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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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clevron c.
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Excellent site
September 16, 2015

Excellent site

Date of experience: September 15, 2015
David T.
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Nicely done
September 16, 2015

Nicely done

Date of experience: September 15, 2015
Joshua M.
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Very user friendly
September 16, 2015

Very user friendly. Will use again.

Date of experience: September 15, 2015
Madeline H.
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Fine
September 16, 2015

Fine

Date of experience: September 15, 2015
Carmen S.
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I would like to know exactly how much is the actual registration showing TBD.

Date of experience: September 15, 2015
George F.
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Web page couldn't be more simple and easy to use, THANK YOU!

Date of experience: September 15, 2015
Roy V.
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FAST AND EASY
September 16, 2015

FAST AND EASY. NOT SURE HOW THE SPEEDY DELIVERY I PAID6.95 FOR REALLY IS?

Date of experience: September 15, 2015
Thomas W.
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Made it very easy
September 16, 2015

Made it very easy

Date of experience: September 15, 2015
Paula A.
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It seems pretty quick
September 16, 2015

It seems pretty quick. Thank you

Date of experience: September 15, 2015
Phyllis G.
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I was very user friendly
September 16, 2015

I was very user friendly

Date of experience: September 15, 2015
Karen P.
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Just want to make sure I have a valid registration...

Date of experience: September 15, 2015
Marie T.
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It was fabulous
September 16, 2015

It was fabulous.

Date of experience: September 15, 2015
guariano b.
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Not sure what I paid for, I wanted to renew my registration

Date of experience: September 15, 2015
Deborah B.
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Went very smoothly
September 16, 2015

Went very smoothly

Date of experience: September 15, 2015
Fernando M.
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Very accurate
September 16, 2015

Very accurate

Date of experience: September 15, 2015
Jeannie B.
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Good and convenient
September 16, 2015

Good and convenient.

Date of experience: September 15, 2015
Sheryl A.
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Ordering fine
September 16, 2015

Ordering fine. Hope shipping is just as good. Thanks.

Date of experience: September 15, 2015
Douglas S.
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Having to retype my name, and Insurance for all three vehicles was a detractor. By the way, State Farm, is just State Farm to my knowledge. So, why are there three State Farm companies listed?

Date of experience: September 15, 2015
Kelli W.
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Fast and easy!
September 16, 2015

Fast and easy! And I like that you give us a digital copy of our updated tag

Date of experience: September 15, 2015
Jorge A.
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Pretty good straight to the point
September 16, 2015

Pretty good straight to the point

Date of experience: September 15, 2015