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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Pamela S.
0 reviews
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Quick and easy
July 11, 2015

Quick and easy

Date of experience: July 11, 2015
Chandra S.
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It was easy...
July 11, 2015

It was easy...

Date of experience: July 11, 2015
ronald b.
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The amount of the final payment was never shown so I find that unusual
This makes me feel unsure of what we are paying

Date of experience: July 11, 2015
Michel J.
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Very satisfy
July 11, 2015

Very satisfy

Date of experience: July 11, 2015
Teriiehira T.
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Fast, direct, and easy
July 11, 2015

Fast, direct, and easy. The way it should be.

Date of experience: July 10, 2015
Jane R.
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I am not an internet afficianado because I don't really know enough about it, but, i am dazzled by the speed with which you processed my request, and the professionalism of sending me an email of my registration which served to assuage my panic in renewing a little late before I received my new plate. You are awesome! Thank you.

Date of experience: July 10, 2015
virginia h.
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Awesomelife saver
July 10, 2015

Awesomelife saver

Date of experience: July 10, 2015
Richard K.
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Well, I accidentally got on your site and ended up paying $64.20.
Next year I will drive to the tag office and pay $37.30.

Date of experience: July 10, 2015
Jack B.
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Site won't allow my 49cc scooter because I don't have insurance.

Date of experience: July 10, 2015
Ryan S.
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Very quick and easy to order the tags
July 10, 2015

Very quick and easy to order the tags. A little more expensive than I thought it would be, also even with the rush delivery it still took awhile to get my tags.

Date of experience: July 10, 2015
Daniel S.
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Great site, easy to use
July 10, 2015

Great site, easy to use. Thank you.

Date of experience: July 10, 2015
Thomas M.
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Excellent
July 10, 2015

Excellent

Date of experience: July 10, 2015
joseph r.
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Very good
July 10, 2015

Very good

Date of experience: July 10, 2015
Darko V.
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Quick simple
July 10, 2015

Quick simple

Date of experience: July 10, 2015
Corinne N.
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Easy and simple to pay for the car registration renewal on line.

Date of experience: July 10, 2015
Marcel B.
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Excellent
July 10, 2015

Excellent. Thanks.

Date of experience: July 10, 2015
jorge g.
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It was efficient and very easy
July 10, 2015

It was efficient and very easy

Date of experience: July 10, 2015
evelyn c.
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Easy to complete form
July 10, 2015

Easy to complete form

Date of experience: July 10, 2015
Yuriy Z.
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Very convenient, wish there were an immediate printable registration as in other states, but shipping was within five days time.

Date of experience: July 10, 2015
Stephanie W.
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I am very mad about my situation
July 10, 2015

I am very mad about my situation. They are deceptive and do not show a complete itemized listed of purchase until after the purchase and it is only sent to your email. I saw the next day they almost took double the amount that the tag cost. Deceptive and looks like the DMVs website. I have been calling all morning to cancel my transaction but the company's phone says they are still closed. It's almost ten. Website says the transaction to the dmv is made the day payment is received so I was trying to stop my purchase before the money was further transfer. But no answer. Ive called almost fifteen times times. And I also emailed and have gotten no response. Will not be returning.

Date of experience: July 10, 2015