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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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ALISON F.
0 reviews
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Great
May 19, 2015

Great

Date of experience: May 19, 2015
Jonathan C.
2 reviews
0 helpful votes
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Very fast and easy process!
May 19, 2015

Very fast and easy process!

Date of experience: May 19, 2015
jason D.
0 reviews
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Fast and easy cheers!
May 19, 2015

Fast and easy cheers!

Date of experience: May 19, 2015
Henry D.
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Nice and easy
May 19, 2015

Nice and easy

Date of experience: May 19, 2015
Oliver B.
0 reviews
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I will use it again
May 19, 2015

I will use it again.

Date of experience: May 19, 2015
Val B.
0 reviews
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Thanks!
May 19, 2015

Thanks! Although, I thought I renewed for 2 years, I guess I only did it for 1 year.

Date of experience: May 19, 2015
Luis M.
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Outanding
May 19, 2015

Outanding

Date of experience: May 19, 2015
Randal S.
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Quick and easy
May 19, 2015

Quick and easy

Date of experience: May 19, 2015
Belinda G.
0 reviews
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!
May 19, 2015

! :) !

Date of experience: May 19, 2015
darlene b.
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Feel like I was totally ripped off by your exorbitant fees. Actually intended to order from the state registration website and clicked on your by accident. Know I will tell everyone I know not to use yours. At least have the courage to give your clients your total cost of this service--I did not expect to pay $64+ for a $36 tag

Date of experience: May 19, 2015
tyrone c.
0 reviews
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Very easy..
May 19, 2015

Very easy..

Date of experience: May 19, 2015
Barry C.
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I was not aware of the cost
May 19, 2015

I was not aware of the cost. I ended up paying almost $65.00 for my tag. I thought this was thru the state, not some agency. Your web page is confusing and I feel you misrepresent yourself. When I checked out, it said I owed around $30.00. I will never use you folks again

Date of experience: May 19, 2015
Danni B.
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Fast and easy
May 19, 2015

Fast and easy

Date of experience: May 18, 2015
CHRISTINE G.
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QUICK EASY
May 18, 2015

QUICK EASY

Date of experience: May 18, 2015
Valerie R.
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Easy
May 18, 2015

Easy

Date of experience: May 18, 2015
Martin A.
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I didn't know that I had to pay a premium fee to get my renewal. I'll be more carful next time

Date of experience: May 18, 2015
luis r.
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Thank you guys it was fast, easy and painless

Date of experience: May 18, 2015
Janet G.
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I didn't realize the 'service fee' was 19.95! Making a 36 dollar renewal 64 dollars! Whoa, I won't forget to renew next year in April!

Date of experience: May 18, 2015
Christy R.
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As expected
May 18, 2015

As expected

Date of experience: May 18, 2015
Laura T.
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EASY TO DO!
May 18, 2015

EASY TO DO!

Date of experience: May 18, 2015