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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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213,408 reviews

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KATHERINE T.
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SO FAR SO GOOD NEED DISABLE CARD NOW 2
June 16, 2015

SO FAR SO GOOD NEED DISABLE CARD NOW 2

Date of experience: June 16, 2015
Roland M.
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To many fees!
June 16, 2015

To many fees!

I wish I knew what the total was going to be, not just an estimate. Total cost was much higher than I expected. Next time I will drive to the dmv and save myself over $30.00 in fees!

Date of experience: June 16, 2015
Brenda H.
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So far so good...
June 16, 2015

So far so good...need my registration
This process was so easy! I did not choose the expedited processing, and I believe that it took only about a week. I tried to purchase my lapsed registration through our state yet it was so complicated. ETags was discovered by accident, and I am thrilled with the results!

Date of experience: June 16, 2015
richard s.
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Great
June 16, 2015

Great

Date of experience: June 16, 2015
John M.
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Very Easy to do
June 16, 2015

Very Easy to do. Like online renewal.

Date of experience: June 16, 2015
Jose R.
4 reviews
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It was real easy and fast but to expensive
June 16, 2015

It was real easy and fast but to expensive

Date of experience: June 16, 2015
Seyed A.
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Best, Easy, Fast :)
June 16, 2015

Best, Easy, Fast :)

Date of experience: June 16, 2015
EVELYN H.
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Fast and easy
June 16, 2015

Fast and easy

Date of experience: June 16, 2015
Brent E.
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Very Quick and easy
June 16, 2015

Very Quick and easy

Date of experience: June 16, 2015
kenneth C.
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Hi
June 16, 2015

Hi

Date of experience: June 16, 2015
Thomas V.
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Very convenient
June 16, 2015

Very convenient

Date of experience: June 16, 2015
Jenny F.
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I cannot believe how fast the service was
June 16, 2015

I cannot believe how fast the service was. I ordered Mon AM and had the new tags in just a couple days delivered right to my mailbox! I had some questions of customer service and their response time was fantastic as well.
VERY HAPPY CUSTOMER.
Thank you ETagDirect! :D

Date of experience: June 16, 2015
Shawn S.
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Quick and easy
June 16, 2015

Quick and easy

Date of experience: June 16, 2015
corey j.
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So far so good
June 16, 2015

So far so good

Date of experience: June 16, 2015
Brendan B.
0 reviews
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I don't think this is the website I should have used. I see my estimate is 38.80 plus my tag fee? Why am I not provide my total

Date of experience: June 16, 2015
Sheryl A.
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Please send me my tags
June 16, 2015

Please send me my tags.

Date of experience: June 16, 2015
Barbara R.
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Great
June 16, 2015

Great

Date of experience: June 16, 2015
Anne C.
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Very user friendly
June 16, 2015

Very user friendly

Date of experience: June 16, 2015
CESAR T.
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All good
June 16, 2015

All good

Date of experience: June 16, 2015
Marilyn D.
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Final dollar amount not revealed until the end. Too expensive. A tag agency,will charge an additional $5.00. First and last time I use this service. I have also warned others about your charges.

Date of experience: June 16, 2015