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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Yuanyuan L.
0 reviews
0 helpful votes
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Quick and easy, but the price was not showed clearly online.

Date of experience: October 9, 2015
Nancy C.
0 reviews
0 helpful votes
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No good
October 9, 2015

No good

Date of experience: October 9, 2015
jason d.
0 reviews
0 helpful votes
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It was simple to use your site
October 9, 2015

It was simple to use your site.

Date of experience: October 9, 2015
Latonya G.
0 reviews
0 helpful votes
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Convenience costs!
October 9, 2015

Convenience costs! The processing fee was too much. In the future, I will go to a local branch to renew my tag.

Date of experience: October 9, 2015
scott y.
0 reviews
0 helpful votes
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Yep-yep
October 9, 2015

Yep-yep

Date of experience: October 9, 2015
jdt K.
0 reviews
0 helpful votes
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Ok in every respect
October 9, 2015

Ok in every respect.

Date of experience: October 9, 2015
Michelle G.
0 reviews
0 helpful votes
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I was absolutely astonished at the additional fees that were charged. I at no place was told the cost of doing etags ahead of time. I could have easily mailed in form with a stamp for processing. To be charged additional 45 dollars to order via email vs. a stamp. Just ridiculous. I will never order this way again. This should be disclosed prior to submitting your order. It was not. Very disappointed and I hope that sarasota county dmv is aware. A rip off to their customers.

Date of experience: October 9, 2015
douglas w.
2 reviews
0 helpful votes
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A scam
October 9, 2015

A scam. Nothing was said about the $19.99 service fee. I thought I was dealing with a state agency. Have started tell all NOT to use this site!

Date of experience: October 9, 2015
Kenneth B.
0 reviews
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Charged double
October 9, 2015

Charged double

Date of experience: October 9, 2015
Benith R.
0 reviews
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Very good
October 9, 2015

Very good

Date of experience: October 9, 2015
Luis P.
0 reviews
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Very fast and easy to understand
October 9, 2015

Very fast and easy to understand

Date of experience: October 9, 2015
Jenine N.
0 reviews
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Would have been a 5 but does not show the complete total.

Date of experience: October 9, 2015
Eileen N.
0 reviews
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Very quick and user friendly
October 9, 2015

Very quick and user friendly. Thanks!

Date of experience: October 9, 2015
Dolores R.
0 reviews
0 helpful votes
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Loved it
October 9, 2015

Loved it. Better than standing in line for an hour Im out $20. Thanks to you crooks. I thought I was on the DMV websight. Don't ever call me again

Date of experience: October 9, 2015
Amber G.
0 reviews
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Takes a long time to process order
October 9, 2015

Takes a long time to process order.

Date of experience: October 9, 2015
HAYDEN H.
0 reviews
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Excellent
October 9, 2015

Excellent

Date of experience: October 9, 2015
Ellie H.
0 reviews
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I don't like not getting the full amount to know what I am approving/charging. This is something new and not acceptable.

Date of experience: October 9, 2015
Andrew C.
0 reviews
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Thanks
October 9, 2015

Thanks

Date of experience: October 9, 2015
Jennifer C.
0 reviews
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It was fast and easy
October 9, 2015

It was fast and easy

Date of experience: October 9, 2015
paula H.
0 reviews
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Fast and easy
October 9, 2015

Fast and easy

Date of experience: October 9, 2015