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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Debbie S.
0 reviews
0 helpful votes
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Good
August 17, 2015

Good

Date of experience: August 17, 2015
Douglas M.
0 reviews
0 helpful votes
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Unless i was blind i didnt see the 19.95 service charge but guess getting it seemed cheaper then to drive back to florida to get it

Date of experience: August 17, 2015
robert r.
0 reviews
0 helpful votes
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Very easy to do
August 17, 2015

Very easy to do

Date of experience: August 17, 2015
Harry M.
2 reviews
0 helpful votes
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It Works fine
August 17, 2015

It Works fine

Date of experience: August 17, 2015
Tammy B.
0 reviews
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Easy to navigate and moves quickly
August 17, 2015

Easy to navigate and moves quickly

Date of experience: August 17, 2015
Keith A.
0 reviews
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It took over an hour for the order to be processed. The hidden fees of over $30.00 are outrageous. If I had know about them I would of drove the mile to pay in person.

Date of experience: August 17, 2015
dennis k.
0 reviews
0 helpful votes
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Great
August 17, 2015

Great

Date of experience: August 16, 2015
Luis M.
0 reviews
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You should check the adress
August 17, 2015

You should check the adress

Date of experience: August 16, 2015
HENRY K.
0 reviews
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It was very easy
August 17, 2015

It was very easy. When I made a mistake they called and wanted to help, but I had redid it and it was approved.

Date of experience: August 16, 2015
Alexandra B.
0 reviews
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AMAZING!
August 17, 2015

AMAZING! Thank you

Date of experience: August 16, 2015
LIGIA C.
0 reviews
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LOVE IT
August 17, 2015

LOVE IT

Date of experience: August 16, 2015
Harry S.
0 reviews
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No problems
August 17, 2015

No problems

Date of experience: August 16, 2015
Maxine D.
0 reviews
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Like the new format
August 16, 2015

Like the new format.

Date of experience: August 16, 2015
Rebecca B.
0 reviews
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Fine
August 16, 2015

Fine

Date of experience: August 16, 2015
claudia l.
0 reviews
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Website was easy to understand
August 16, 2015

Website was easy to understand

Date of experience: August 16, 2015
Harry C.
0 reviews
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Good job
August 16, 2015

Good job

Date of experience: August 16, 2015
David C.
3 reviews
0 helpful votes
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Easy, cheaper this year
August 16, 2015

Easy, cheaper this year.

Date of experience: August 16, 2015
Anthony P.
0 reviews
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It was ok...
August 16, 2015

It was ok...

Date of experience: August 16, 2015
Micah J.
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A bit long process and did not like having to research the state fees. I wish there was a way to see grand total before making the payment.

Date of experience: August 16, 2015
KEVIN W.
0 reviews
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Quick and easy
August 16, 2015

Quick and easy

Date of experience: August 16, 2015