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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Fred A.
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Easy site
October 21, 2015

Easy site

Date of experience: October 21, 2015
Luis L.
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Fast & convenience
October 21, 2015

Fast & convenience

Date of experience: October 21, 2015
Joshua T.
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Very quick, and simple!
October 21, 2015

Very quick, and simple! Only issue was tags wouldn't cleanly peel from paper, to attack to plate. Hopefully, will remain through negative weather conditions.

Date of experience: October 21, 2015
Michelle H.
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Easy and legit (since was forwarded here from the.gov site).

Date of experience: October 21, 2015
J V.
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Ordering the tag was very easy
October 21, 2015

Ordering the tag was very easy. The only thing I did not like was that the final price was $40 more than what I originally thought. I also paid for RUSH services and it took a week to get the sticker. Will not use this service again. Had they been upfront about the pricing and not waited to tell you AFTER the order is placed then I wouldn't complain about spending the extra money, however I placed the order and it wasn't until much after that my bill went from $30 something to $70 something.

Date of experience: October 21, 2015
Abel T.
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When I had to do my order again the representative was more than happy to help me out once I got my issue resolved my tags were shipped out the next day thank you etags you've helped me out I can go home

Date of experience: October 21, 2015
Rosemarie K.
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User friendly program
October 21, 2015

User friendly program. Thanks!

Date of experience: October 20, 2015
Aeosyn P.
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Did not present clear up front prices
October 21, 2015

Did not present clear up front prices. Thought the order was $38 - was charged $137ish.

Date of experience: October 20, 2015
Vicki B.
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Quick and easy
October 21, 2015

Quick and easy

Date of experience: October 20, 2015
Miriam D.
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Great service!
October 21, 2015

Great service!
Way too expensive

Date of experience: October 20, 2015
COMPTON C.
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Great service
October 21, 2015

Great service

Date of experience: October 20, 2015
Roger B.
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Tedious when trying to register auto and scooters
October 21, 2015

Tedious when trying to register auto and scooters.

Date of experience: October 20, 2015
efrain e.
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Quit and easy thanks you
October 21, 2015

Quit and easy thanks you

Date of experience: October 20, 2015
Marijeanne F.
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Glad to see this has finally come to Fl!
October 21, 2015

Glad to see this has finally come to Fl! Much easier and more efficient...for all of us

Date of experience: October 20, 2015
Martin W.
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Thank you
October 20, 2015

Thank you. This was made very simple to complete.

Date of experience: October 20, 2015
Natalia K.
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Nice
October 20, 2015

Nice

Date of experience: October 20, 2015
Viner C.
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It was great and easy
October 20, 2015

It was great and easy.

Date of experience: October 20, 2015
Von G.
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It only took me a few minutes and I do not do well on computers

Date of experience: October 20, 2015
RICHARD F.
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QUICK
October 20, 2015

QUICK. EASY, ACCURATE

Date of experience: October 20, 2015
Dale Y.
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All was well
October 20, 2015

All was well

Date of experience: October 20, 2015