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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Trudy S.
0 reviews
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Although the check out process was quick and easy, I was SHOCKED that the fees were SO high! It doubled my cost of registration, and I was VERY disappointed! :(

Date of experience: September 18, 2015
Dayan D.
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It was very helpful, also this service online saved me a lot of time

Date of experience: September 18, 2015
THOMAS E.
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Very easy way to renew your tags
September 18, 2015

Very easy way to renew your tags.

Date of experience: September 18, 2015
Brianna H.
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It was quick, easy, and I had my registration in less than 5 days.

Date of experience: September 18, 2015
ABELARDO D.
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Ok
September 18, 2015

Ok

Date of experience: September 18, 2015
Natalie H.
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Tax and fees should be included in the total price
September 18, 2015

Tax and fees should be included in the total price. I don't like not knowing how much I am being charged. Website is very misleading, gives the impression you are Gov. Affiliated. You fooled me once but I can guarantee it will not happen again.

Date of experience: September 18, 2015
Christopher P.
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Awesome
September 18, 2015

Awesome

Date of experience: September 18, 2015
WILLIAM Q.
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I did not expect extra fees
September 18, 2015

I did not expect extra fees

Date of experience: September 18, 2015
Devin D.
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Very Convient
September 18, 2015

Very Convient

Date of experience: September 18, 2015
Shrinivas B.
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Web site easy to navigate and use
September 18, 2015

Web site easy to navigate and use

Date of experience: September 18, 2015
Sheldon T.
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Everything went great
September 18, 2015

Everything went great. And I will continue to use eTags in the future. Excellent service.

Date of experience: September 18, 2015
Svetlana F.
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Great service
September 18, 2015

Great service. Thank you! Very happy I found you online.

Date of experience: September 18, 2015
karen c.
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This is a good sight to work with
September 18, 2015

This is a good sight to work with.

Date of experience: September 18, 2015
Anita H.
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Good, thank you!
September 18, 2015

Good, thank you!

Date of experience: September 17, 2015
Reginald H.
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Very Good
September 18, 2015

Very Good

Date of experience: September 17, 2015
neil a.
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Quick easy to read and understand
September 18, 2015

Quick easy to read and understand

Date of experience: September 17, 2015
Sarah T.
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Very easy to use
September 18, 2015

Very easy to use

Date of experience: September 17, 2015
ADRIENNE B.
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Easy to follow
September 18, 2015

Easy to follow

Date of experience: September 17, 2015
keith t.
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Very good so far
September 18, 2015

Very good so far

Date of experience: September 17, 2015
Adriana O.
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Very user friendly and quick
September 18, 2015

Very user friendly and quick

Date of experience: September 17, 2015