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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Perpetua O.
0 reviews
0 helpful votes
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Satisfactory
April 17, 2015

Satisfactory

Date of experience: April 17, 2015
Loyd F.
0 reviews
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No option for 2 year renewal+ I had to go to another site to get my renewals! Ps after trying twice!

Date of experience: April 16, 2015
Frank H.
0 reviews
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Quick, pretty easy to understand
April 16, 2015

Quick, pretty easy to understand.

Date of experience: April 16, 2015
Emily Z.
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Easy peasy!
April 16, 2015

Easy peasy!

Date of experience: April 16, 2015
Sally H.
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I thought it was a very deceptive site
April 16, 2015

I thought it was a very deceptive site. You have to make sure you read small print and you are paying double. Thought I was dealing with registry. Plus I never said to do it yearly. Already took it up with my bank. Put in complaint

Date of experience: April 16, 2015
John R.
0 reviews
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Very Easy to use and convenient'
April 16, 2015

Very Easy to use and convenient'
Service was easy, but the PRICE was ridiculous. A $46.00 renewal ended up costing $80.00. I think this is disccusting coming from our go renew program. I will NEVER ORDER IN LINE AGAIN and will let friends know to be aware of the price gouge

Date of experience: April 16, 2015
frank a.
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Thank you
April 16, 2015

Thank you
Price was WAYYYYY to exspensive, will not use again!

Date of experience: April 16, 2015
debra j.
0 reviews
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This sure beats going to the DMV and sitting around for hours with screaming kids and people talking in languages you don't understand

Date of experience: April 16, 2015
deanna n.
0 reviews
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Need before april 15.thank you this is great
April 16, 2015

Need before april 15.thank you this is great.

Date of experience: April 16, 2015
YVON B.
0 reviews
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Thank you for your quick service
April 16, 2015

Thank you for your quick service.

Date of experience: April 16, 2015
Brenda B.
0 reviews
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So far so good
April 16, 2015

So far so good.

Date of experience: April 16, 2015
JP T.
0 reviews
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Very user friendly but very deceiving...
April 16, 2015

Very user friendly but very deceiving... You are a MAJOR rip off! More than doubling my cost is outrageous! And not allowing us to cancel the next day "because it was already processed" is wrong, I will NEVER use your service again & have warned everyone I know what a rip off you are

Date of experience: April 15, 2015
Gary R.
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Nice
April 15, 2015

Nice

Date of experience: April 15, 2015
Frank P.
4 reviews
0 helpful votes
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Very easy, and well structured site
April 15, 2015

Very easy, and well structured site.

Date of experience: April 15, 2015
Margaret C.
0 reviews
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This process was much easier than I expected
April 15, 2015

This process was much easier than I expected. Really a pleasure to use

Date of experience: April 15, 2015
L L.
0 reviews
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Horrible experience
April 15, 2015

Horrible experience

Date of experience: April 15, 2015
Mark Z.
3 reviews
0 helpful votes
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Easy
April 15, 2015

Easy

Date of experience: April 15, 2015
Kirk A.
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Very easy and fast!
April 15, 2015

Very easy and fast!

Date of experience: April 15, 2015
John K.
0 reviews
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This is a very user friendly website, good job!

Date of experience: April 15, 2015
Walter N.
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Based on the information that I received in the mail, it looks like I was charged more for using eTagsDirect. I do not understand why that would be.

Date of experience: April 15, 2015