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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Jan V.
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Easy great service
November 14, 2015

Easy great service

Date of experience: November 14, 2015
Darrell F.
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I was very impressed with how smooth it was to process this order. Thanks.

Date of experience: November 14, 2015
Broderick Y.
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Thankful for your service!
November 14, 2015

Thankful for your service!

Date of experience: November 13, 2015
joseph m.
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Great!
November 14, 2015

Great! Wouldnt do it any other way.

Date of experience: November 13, 2015
gail l.
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Excellent
November 14, 2015

Excellent

Date of experience: November 13, 2015
MaryJo R.
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Thank you but I was dissatisfied with the prices not being upfront or being contacted with a total before the transaction was processed

Date of experience: November 13, 2015
Stuart S.
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None
November 14, 2015

None

Date of experience: November 13, 2015
Melissa F.
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Very convenient to order and pay online and avoid lines at tag agency

Date of experience: November 13, 2015
Noel T.
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Easy, and when you are traveling it takes the pressure off the DMV requirement. Great way to transact business.

Date of experience: November 13, 2015
Robert P.
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Easy renewal!
November 13, 2015

Easy renewal! But I paid for rush service and thought I would receive it sooner!

Date of experience: November 13, 2015
john b.
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Great,fast,easy
November 13, 2015

Great,fast,easy

Date of experience: November 13, 2015
Bhakti b.
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Thanks
November 13, 2015

Thanks. It seemed easy enough.

Date of experience: November 13, 2015
william b.
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Quick and easy
November 13, 2015

Quick and easy

Date of experience: November 13, 2015
heather r.
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It was quick and easy
November 13, 2015

It was quick and easy. But being charged 19.95 for service is a bit rip off. There was nothing the terms that said anything about a service fee. Never again will I use etags

Date of experience: November 13, 2015
Joshua T.
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Fast and easy to understand
November 13, 2015

Fast and easy to understand

Date of experience: November 13, 2015
Jane H.
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Though it was new the instructions were effortless
November 13, 2015

Though it was new the instructions were effortless.

Date of experience: November 13, 2015
Mary A.
2 reviews
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Quick and easy
November 13, 2015

Quick and easy.

Date of experience: November 13, 2015
MIKE H.
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I HAD ANOTHER TRUCK THAT WAS A PETERBILT BUT COULD NOT ENTER THE MAKE?

Date of experience: November 13, 2015
George P.
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This was quite an easy process but was also quite expensive! About double the cost of a renewal.

Date of experience: November 13, 2015
KEVIN D.
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It very misleading that when a person goes online and pay you do not include the extra $35 fees you charge on the receipt that is printed. I felt like I was robbed and mislead by your company.

Date of experience: November 13, 2015