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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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robert g.
0 reviews
0 helpful votes
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I* only got one plate I ordered two
November 30, 2015

I* only got one plate I ordered two

Date of experience: November 30, 2015
Richard E.
2 reviews
0 helpful votes
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Very quick and easy to do
November 30, 2015

Very quick and easy to do. 20.00 service fee is robbery

Date of experience: November 30, 2015
latulippe l.
0 reviews
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Thank you
November 30, 2015

Thank you

Date of experience: November 30, 2015
Gary P.
2 reviews
0 helpful votes
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No too difficult after I got started on 2nd try
November 30, 2015

No too difficult after I got started on 2nd try.

Date of experience: November 29, 2015
ameri m.
0 reviews
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Great
November 29, 2015

Great

Date of experience: November 29, 2015
Patricia H.
0 reviews
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I was granted a $10.00 refund and I have not received it!

Date of experience: November 29, 2015
claudia r.
0 reviews
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Excellent service
November 29, 2015

Excellent service

Date of experience: November 29, 2015
gary v.
0 reviews
0 helpful votes
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This was very easy and quick, thank you
November 29, 2015

This was very easy and quick, thank you

Date of experience: November 29, 2015
Linda D.
0 reviews
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Everything went smooth
November 29, 2015

Everything went smooth

Date of experience: November 29, 2015
NANCY W.
0 reviews
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Your $29 fee never disclosed in initial application sleazy

Date of experience: November 29, 2015
constance c.
0 reviews
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Experience went well
November 29, 2015

Experience went well

Date of experience: November 29, 2015
Robert P.
0 reviews
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I had a problem putting in the birth date...
November 29, 2015

I had a problem putting in the birth date... I finally realized that you wanted the full year.i.e. 1925 rather than just 25. I didn't realize that you were charging so much for the use of the Internet, which was over $28.00. Next time (believe me) I will just mail it in.

Date of experience: November 29, 2015
THERESA M.
0 reviews
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Ok
November 29, 2015

Ok

Date of experience: November 29, 2015
Beethoven A.
0 reviews
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Great Experience, will recommend to further clients
November 29, 2015

Great Experience, will recommend to further clients.

Date of experience: November 29, 2015
Silvio G.
0 reviews
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Este ano el Sistema de renovacion es muy bueno
November 29, 2015

Este ano el Sistema de renovacion es muy bueno

Date of experience: November 28, 2015
Gina S.
0 reviews
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This was a whole lot easier for me to renew my tag.Thanks for making so easy...

Date of experience: November 28, 2015
Marilyn J.
0 reviews
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It was very easy to understand and directions were easy

Date of experience: November 28, 2015
Dashia W.
0 reviews
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This is the first time
November 29, 2015

This is the first time.

Date of experience: November 28, 2015
BERNARD G.
0 reviews
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I have never paid my Tags using the Net
November 29, 2015

I have never paid my Tags using the Net. I am glad I have done so today. The software associated with said payment is easy to use.

Date of experience: November 28, 2015
shirley b.
0 reviews
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Very quick and easy
November 29, 2015

Very quick and easy

Date of experience: November 28, 2015