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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Carl P.
0 reviews
0 helpful votes
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Quick and painless ordering system, However, I paid for express service and it still took 16 days to receive. Which was past the license plate tab expiration date and into a new month. Good thing the Police never stopped us...

Date of experience: December 4, 2015
Belinda J.
1 review
0 helpful votes
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I renewed multiple vehicles and was NOT happy at all about the "fees" being charged for each vehicle.
One "fee" for processing multiple renewals would have been more appropriate and satisfactory.
I WILL be renewing in person next year.

Date of experience: December 4, 2015
Steven B.
0 reviews
0 helpful votes
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That was user friendly, easy to follow and actually kind of fun. Great Job

Date of experience: December 4, 2015
JERRY L.
0 reviews
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I feel like a fool
December 4, 2015

I feel like a fool. I thought I was going thru the Hillsboro tax.org. How I got you I don't know. My plate was supposed to be 66.10 I paid you 98+ why would I do that. Give you 32.00 for the same thing. That wont happen again.

Date of experience: December 4, 2015
Clara C.
0 reviews
0 helpful votes
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It was good until I was forced to leave a comment
December 4, 2015

It was good until I was forced to leave a comment

Date of experience: December 3, 2015
donald z.
0 reviews
0 helpful votes
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Fast and timely thank you
December 4, 2015

Fast and timely thank you

Date of experience: December 3, 2015
Paola T.
0 reviews
0 helpful votes
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Very expensive
December 3, 2015

Very expensive

Date of experience: December 3, 2015
Sunjung P.
0 reviews
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Quick and easy
December 3, 2015

Quick and easy

Date of experience: December 3, 2015
Andy C.
0 reviews
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Great!
December 3, 2015

Great!

Date of experience: December 3, 2015
Robert L.
0 reviews
0 helpful votes
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I thought the fees for your service was way over priced It cost twice as much as it would have

Date of experience: December 3, 2015
Paul R.
0 reviews
0 helpful votes
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Quick efficient service
December 3, 2015

Quick efficient service

Date of experience: December 3, 2015
john m.
0 reviews
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Good even for non-techies
December 3, 2015

Good even for non-techies

Date of experience: December 3, 2015
Timothy O.
0 reviews
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The website is fine
December 3, 2015

The website is fine.

Date of experience: December 3, 2015
A F.
0 reviews
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No
December 3, 2015

No

Date of experience: December 3, 2015
Richard J.
2 reviews
0 helpful votes
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Very easy and straight forward
December 3, 2015

Very easy and straight forward

Date of experience: December 3, 2015
TROY E.
0 reviews
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Process nice a little expensive on express delivery

Date of experience: December 2, 2015
michael m.
0 reviews
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Very easy
December 3, 2015

Very easy

Date of experience: December 2, 2015
ramon r.
0 reviews
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Tooo espensive.never going to used
December 3, 2015

Tooo espensive.never going to used

Date of experience: December 2, 2015
Eduardo C.
0 reviews
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I am really satisfied with your service
December 2, 2015

I am really satisfied with your service. Thank You.

Date of experience: December 2, 2015
PETER B.
0 reviews
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Fast and easy
December 2, 2015

Fast and easy

Date of experience: December 2, 2015