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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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John H.
0 reviews
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Too expensive
August 26, 2015

Too expensive. Free from DMV. Service and shipping charge a ripoff.

Date of experience: August 26, 2015
john r.
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Had to do over 3 times
August 26, 2015

Had to do over 3 times

To expensive

Date of experience: August 26, 2015
Amy M.
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Fees weren't made clear, took longer than expected, emailed customer service and got no response. Horrible experience I will never use again!

Date of experience: August 26, 2015
Nate W.
2 reviews
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Ended up being charged triple what I would have been charged if I had just gone through the state's website. Lots of hidden fees!

Date of experience: August 26, 2015
WatchtheTrap X.
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What a joke
August 26, 2015

What a joke. $13 charge each for 2 tags = $26 fees in one one transaction. Had plenty of time to mail a check. Web site deception. Florida fees not included in final price. Leaves one to guess. Never do this again. Contacting fla dmv for redirecting to this service. Very displeased.

Date of experience: August 25, 2015
Renee R.
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Easy
August 26, 2015

Easy

Date of experience: August 25, 2015
Frederick S.
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Nice and easy
August 26, 2015

Nice and easy

Date of experience: August 25, 2015
Janet A.
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This was a super experience!
August 25, 2015

This was a super experience! Better than going to a license plate renewal place. Except it was a little over priced with hidden fees.

Date of experience: August 25, 2015
Juliano R.
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Great, convenient and fast service
August 25, 2015

Great, convenient and fast service

Date of experience: August 25, 2015
NOEMI H.
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Very good!
August 25, 2015

Very good!

Date of experience: August 25, 2015
Sherry R.
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Service was quick and easy to follow
August 25, 2015

Service was quick and easy to follow

Date of experience: August 25, 2015
EL M.
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TKS
August 25, 2015

TKS

Date of experience: August 25, 2015
nina p.
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Very quick and easy, thank you
August 25, 2015

Very quick and easy, thank you

Date of experience: August 25, 2015
Craig B.
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It was easy and efficient
August 25, 2015

It was easy and efficient

Date of experience: August 25, 2015
Orville W.
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Very user friendly and easily understandable
August 25, 2015

Very user friendly and easily understandable.

Date of experience: August 25, 2015
Mary J.
2 reviews
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Unclear about the extra fees
August 25, 2015

Unclear about the extra fees. I felt as if I was deceived.

Date of experience: August 25, 2015
Donald V.
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Ok a little more expensive then I thought it would be

Date of experience: August 25, 2015
Babak N.
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Great
August 25, 2015

Great

Date of experience: August 25, 2015
BONNIE B.
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Quick, simple and fast
August 25, 2015

Quick, simple and fast.

Date of experience: August 25, 2015
Joyce P.
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Was fairly easy being from the generation slightly backward when working with computer orders of any kind, this was better than I anticipated,

Date of experience: August 25, 2015