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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Joan F.
1 review
0 helpful votes
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Easy!
July 17, 2020

Easy! Hope delivery is as easy

Date of experience: July 16, 2020
New York
1 review
0 helpful votes
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I am glad
July 17, 2020

Don't grumble about the amount! It saves time and works for you too! Good company thank you! I recommend to everyone

Date of experience: July 16, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Imre!

matthew b.
1 review
0 helpful votes
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Great!
July 17, 2020

Great!

Date of experience: July 16, 2020
Liz D.
1 review
0 helpful votes
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Quick & easy process!
July 17, 2020

Quick & easy process!

Date of experience: July 16, 2020
Sr J.
1 review
0 helpful votes
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The process was very clear
July 17, 2020

The process was very clear

Date of experience: July 16, 2020
James B.
2 reviews
0 helpful votes
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Unreasonable fee
July 16, 2020

Unreasonable fee. Should have mailed in my registration...will next time.

Date of experience: July 16, 2020
Andrew S.
0 reviews
0 helpful votes
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I received a bill to renew my Vehicle Registration for $300.00. Why the additional 34.90? That is not what my bill says. Why the additional fees and why couldn't I have a choice to just pay the $300.00. If we don't have a choice then make sure the bill reflects what we are actually made to pay!

Date of experience: July 16, 2020
Timothy L.
1 review
0 helpful votes
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Didn't care for the processing fees
July 16, 2020

Didn't care for the processing fees.

Date of experience: July 16, 2020
Deante R.
1 review
0 helpful votes
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I initially placed an order for a new registration. I was notified via email that my order was incorrect and informed that what I needed was a title transfer, and was pleased to also receive information that your company does that service as well, and that my refund was automatically authorized. So I placed the new order for title transfer and received a notificationthat my order was under review.
1. My issue is, after i placed that order, my status was not updated after the "under review" notification. In my situation it would of been great to have that status updated when the order was pass the review stage and reflect that my registration has been sent to the address provided.
2. My second issue is when I tried to check on the order status by calling the customer service number during your hours of operation, i was given the option to receive a call back. So after 30mins of waiting for the call back, I finally received a call, but on the line was a bot instructing me to leave a message. Instead of wasting 30mins I could have left a message on the initial call. Especially since the purpose of the call was to check the status of the $170 purchase that was placed over 8 days prior.

But overall I am happy that I received my registration and plates in the mail this morning. I was just unaware that my purchase would include anxiety

Date of experience: July 16, 2020
Vanessa B.
1 review
0 helpful votes
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Very satisfied!
July 16, 2020

Very satisfied! Very fast, easy, no lines!

Date of experience: July 16, 2020
Emil G.
1 review
0 helpful votes
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It was so easy
July 16, 2020

It was so easy

Date of experience: July 16, 2020
Joseph G.
1 review
0 helpful votes
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Very easy
July 16, 2020

Very easy. Received and on my car. Thankyou. Faster than NJ DMV.

Date of experience: July 16, 2020
Raymond F.
1 review
0 helpful votes
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Very easy no issues
July 16, 2020

Very easy no issues

Date of experience: July 16, 2020
Dee C.
1 review
0 helpful votes
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Very easy & quick
July 16, 2020

Very easy & quick.

Date of experience: July 16, 2020
Andrew F.
1 review
0 helpful votes
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Veery easy and convenient
July 16, 2020

Veery easy and convenient

Date of experience: July 16, 2020
Bennett P.
1 review
0 helpful votes
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I'm hoping that the few times I've had to go online and answer a couple questions hopefully today I'll get it.

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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Super easy, no DMV
July 18, 2020

Couldn't have been easier, much better than the hassle of the DMV site. BUT I did not know about the fees up front. I may have still use this service, wish they were more transparent.

Date of experience: July 16, 2020
New York
2 reviews
0 helpful votes
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Easy as pie.
July 17, 2020

I've always used etags and I've never been disappointed with their service. Great all around and its so easy and convenient.

Date of experience: July 16, 2020
ETAGS S. — eTags Rep
over a year old

Thank you for trusting us with your business Khajana. Safe Driving!

Florida
1 review
0 helpful votes
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Easy deal
July 17, 2020

Price is not the best but service was excellent!, easy to deal and fast!
Just hope they make the prices a little mor comfortable so we can always use this services!

Date of experience: July 16, 2020
Florida
1 review
0 helpful votes
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One of the fastest way to renew tag, whole process done in just a few days. I would recommend this method of renewal to anyone.

Date of experience: July 16, 2020