Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

RUSSELL Y.
1 review
0 helpful votes
Follow RUSSELL Y.
Unfollow RUSSELL Y.
Share Review
Report Review

EASY!
August 26, 2020

EASY! Fast response. Lots of follow up.

Date of experience: August 26, 2020
Bruce H.
2 reviews
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Share Review
Report Review

Good service in wake of whats happening now with this Covid19.

Date of experience: August 26, 2020
Timothy M.
1 review
0 helpful votes
Follow Timothy M.
Unfollow Timothy M.
Share Review
Report Review

Fantastic Website
August 26, 2020

Fantastic Website

Date of experience: August 26, 2020
Cheryl C.
2 reviews
0 helpful votes
Follow Cheryl C.
Unfollow Cheryl C.
Share Review
Report Review

Thank you!
August 26, 2020

Thank you! Quick & easy! Received tags within 4 days after ordering.

Date of experience: August 26, 2020
Charles T.
1 review
0 helpful votes
Follow Charles T.
Unfollow Charles T.
Share Review
Report Review

Sorry this is late, it got hidden under some other things.

Date of experience: August 26, 2020
Angela S.
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

It was faster than I thought
August 26, 2020

It was faster than I thought.
Sincerely,
A. Styles

Date of experience: August 25, 2020
dorann b.
1 review
0 helpful votes
Follow dorann b.
Unfollow dorann b.
Share Review
Report Review

Simple directions, quick
August 26, 2020

Simple directions, quick

Date of experience: August 25, 2020
GLENDA P.
1 review
0 helpful votes
Follow GLENDA P.
Unfollow GLENDA P.
Share Review
Report Review

SO MUCH EASIER THAN GOING IN PERSON AND ESPECIALLY FEELS SAFE BEING ABLE TO DO THIS AT HOME DURING THIS PANDEMIC

Date of experience: August 25, 2020
joan w.
1 review
0 helpful votes
Follow joan w.
Unfollow joan w.
Share Review
Report Review

I have a "Vanity" license plate, which I want to keep, but wasn't certain on how to go about ordering a "Save the Bay" plate and still keep the characters I have on my current plate.

Date of experience: August 25, 2020
Patricia T.
1 review
0 helpful votes
Follow Patricia T.
Unfollow Patricia T.
Share Review
Report Review

Easy to do, but lots of extra fees
August 25, 2020

Easy to do, but lots of extra fees.

Date of experience: August 25, 2020
Cecilia R.
1 review
0 helpful votes
Follow Cecilia R.
Unfollow Cecilia R.
Share Review
Report Review

Thank you it was quick and convenient although there was an additional charge for the device.

Date of experience: August 25, 2020
Wade R.
1 review
0 helpful votes
Follow Wade R.
Unfollow Wade R.
Share Review
Report Review

Site was very easy to navigate, took no time at all..

Date of experience: August 25, 2020
Jose S.
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Nice sight berry fast Delivery
August 25, 2020

Nice sight berry fast Delivery

Date of experience: August 25, 2020
Ireashia H.
1 review
0 helpful votes
Follow Ireashia H.
Unfollow Ireashia H.
Share Review
Report Review

The best hands down!
August 25, 2020

The best hands down!

Date of experience: August 25, 2020
Theresa T.
1 review
0 helpful votes
Follow Theresa T.
Unfollow Theresa T.
Share Review
Report Review

Greatgreat
August 25, 2020

Greatgreat

Date of experience: August 25, 2020
Julie A.
3 reviews
0 helpful votes
Follow Julie A.
Unfollow Julie A.
Share Review
Report Review

Very good, was surprised at the new $29.95 fee though.

Date of experience: August 25, 2020
Wanda E.
1 review
0 helpful votes
Follow Wanda E.
Unfollow Wanda E.
Share Review
Report Review

It was quick and easy!
August 25, 2020

It was quick and easy!

Date of experience: August 25, 2020
Raymundo G.
1 review
0 helpful votes
Follow Raymundo G.
Unfollow Raymundo G.
Share Review
Report Review

It's user friendly, super convenient
August 25, 2020

It's user friendly, super convenient.

Date of experience: August 25, 2020
Brazil
1 review
1 helpful vote
Follow Colleen G.
Unfollow Colleen G.
Share Review
Report Review

DO NOT USE ETAGS! Total rip off! Nothing has been done in 17 Days! I wouldn't recommend this company to your worst enemy! I've emailed & called and keep getting the run around!

Date of experience: August 25, 2020
California
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

This is so much easier than going to the dmv and standing in line or waiting for hours, etags is the way to go!

Date of experience: August 25, 2020
ETAGS S. — eTags Rep
over a year old

We thank you John!