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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Danny W.
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Deceptive!
August 11, 2015

Deceptive! I did not know this was a private vendor doing business with FLDOT. The State needs to take this process from step 1 to finish, not outsource.

Date of experience: August 11, 2015
Idena B.
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This was very easy and convenient
August 11, 2015

This was very easy and convenient.

Date of experience: August 11, 2015
Kay F.
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This was a great experience, quick and simple
August 11, 2015

This was a great experience, quick and simple.

Date of experience: August 11, 2015
plaza D.
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Easy process and received renewed registration timely. Good job!

Date of experience: August 11, 2015
Lukkee C.
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Good experience
August 11, 2015

Good experience.

Date of experience: August 11, 2015
Ronald H.
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I lost the mail in application so I decided to order if electronically. I'm not fast on the computer so it may have been as fast to drive to the complex and pay for it.

Date of experience: August 11, 2015
Nitza S.
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Fast and accurate
August 11, 2015

Fast and accurate. Thanks

Date of experience: August 11, 2015
GERALD C.
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Quick, easy, user friendly
August 11, 2015

Quick, easy, user friendly

Date of experience: August 11, 2015
Junior M.
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The most easiest process I have got and I love it

Date of experience: August 11, 2015
Gino J.
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Its good
August 11, 2015

Its good. Pretty quick and easy

Date of experience: August 11, 2015
Sue S.
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Very convenient however I did not realize the cost was going to be so much! I did save time however there is a renewal building 1 mile from my home so I could have went there by appointment and saved money. If you do not want to waste time this is a great option.

Date of experience: August 11, 2015
Jon A.
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Doesn't explain what to put in the blANKS WELL
August 11, 2015

Doesn't explain what to put in the blANKS WELL

Date of experience: August 11, 2015
Leslie F.
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I found this very easy to follow
August 11, 2015

I found this very easy to follow. Thanks!
But my question was never answered. I think I know why.

Date of experience: August 11, 2015
William P.
4 reviews
0 helpful votes
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Saved going to the Post Office and a stamp
August 11, 2015

Saved going to the Post Office and a stamp

Date of experience: August 10, 2015
Sharon Y.
4 reviews
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Online order is very fast
August 11, 2015

Online order is very fast.

Date of experience: August 10, 2015
HE C.
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Was given an estimate of $38 for two year's registration.
Upon registering (completing the purchase) there was no info given about how much it was going to actually cost. It was "being processed".
When it was done processing, I found out I was hit for $124.05!
Totally outraged. You don't triple the price of something without checking to see if it's still ok with your customer.
Don't recommend this service. It appears they are not linked to DMV's database at all. They apparently had no actual info about my registration when creating the estimate.

Date of experience: August 10, 2015
Sally F.
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QuickMake the service charge more visable!
August 10, 2015

QuickMake the service charge more visable! And do not how I got you after going to my counties site! Am not happy at all and got no satisfaction when
I called.

Date of experience: August 10, 2015
Phyllis K.
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I didn't
August 10, 2015

I didn't
know what CVV meant.

Date of experience: August 10, 2015
YAMINI P.
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Excellent service very happy
August 10, 2015

Excellent service very happy
Thankyou

Date of experience: August 10, 2015
Edwin R.
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Good service
August 10, 2015

Good service

Date of experience: August 10, 2015