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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Pavel I.
0 reviews
0 helpful votes
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Very easy to work with that service
July 9, 2015

Very easy to work with that service

Date of experience: July 8, 2015
Yvette K.
0 reviews
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Gui easy to use thumbs up
July 9, 2015

Gui easy to use thumbs up

Date of experience: July 8, 2015
Roy S.
0 reviews
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Do not understand the quoted rate
July 9, 2015

Do not understand the quoted rate

Date of experience: July 8, 2015
Simon B.
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I clicked the two button and it did not respond. I want it to be for two years.

Date of experience: July 8, 2015
George T.
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Ok accept it kept saying wrong address when it was correct

Date of experience: July 8, 2015
Naureen B.
0 reviews
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I thought this was faster than waiting in line at the tag office. I hope I did everything right. Love this site.Thank you.

Date of experience: July 8, 2015
Bernard C.
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Extremely efficient
July 8, 2015

Extremely efficient

Date of experience: July 8, 2015
Ernie H.
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Don't like the idea that the fees are not the total charge. It was the total in past online transactions.

Date of experience: July 8, 2015
Harold R.
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Maybe it was me but i found it a little confusing ~~~~ However better thengoing to theDMV.

Date of experience: July 8, 2015
Nichole B.
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The only problem I faced was they told me that my address was invalid. So hopefully that won't prove to be a problem.

Date of experience: July 8, 2015
Carol B.
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Very easy and convenient
July 8, 2015

Very easy and convenient

Date of experience: July 8, 2015
Eduard G.
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It was fast and convenient
July 8, 2015

It was fast and convenient.
Good Job.
Thank you very much
Eduard Gaker

Date of experience: July 8, 2015
Claire F.
0 reviews
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This new site is easy to understand and simple to use.

Date of experience: July 8, 2015
Lori K.
0 reviews
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Do NOT use this site to renew anything unless you like paying a $20 processing fee for something you can do yourself for free on the flhsmv.gov website. This experience was a major "DUH" for me and will never happen again. To me or anyone else.

Date of experience: July 8, 2015
Jared S.
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Process was quick and easy
July 8, 2015

Process was quick and easy. Thanks!

Date of experience: July 8, 2015
Dolores T.
0 reviews
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Time saver
July 8, 2015

Time saver. Easy to do.

Date of experience: July 8, 2015
Benzeger W.
0 reviews
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Good
July 8, 2015

Good

Date of experience: July 8, 2015
Richard Y.
4 reviews
0 helpful votes
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Quick and easy!
July 8, 2015

Quick and easy! Thank you!

Date of experience: July 8, 2015
Mark B.
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I don't know my full payment amount which is weird to charge something I don't know what I am charging to my card.after I got my stickers I was shocked to see 30 dollars in additional fees to what I can register for free online

Date of experience: July 8, 2015
Steve L.
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Need it right away good experience We requested expedited shipping. Still took 6days to receive but other than that everything was good

Date of experience: July 8, 2015