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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Michael H.
1 review
0 helpful votes
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I didn't like that the receipt was not in full and one item needed TBD. This was an oversight on my part by not checking the website more carefully. I ended up paying an extra $40 when I could/should have just visited the "official" website like I intended. No biggee...lesson learned

Date of experience: November 19, 2015
Richard C.
1 review
0 helpful votes
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Wonderful
November 19, 2015

Wonderful

Date of experience: November 19, 2015
Sandra C.
1 review
0 helpful votes
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Everything was quite clear and did not take long at all.

Date of experience: November 19, 2015
Linda S.
0 reviews
0 helpful votes
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Easy to use, friendly, and helpful
November 19, 2015

Easy to use, friendly, and helpful.

Date of experience: November 19, 2015
Patricia H.
0 reviews
0 helpful votes
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Smooth as Butter!
November 19, 2015

Smooth as Butter!

Date of experience: November 19, 2015
Mary R.
0 reviews
0 helpful votes
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I would like to get an answer as to why I was way over charged for my registration? When I purched it,it said for 2yrs 28.80, then when I get it It showed 124.05. And it it is in the DMV and on the bottom of my receipt it says Disabled veteran!

Date of experience: November 18, 2015
Joel T.
0 reviews
0 helpful votes
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Amazing experience
November 19, 2015

Amazing experience

Date of experience: November 18, 2015
Deb S.
0 reviews
0 helpful votes
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This is not the DMV!
November 19, 2015

This is not the DMV! Don't be tricked into paying more for a non-gov't middleman.

Date of experience: November 18, 2015
Robert B.
0 reviews
0 helpful votes
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Easy and user friendly
November 19, 2015

Easy and user friendly

Date of experience: November 18, 2015
Teresa B.
0 reviews
0 helpful votes
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East to use, fast
November 18, 2015

East to use, fast.

Date of experience: November 18, 2015
Deborah K.
0 reviews
0 helpful votes
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Very convenient process online
November 18, 2015

Very convenient process online.

Date of experience: November 18, 2015
Anita N.
0 reviews
0 helpful votes
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They were unable to cancel order 3 minutes after taken

Date of experience: November 18, 2015
ALLISON H.
0 reviews
0 helpful votes
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, because it came up one price and when I got it was $100 more out of my bank account not satisfied very unhappy and very misleading thanks Brevard

Date of experience: November 18, 2015
DANA R.
0 reviews
0 helpful votes
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Easy and fast and convenient
November 18, 2015

Easy and fast and convenient. But very expensive.

Date of experience: November 18, 2015
Victor R.
0 reviews
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My experience was excellent and will recommend this service to my friends and relatives

Date of experience: November 18, 2015
Theodore E.
2 reviews
0 helpful votes
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The website is very easy to understand
November 18, 2015

The website is very easy to understand. It makes it simple to place an order.

Date of experience: November 18, 2015
safa k.
0 reviews
0 helpful votes
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Nice service
November 18, 2015

Nice service

Date of experience: November 18, 2015
Julie D.
0 reviews
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Quick and easy!
November 18, 2015

Quick and easy!

Date of experience: November 18, 2015
Stephen S.
5 reviews
0 helpful votes
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Beats the heck out of the line-ups
November 18, 2015

Beats the heck out of the line-ups. Was not aware that all charges were in addition to the tag itself. A $50 charge to receive a 21 tag is high but mainly the fee structure was not made clear on your website. The total should show the tag charge before ordering not surprise me later.

Date of experience: November 18, 2015
Kim W.
0 reviews
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Best way to shop
November 18, 2015

Best way to shop. No muss, no fuss. Thank you

Date of experience: November 18, 2015