Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

William C.
3 reviews
0 helpful votes
Follow William C.
Unfollow William C.
Share Review
Report Review

Easy to use
May 26, 2015

Easy to use

Date of experience: May 26, 2015
Issam N.
0 reviews
0 helpful votes
Follow Issam N.
Unfollow Issam N.
Share Review
Report Review

Easy & clear!
May 26, 2015

Easy & clear!

Date of experience: May 26, 2015
isidoro z.
0 reviews
0 helpful votes
Follow isidoro z.
Unfollow isidoro z.
Share Review
Report Review

Good service, thank you
May 26, 2015

Good service, thank you

Date of experience: May 26, 2015
Sally S.
0 reviews
0 helpful votes
Follow Sally S.
Unfollow Sally S.
Share Review
Report Review

Great quick service!
May 26, 2015

Great quick service! Sure beats sitting at the DMV for 3 hours just to renew a driver's license! Thank you!

We are moving and changing our address in the next month. Do I need to get another new drivers license?

Date of experience: May 26, 2015
Dawn N.
0 reviews
0 helpful votes
Follow Dawn N.
Unfollow Dawn N.
Share Review
Report Review

It was fast and easy
May 26, 2015

It was fast and easy. I experienced no problems.

Date of experience: May 26, 2015
Stephen R.
0 reviews
0 helpful votes
Follow Stephen R.
Unfollow Stephen R.
Share Review
Report Review

The entire process was generally easy and simple to follow.

Date of experience: May 26, 2015
MARCO S.
0 reviews
0 helpful votes
Follow MARCO S.
Unfollow MARCO S.
Share Review
Report Review

Very simple and has the convenience of being delivered directly to your home.

Date of experience: May 25, 2015
Gabrielle A.
0 reviews
0 helpful votes
Follow Gabrielle A.
Unfollow Gabrielle A.
Share Review
Report Review

Fast
May 26, 2015

Fast

Date of experience: May 25, 2015
sheila p.
0 reviews
0 helpful votes
Follow sheila p.
Unfollow sheila p.
Share Review
Report Review

Renewing online oh sooo much easier than going to agency!---i was very happy with the online service but have a few questions before i might choose to do it again?! My issues are as follows---$19.95 service fee on top of $3.95 S&H for ordinary mailing and a $6.00 agency fee? A tad pricey i would say!--- my neighbor went to do hers in person to the agency last wk--did a 2 yr renewal like me--we both have nissan 4 door and she paid $72.20 total and i paid $151.20 a difference of $79.00? I don"t understand!

Date of experience: May 25, 2015
Patricia B.
0 reviews
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

Very easy and quick
May 25, 2015

Very easy and quick. However, I could have gone to the tag agency for half the cost. Yes I know I would have to wait, but, it would have been cheaper.

Date of experience: May 25, 2015
edwin m.
0 reviews
0 helpful votes
Follow edwin m.
Unfollow edwin m.
Share Review
Report Review

Good
May 25, 2015

Good

Date of experience: May 25, 2015
Sherrilyn L.
0 reviews
0 helpful votes
Follow Sherrilyn L.
Unfollow Sherrilyn L.
Share Review
Report Review

Went quick
May 25, 2015

Went quick. Only thing, I wish there was an option to have it mailed to am alternate address. Thank you.

Date of experience: May 25, 2015
TIFFANY K.
0 reviews
0 helpful votes
Follow TIFFANY K.
Unfollow TIFFANY K.
Share Review
Report Review

IT'S FINE
May 25, 2015

IT'S FINE

Date of experience: May 25, 2015
Mark B.
0 reviews
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

It would be nice to see what a two year registration actually costs (state fee). I chose the two year to save next years handling fees. My mistake- I didn't realize this was not the state website. Paid an unnecessary handling fee.

Date of experience: May 25, 2015
Gerard R.
0 reviews
0 helpful votes
Follow Gerard R.
Unfollow Gerard R.
Share Review
Report Review

Very fast compared to florida motor tax web site

Date of experience: May 25, 2015
James H.
0 reviews
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

I'll see how fast this is
May 25, 2015

I'll see how fast this is. Turns out it was very fast. But I didn't like all the extra fees involved. Added $38 to the cost.

Date of experience: May 25, 2015
Cecile E.
0 reviews
0 helpful votes
Follow Cecile E.
Unfollow Cecile E.
Share Review
Report Review

I'm not sure because the renewal notice I received in the mail is different from the online fee.

Date of experience: May 25, 2015
Ann M.
2 reviews
0 helpful votes
Follow Ann M.
Unfollow Ann M.
Share Review
Report Review

Very easy & quick
May 25, 2015

Very easy & quick

Date of experience: May 25, 2015
Ljiljana K.
0 reviews
0 helpful votes
Follow Ljiljana K.
Unfollow Ljiljana K.
Share Review
Report Review

Exellend
May 25, 2015

Exellend

Date of experience: May 25, 2015
Carol M.
0 reviews
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

Was very easy to use
May 25, 2015

Was very easy to use. Thank you

Date of experience: May 24, 2015