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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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VALERIE B.
0 reviews
0 helpful votes
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It is nice to be able to do this online
October 14, 2015

It is nice to be able to do this online.

Date of experience: October 14, 2015
Angel L.
0 reviews
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Not good
October 14, 2015

Not good

Date of experience: October 13, 2015
Andrea B.
1 review
0 helpful votes
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Extremely fast and easy to find information and pay

Date of experience: October 13, 2015
gina e.
0 reviews
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When I placed my order my total should have been about 50.00, when I received my email that my renewal had shipped I had been charged over $120.00! I feel cheated and violated! I was under the Impression that your site was affiliated with the DMV and you are NOT! I will never use your site again and I will tell anyone who asks about your scheming website that your a scam to bang innocent consumers for fees that the DMV wouldn't even charge!

Date of experience: October 13, 2015
Evelyn G.
0 reviews
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Quick and easy
October 14, 2015

Quick and easy. Thank you.

Date of experience: October 13, 2015
Sandro C.
0 reviews
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Excellent experience
October 14, 2015

Excellent experience. Thank you so much!

Date of experience: October 13, 2015
Frank J.
0 reviews
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Nice and easy
October 14, 2015

Nice and easy

Date of experience: October 13, 2015
Frank P.
0 reviews
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Much different from the past
October 14, 2015

Much different from the past. Pretty easy to complete the form once all information was gathered. Service delivery was prompt. Fees are much more than I have paid at another site in the past. Will probably not use again in the future.

Date of experience: October 13, 2015
Richard M.
0 reviews
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It was a bit of a hassle getting all of the information I needed to fill in your form. It would have cost me 2 visits at a minimum.

Date of experience: October 13, 2015
Jim C.
3 reviews
0 helpful votes
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If you use this service be ready to pay an Agency Fee of $3.00, a service fee of $19.95, a convenience fee of $1.95, and shipping and handling of $3.95.Total of $21.85. If you renew directly with the Florida Dept. of Motor Vehicles you only pay a convenience fee of $2.00, a $19.85 savings.

Date of experience: October 13, 2015
Thomas J.
7 reviews
0 helpful votes
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Renewal went pretty quickly
October 13, 2015

Renewal went pretty quickly.

Date of experience: October 13, 2015
stephen B.
0 reviews
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Very easy to use
October 13, 2015

Very easy to use

Date of experience: October 13, 2015
LEONARD L.
0 reviews
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Thank you, very much
October 13, 2015

Thank you, very much. This was very easy.Especially to get your updated License Plate sticker and a updated copy of the vehicle registration.

Date of experience: October 13, 2015
Luis C.
0 reviews
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Awesome service
October 13, 2015

Awesome service

Date of experience: October 13, 2015
Maritza G.
0 reviews
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Good
October 13, 2015

Good

Date of experience: October 13, 2015
Jessica F.
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Easy
October 13, 2015

Easy. M

Date of experience: October 13, 2015
Ronald S.
4 reviews
0 helpful votes
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Wonderful to order on line because we were just made aware it is late being done.

Date of experience: October 13, 2015
Theresa B.
0 reviews
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That was so quick and easy!
October 13, 2015

That was so quick and easy!

Date of experience: October 13, 2015
sabrina p.
0 reviews
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Good
October 13, 2015

Good

Date of experience: October 13, 2015
Marcus C.
1 review
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Very user friendly!
October 13, 2015

Very user friendly! =))

Date of experience: October 13, 2015