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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy
AWSOMEEEEEEEEE...
Efficient and easy
Biggest scam ever. This webpage robs your money and then don't cancel any transactions! They charge you double the money you would pay if you just send a check to the tag agency via regular mail. Biggest scam ever! I am completely robbed.
E Tag misrepresented it self as a county web site.Tacked on fees after check out and would not refund or cancel the transaction after I told them I had already renewed with the county web site.County site $40,E tags $64.95.I got riped off and can't even post the review without checking a box stating I'm a satisfied customer.
Went to the dmv.org website that brought me to etags.com didn't notice neither was the state site until after purchase. I'm paying more now than if I would've gone to the State website, somewhat disappointed because when I called them to cancel, I remained on hold for very near 30mins only to find out it was already processed and couldn't get it voided.
I am extremely dissatisfied with this service. I did not place an order with them I had checked off the amount listed with the county which was 28. And placed an order. Somehow I was directed to "e tags direct" when I checked the charge it was 60. I proceeded to cancel this but was ignored, when I called to complain the person said he would drop the amount 11. After I checked that it was not true and I was still being charged 60. I called the Fl. State Attorney Gen. Office to register a complaint also called the Polk Co. License office and was told by them they have many complaints about them and this is a "Scam". I am going to write about this experience to the Newspapers to warn others of this. I also will place a complaint with the "Elder Affairs Office" with the State. This is a "RIPOFF" and they shouldn't be in business. Hopefully something can be done about this. Something should be done about taking advantage of Seniors like they do. Thank you, Elmer Kates
Good experience
All was just fine and handy
Very easy and user friendly website to navigate and complete my transaction.
Easy. The fee is too high.
So easy and simple! Couldn't have been better!
Nice Process
Order process was seamless. Handling charge seemed very high for service provided.
Very easy!
It's more convenience.
Yay Thanks
I AM VERY PLEASED WITH THE RENEWAL PROCESS. THANK YOU.
It's easy thanks
Easy
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

