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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy! Hope delivery is as easy
Great!
Quick & easy process!
The process was very clear
Unreasonable fee. Should have mailed in my registration...will next time.
I received a bill to renew my Vehicle Registration for $300.00. Why the additional 34.90? That is not what my bill says. Why the additional fees and why couldn't I have a choice to just pay the $300.00. If we don't have a choice then make sure the bill reflects what we are actually made to pay!
Didn't care for the processing fees.
I initially placed an order for a new registration. I was notified via email that my order was incorrect and informed that what I needed was a title transfer, and was pleased to also receive information that your company does that service as well, and that my refund was automatically authorized. So I placed the new order for title transfer and received a notificationthat my order was under review.
1. My issue is, after i placed that order, my status was not updated after the "under review" notification. In my situation it would of been great to have that status updated when the order was pass the review stage and reflect that my registration has been sent to the address provided.
2. My second issue is when I tried to check on the order status by calling the customer service number during your hours of operation, i was given the option to receive a call back. So after 30mins of waiting for the call back, I finally received a call, but on the line was a bot instructing me to leave a message. Instead of wasting 30mins I could have left a message on the initial call. Especially since the purpose of the call was to check the status of the $170 purchase that was placed over 8 days prior.
But overall I am happy that I received my registration and plates in the mail this morning. I was just unaware that my purchase would include anxiety
Very satisfied! Very fast, easy, no lines!
It was so easy
Very easy. Received and on my car. Thankyou. Faster than NJ DMV.
Very easy no issues
Very easy & quick.
Veery easy and convenient
I'm hoping that the few times I've had to go online and answer a couple questions hopefully today I'll get it.
Couldn't have been easier, much better than the hassle of the DMV site. BUT I did not know about the fees up front. I may have still use this service, wish they were more transparent.
I've always used etags and I've never been disappointed with their service. Great all around and its so easy and convenient.
Thank you for trusting us with your business Khajana. Safe Driving!
Price is not the best but service was excellent!, easy to deal and fast!
Just hope they make the prices a little mor comfortable so we can always use this services!
One of the fastest way to renew tag, whole process done in just a few days. I would recommend this method of renewal to anyone.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Thank you Imre!