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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Dixie L.
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Easy
September 11, 2015

Easy

Date of experience: September 11, 2015
Dee N.
0 reviews
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AWSOMEEEEEEEEE...
September 7, 2015

AWSOMEEEEEEEEE...

Date of experience: September 7, 2015
Bradford M.
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Efficient and easy
September 7, 2015

Efficient and easy

Date of experience: September 7, 2015
Disappointed C.
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Biggest scam ever
September 4, 2015

Biggest scam ever. This webpage robs your money and then don't cancel any transactions! They charge you double the money you would pay if you just send a check to the tag agency via regular mail. Biggest scam ever! I am completely robbed.

Date of experience: September 4, 2015
E M.
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E Tag misrepresented it self as a county web site.Tacked on fees after check out and would not refund or cancel the transaction after I told them I had already renewed with the county web site.County site $40,E tags $64.95.I got riped off and can't even post the review without checking a box stating I'm a satisfied customer.

Date of experience: September 4, 2015
Zachary C.
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Went to the dmv.org website that brought me to etags.com didn't notice neither was the state site until after purchase. I'm paying more now than if I would've gone to the State website, somewhat disappointed because when I called them to cancel, I remained on hold for very near 30mins only to find out it was already processed and couldn't get it voided.

Date of experience: September 2, 2015
Elmer K.
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I am extremely dissatisfied with this service
September 2, 2015

I am extremely dissatisfied with this service. I did not place an order with them I had checked off the amount listed with the county which was 28. And placed an order. Somehow I was directed to "e tags direct" when I checked the charge it was 60. I proceeded to cancel this but was ignored, when I called to complain the person said he would drop the amount 11. After I checked that it was not true and I was still being charged 60. I called the Fl. State Attorney Gen. Office to register a complaint also called the Polk Co. License office and was told by them they have many complaints about them and this is a "Scam". I am going to write about this experience to the Newspapers to warn others of this. I also will place a complaint with the "Elder Affairs Office" with the State. This is a "RIPOFF" and they shouldn't be in business. Hopefully something can be done about this. Something should be done about taking advantage of Seniors like they do. Thank you, Elmer Kates

Date of experience: September 2, 2015
John S.
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Good experience
September 2, 2015

Good experience

Date of experience: September 2, 2015
Catherine O.
4 reviews
0 helpful votes
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All was just fine and handy
September 2, 2015

All was just fine and handy

Date of experience: September 1, 2015
LANA B.
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Very easy and user friendly website to navigate and complete my transaction.

Date of experience: September 1, 2015
Nancy M.
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Easy
September 2, 2015

Easy. The fee is too high.

Date of experience: September 1, 2015
Erica L.
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So easy and simple!
September 2, 2015

So easy and simple! Couldn't have been better!

Date of experience: September 1, 2015
Richard G.
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Nice Process
September 1, 2015

Nice Process

Date of experience: September 1, 2015
Raymond T.
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Order process was seamless
September 1, 2015

Order process was seamless. Handling charge seemed very high for service provided.

Date of experience: September 1, 2015
Annie H.
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Very easy!
September 1, 2015

Very easy!

Date of experience: September 1, 2015
Robert H.
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It's more convenience
September 1, 2015

It's more convenience.

Date of experience: September 1, 2015
Lynn C.
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Yay Thanks
September 1, 2015

Yay Thanks

Date of experience: September 1, 2015
JAMES M.
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I AM VERY PLEASED WITH THE RENEWAL PROCESS
September 1, 2015

I AM VERY PLEASED WITH THE RENEWAL PROCESS. THANK YOU.

Date of experience: September 1, 2015
Janet O.
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It's easy thanks
September 1, 2015

It's easy thanks

Date of experience: September 1, 2015
steve H.
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Easy
September 1, 2015

Easy

Date of experience: September 1, 2015