Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

david g.
0 reviews
0 helpful votes
Follow david g.
Unfollow david g.
Share Review
Report Review

Effortless, not your fault but I should of read it clearly. I will not order on line in the future. Fees are to much

Date of experience: May 15, 2015
Colleen Z.
1 review
0 helpful votes
Follow Colleen Z.
Unfollow Colleen Z.
Share Review
Report Review

I like that I didn't have to wait long for my tags.But I went into pbctax.com for my tags like I do every year. At what point did e TagsDirect com start sending me my Tags instead of pbc?

Date of experience: May 15, 2015
Benedictus B.
0 reviews
0 helpful votes
Follow Benedictus B.
Unfollow Benedictus B.
Share Review
Report Review

Easy!I didn't expect to be charged for a new pate. Couldn't I have continued with the old one?

Date of experience: May 15, 2015
Ralph S.
0 reviews
0 helpful votes
Follow Ralph S.
Unfollow Ralph S.
Share Review
Report Review

Very helpful and easy to use website
May 15, 2015

Very helpful and easy to use website.

Date of experience: May 15, 2015
eric m.
0 reviews
0 helpful votes
Follow eric m.
Unfollow eric m.
Share Review
Report Review

I love it
May 15, 2015

I love it

Date of experience: May 15, 2015
Allyn J.
0 reviews
0 helpful votes
Follow Allyn J.
Unfollow Allyn J.
Share Review
Report Review

About as expected
May 15, 2015

About as expected

Date of experience: May 15, 2015
Roger S.
0 reviews
0 helpful votes
Follow Roger S.
Unfollow Roger S.
Share Review
Report Review

N/a
May 15, 2015

N/a

Date of experience: May 15, 2015
huston d.
0 reviews
0 helpful votes
Follow huston d.
Unfollow huston d.
Share Review
Report Review

Very nice
May 15, 2015

Very nice.

Date of experience: May 15, 2015
David D.
0 reviews
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Very quick and easy process!
May 15, 2015

Very quick and easy process!

Date of experience: May 15, 2015
Alexander S.
0 reviews
0 helpful votes
Follow Alexander S.
Unfollow Alexander S.
Share Review
Report Review

Great
May 15, 2015

Great

Date of experience: May 15, 2015
Amy N.
0 reviews
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

Good Service
May 15, 2015

Good Service

Date of experience: May 15, 2015
June M.
0 reviews
0 helpful votes
Follow June M.
Unfollow June M.
Share Review
Report Review

Relatively easy to use
May 15, 2015

Relatively easy to use. I did miss not receiving the notice by e-mail or mail with the updated sticker. Thank you for the service

Date of experience: May 15, 2015
John K.
0 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Good system, very user friendly
May 15, 2015

Good system, very user friendly

Date of experience: May 15, 2015
Ana W.
0 reviews
0 helpful votes
Follow Ana W.
Unfollow Ana W.
Share Review
Report Review

Submitting the initial request was very easy and simple (i.e. Didn't have to provide a ton of info/fill out lengthy forms) but the processing time from that point on was slower than I hoped/expected. I think the lag time between when I submitted the request to when I received notification that they shipped (and when the final amount was charged to my account) is what could have improved the experience.

Overall a good service, I only provided feedback in an effort to help not just complain :)

Date of experience: May 15, 2015
ryan d.
0 reviews
0 helpful votes
Follow ryan d.
Unfollow ryan d.
Share Review
Report Review

I received my etags
May 15, 2015

I received my etags. Try for the speedy service

Date of experience: May 15, 2015
Eugene D.
0 reviews
0 helpful votes
Follow Eugene D.
Unfollow Eugene D.
Share Review
Report Review

The information requested was a little confusing'

Date of experience: May 15, 2015
Mansoor H.
0 reviews
0 helpful votes
Follow Mansoor H.
Unfollow Mansoor H.
Share Review
Report Review

It is awesome it is very convenient very helpful.

Date of experience: May 15, 2015
Paul D.
3 reviews
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Share Review
Report Review

Very efficient
May 15, 2015

Very efficient

Date of experience: May 15, 2015
David W.
0 reviews
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

$20 service fee is pushing it!
May 15, 2015

$20 service fee is pushing it!

Date of experience: May 14, 2015
Charles S.
0 reviews
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

Great job!
May 15, 2015

Great job!

Date of experience: May 14, 2015