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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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213,408 reviews

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david b.
0 reviews
0 helpful votes
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I was quoted $38 and change and they charge me $101 and change? The service was quick and easy but they charge me a lot more than they said they would!

Date of experience: May 21, 2015
STEVEN J.
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Very easy and quick,,like that
May 21, 2015

Very easy and quick,,like that

Date of experience: May 21, 2015
Jeffrey L.
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So far so good
May 21, 2015

So far so good.

Date of experience: May 21, 2015
DOMENIC L.
0 reviews
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Had some difficulty with the software but I finally got it

Date of experience: May 21, 2015
Ann S.
0 reviews
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Great service
May 21, 2015

Great service - fast and efficient

Date of experience: May 21, 2015
Sandra P.
0 reviews
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I will never do this again
May 21, 2015

I will never do this again. I thought you were the secretary of state link.

Date of experience: May 21, 2015
Keith J.
2 reviews
0 helpful votes
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I would give 5 stars, except for the requirement that I type a comment.

Date of experience: May 21, 2015
George M.
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Unfortunately, I didn't see the tiny little yellow ad sign and used your services totally by mistake and therefore paid $28.85 more for my Florida registration than I should have. I thought I was on the official Florida website. Again, this was entirely my own fault as the site I should have been using was about 2" below E-Tags. The only thing is that I don't think your ad should be on that Florida State web page. I also don't understand how you people stay in business when you can go directly to the state and avoid paying all the exorbitant charges. I certainly never intend to make this same mistake of using your services again.

Date of experience: May 21, 2015
Russell M.
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Well done
May 21, 2015

Well done

Date of experience: May 21, 2015
Allan W.
0 reviews
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Excellent
May 21, 2015

Excellent

Date of experience: May 21, 2015
CLAUDIA A.
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EASY AND FAST
May 21, 2015

EASY AND FAST

Date of experience: May 21, 2015
Veda R.
0 reviews
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First time renewal
May 21, 2015

First time renewal. Moved to Florida in July 2014. Bought FIAT in February 2015.

Date of experience: May 21, 2015
robert m.
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Great simple experience, makes life easier
May 21, 2015

Great simple experience, makes life easier

Date of experience: May 21, 2015
Stacy S.
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It was fine
May 21, 2015

It was fine

Date of experience: May 21, 2015
Jerome S.
0 reviews
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This was great all the lines that were necessary were in there.Thank you so much-Jerome M Silver

Date of experience: May 21, 2015
Charles G.
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So fast and easy
May 21, 2015

So fast and easy

Date of experience: May 21, 2015
Rod G.
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Please let me know if this order went through

Date of experience: May 21, 2015
James E.
6 reviews
0 helpful votes
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Good
May 21, 2015

Good

Date of experience: May 21, 2015
Thomas D.
2 reviews
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Site was easy to navigate
May 21, 2015

Site was easy to navigate

Date of experience: May 21, 2015
VICTOR D.
0 reviews
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I didn't know I was getting a new tag I thought I was just getting a sticker for two more years. It was very fast and easy I was happy. I don't like online things but this went well.

Date of experience: May 21, 2015