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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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William C.
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Great
October 18, 2015

Great

Date of experience: October 18, 2015
dennis v.
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0 helpful votes
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10/10
October 18, 2015

10/10

Date of experience: October 18, 2015
Kimberly M.
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Although the website states that additional fees will be applied above and beyond the quoted price, I spent $74 for a one year tag that has previously been approximately $47. An outrageous increase and one that should be more fully explained and calculated on the website.

Date of experience: October 18, 2015
Erin B.
0 reviews
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Hdhdhdhhs
October 18, 2015

Hdhdhdhhs

Date of experience: October 18, 2015
Paula V.
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Exellent service and easy happy costumer!
October 18, 2015

Exellent service and easy happy costumer! Tkx

Date of experience: October 18, 2015
Mary E.
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Great!
October 18, 2015

Great!

Date of experience: October 18, 2015
Everett K.
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Quick easy with good error correction when I typed incorrectly

Date of experience: October 18, 2015
keith h.
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Was easy
October 18, 2015

Was easy

Date of experience: October 17, 2015
savita j.
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Easy
October 18, 2015

Easy

Date of experience: October 17, 2015
JAMES B.
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CONFUSING AT FIRST
October 18, 2015

CONFUSING AT FIRST. Cost not worth the convenience

Date of experience: October 17, 2015
john t.
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GREAT experience on point!
October 18, 2015

GREAT experience on point!

Date of experience: October 17, 2015
Paul P.
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Quick and Easy to Use
October 18, 2015

Quick and Easy to Use.

Date of experience: October 17, 2015
Maria C.
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Great, easy, cheap
October 18, 2015

Great, easy, cheap

Date of experience: October 17, 2015
kim s.
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This was no more simple a process for renewing my registration than if I had accessed the property appraiser's site which was my intention. When I clicked submit I didn't know I was agreeing to $31.00 in extra charges. Disgusted! I am only giving this service one star, because I did receive my renewed registration.

Date of experience: October 17, 2015
Lisa L.
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Quick and easy
October 17, 2015

Quick and easy.

Could be less expensive. Depending on the type and year of the car you pay more.I would've saved 60.00 had I went to motor vehicles.

Date of experience: October 17, 2015
Danica B.
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Great
October 17, 2015

Great

Date of experience: October 17, 2015
WALLACE N.
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Excelent
October 17, 2015

Excelent
But a little bit expensive for me

Date of experience: October 17, 2015
Linda A.
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I am frustrated at your unprofessionalism with tricking people into thinking they are on an ORIGINAL AUTHENTIC Division of Motor Vehicles website, and you lead people to think they are paying a low price until you get the credit card information. $40.00 MORE than using the correct site. Scam Scam Scam. I checked with the REAL DMV and they said that because of the way you do your website, it is legal and I just got skimmed. Thank you so much for robbing me.

Date of experience: October 17, 2015
Carey G.
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Easy
October 17, 2015

Easy

Date of experience: October 17, 2015
Robert A.
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I feel I was overcharged for the special fee
October 17, 2015

I feel I was overcharged for the special fee. No mention of it in your web site. I thought there was simply a nominal 2-3.00 charge. I thought I was on a Broward county site. Last time!

Date of experience: October 17, 2015