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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Juan T.
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Excellent
October 29, 2015

Excellent

Date of experience: October 29, 2015
Donna P.
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It would be nice to know exactly what the total would be including the TBD Florida Registration Fees so I would know how much is being charged to my credit card. Assuming it is what was on my registration form. I tried to cancel within 24 hours of ordering when I found out how much I was being charged, but was told I was too late. Will NEVER use this again. My fault for falling into this trap which popped up on my screen. Total ripoff and will not recommend to anyone.

Date of experience: October 29, 2015
Linda L.
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Easy to register online!
October 29, 2015

Easy to register online! The turnaround time was fantastic! Thanks!

Date of experience: October 29, 2015
James P.
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Too expensive
October 29, 2015

Too expensive

Date of experience: October 29, 2015
Niliette B.
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Very easy and hassle free
October 29, 2015

Very easy and hassle free

Date of experience: October 29, 2015
Beverley I.
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Great!
October 29, 2015

Great!

Date of experience: October 29, 2015
carlos l.
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Good
October 29, 2015

Good

Date of experience: October 29, 2015
Samuel L.
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Great
October 29, 2015

Great

Date of experience: October 29, 2015
JOHN R.
1 review
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Very efficient and easy to use
October 29, 2015

Very efficient and easy to use

Date of experience: October 29, 2015
amber r.
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Super quick and easy!
October 29, 2015

Super quick and easy! Thanks

Date of experience: October 29, 2015
Yafah A.
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It seemed pretty simply and that is great
October 29, 2015

It seemed pretty simply and that is great

Date of experience: October 29, 2015
Chad W.
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Fast and easy!
October 29, 2015

Fast and easy!

Date of experience: October 29, 2015
Maria R.
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I was misled by the renewal notice to renew online. I was chocked by how much it cost me and tried to cancel the order as soon as I found the cost. I was given a $10 credit would have preferred to cancel it. Would like to recommend to make it clear to customers the cost involved by renewing it online. I have share the costs with many of my friends so that they don't find themselves in my situation. No complain about the fast service.

Date of experience: October 29, 2015
vivian d.
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Real quick and reliable
October 29, 2015

Real quick and reliable

Date of experience: October 29, 2015
rafael t.
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Very,very, good
October 29, 2015

Very,very, good

Date of experience: October 28, 2015
Manuel A.
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Wow now is pretty easy Congratulation!
October 29, 2015

Wow now is pretty easy Congratulation!

Date of experience: October 28, 2015
Hellen d.
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Easy but delay in confirmation emails and updates on order.

Date of experience: October 28, 2015
Pat M.
1 review
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The amount to pay by mail was not the $28 dollar amount on the computer screen. Confusing!

Date of experience: October 28, 2015
Magdaliz D.
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Save time perfect
October 28, 2015

Save time perfect

Date of experience: October 28, 2015
SANDRA D.
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Cost was high for providing what formerly was included in the renewal fees.
Otherwise, received the tag update in a timely manner.

Date of experience: October 28, 2015