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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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IRIS Z.
0 reviews
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It was very simple to follow
June 18, 2015

It was very simple to follow
I HAVE NOT RFECEIVED MY TAGS AND INSTEAD I'M ASKED TO FILL OUT SURVEY QUESTIONS! WHAT GOOD ARE YOU IF YOU CAN"T HELP> I don't even know who you are or what you represent

Date of experience: June 18, 2015
Roy T.
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None
June 18, 2015

None

Date of experience: June 18, 2015
Glessna L.
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Easty
June 18, 2015

Easty

Date of experience: June 18, 2015
JAMES A.
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I am using this process for the first time
June 18, 2015

I am using this process for the first time. Great experience.

Date of experience: June 18, 2015
Arthur J.
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Very easy, quick shipping and will shop again
June 18, 2015

Very easy, quick shipping and will shop again

Date of experience: June 18, 2015
Sarah A.
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The quickest, no stress, no line way to renew!

Date of experience: June 18, 2015
Edwin F.
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IT WAS FAST AND EFFICIENT
June 18, 2015

IT WAS FAST AND EFFICIENT.

Date of experience: June 18, 2015
THOMAS B.
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Very handy when not able to get to a facility too much of a service charge

Date of experience: June 18, 2015
Loriann S.
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Convenient
June 18, 2015

Convenient

Date of experience: June 18, 2015
cesar m.
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I hope is faster+
June 18, 2015

I hope is faster+

Date of experience: June 18, 2015
Anthony C.
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Quick and easy
June 18, 2015

Quick and easy
I will recommend to everyone

Date of experience: June 18, 2015
Lynn p.
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Very easy
June 18, 2015

Very easy

Date of experience: June 18, 2015
Raju I.
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It was quick and easy
June 18, 2015

It was quick and easy. But you don't know the amount they are going to charge on your credit card.

Date of experience: June 18, 2015
Amado B.
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Kfkszn
June 18, 2015

Kfkszn

Date of experience: June 18, 2015
DON S.
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Works well
June 18, 2015

Works well. But the service charges are highly excessive.

Date of experience: June 18, 2015
Randy R.
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So much easier this way, though I feel bad for the postal service...until I got the bill and ended up paying twice as much for the darned "service". If the county is going to offer an easier way to pay, they should let you know that the stinking stamp and a walk to the mailbox would really be the best way.

Date of experience: June 18, 2015
F T.
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Quick and easy, thank you
June 18, 2015

Quick and easy, thank you.

Date of experience: June 18, 2015
Melvine L.
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Thanks!
June 18, 2015

Thanks!
A lot of charges. Why?

Date of experience: June 17, 2015
Marilynn H.
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We mistakenly ordered Etags Direct and ended up paying almost twice as much,$64.95 instead of $36.00.It was not obvious that we got directed to this site until the confirmation & doesn't spell out total charges until too late to back out. Our mistake,we'll be more careful next year.

Date of experience: June 17, 2015
Dani B.
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Awesome!
June 18, 2015

Awesome!

Date of experience: June 17, 2015