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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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david v.
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Good
September 16, 2015

Good

Date of experience: September 16, 2015
Deborah H.
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Thank you for this service
September 16, 2015

Thank you for this service

Date of experience: September 16, 2015
Smith E.
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It is much cheaper to go to your nearest registry or make sure you click on your County website.

Date of experience: September 16, 2015
philip m.
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Very quick and easy
September 16, 2015

Very quick and easy. Ill always use the net top register from now on.

Date of experience: September 16, 2015
Walter H.
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Very quick and easy way to renew plates
September 16, 2015

Very quick and easy way to renew plates. Really appreciate the time savings and ease of this website. Also, it is a no brainer to renew for 2 years. Saves even more money! Thank You!

Date of experience: September 16, 2015
JACOBO G.
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Everything is great
September 16, 2015

Everything is great

Date of experience: September 16, 2015
Dee P.
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So convenient!
September 16, 2015

So convenient! I love my bag!

Date of experience: September 16, 2015
Brenda K.
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Very easy!
September 16, 2015

Very easy!

Date of experience: September 16, 2015
Gladys W.
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I was frustrated at one point when I didn,t fill one blank and you wouldn't let me correct it so I started all over again

Date of experience: September 16, 2015
Darrell C.
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I feel that I've been royally ripped off in terms of cost. When I first received my tag renewal notice from Sumter County, it made it appear very easy and hassle-free to renew online. After I found that I had paid over $20 more than I would have had I just driven 2 miles to the Sumter County offices, I was appalled. A good service, but very, very expensive.

Never again!

Date of experience: September 16, 2015
Bronson P.
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The process itself was fast and easy
September 16, 2015

The process itself was fast and easy. I don't know how reliable it is, but I was linked from DMV.org, so here's to hope...

Date of experience: September 16, 2015
Carol J.
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Quick and efficient
September 16, 2015

Quick and efficient. I am a senior citizen and feel taken advantage of and duped. The costs added were much too high. I thought I was ordering locally and could just go and pick up the new registration.

Date of experience: September 16, 2015
Walter M.
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Efficient Government Action!
September 16, 2015

Efficient Government Action!

Date of experience: September 16, 2015
Laurie L.
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I asked for a 2 yr renewal and your program had the amount for a one year renewel. Their service fees and other added on fees that I didn't know about until after placing my order were outrageous. I lived in California and always renewed my tags online and the State of California didn't add on $35 south of service charges for the convenience. I am shocked and appalled by this kind of usury.

Date of experience: September 16, 2015
Ralph J.
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The services provided were very satisfactory
September 16, 2015

The services provided were very satisfactory. My dissatisfaction concerned the final costs not being revealed until after the tag request was submitted.There were essentially an added $50+ in fees for this service. Assuming a online transaction was more convenient and less expensive to the Agency, I was shocked to see all of the added fees. I live no more then 10 minutes to the office and, if I knew the cost of the added fees, I certainly would have driven there and paid for my renewal. A small service fee maybe but not one as costly as this. Will NOT use the online service again.

Date of experience: September 16, 2015
Francis M.
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The website is so intuitive and straightforward
September 16, 2015

The website is so intuitive and straightforward. Very easy, very well designed and other sites should try to copy your lead.

Date of experience: September 16, 2015
DENNIS B.
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Quick and to the point...
September 16, 2015

Quick and to the point...I only wonder why you sent a new plate? It was a renewal but that's fine. What happens to the old tag/plate?

Date of experience: September 16, 2015
Brittany W.
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Very quick easy and simple
September 16, 2015

Very quick easy and simple.

Date of experience: September 16, 2015
Billy C.
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Perfectly easy!
September 16, 2015

Perfectly easy!

Date of experience: September 16, 2015
Walt S.
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Wait until I get my tag and see my bill
September 16, 2015

Wait until I get my tag and see my bill. Too much profit

Date of experience: September 16, 2015