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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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rian w.
0 reviews
0 helpful votes
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Quick and easy
December 28, 2015

Quick and easy.

Date of experience: December 28, 2015
Geoffrey G.
0 reviews
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Excellent
December 28, 2015

Excellent

Date of experience: December 28, 2015
Timothy L.
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Specialty plates (university plates) are far too expensive.

Date of experience: December 28, 2015
Ryan M.
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I am a Florida resident in the Military, stationed in California... I hope this works.

Date of experience: December 28, 2015
Hollie D.
0 reviews
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Easy...
December 28, 2015

Easy...

Date of experience: December 28, 2015
mary c.
0 reviews
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Excellent Usability system...
December 28, 2015

Excellent Usability system... congrads!

Date of experience: December 28, 2015
William K.
0 reviews
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Great & Easy
December 28, 2015

Great & Easy

Date of experience: December 28, 2015
Guy H.
2 reviews
0 helpful votes
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Extra charges not mentioned clearly, well over price. I will never use this address anymore

Date of experience: December 28, 2015
Jonathan W.
0 reviews
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Easy website to navigate
December 28, 2015

Easy website to navigate. Need to inform people better about the surcharge aspect. More info guiding them to the proper websites that don't charge so much.

Date of experience: December 28, 2015
maria c.
0 reviews
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Very easy and convienent excellent service
December 28, 2015

Very easy and convienent excellent service

Date of experience: December 28, 2015
Shellie N.
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I like the fact that one has to double click on processing because if I wanted to add or erase an add-on it allows me the ability to do so...Got my tags WITHOUT paying for express shipping in 3 days!

Date of experience: December 27, 2015
CHRIS F.
0 reviews
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Quick!
December 28, 2015

Quick! Easy & efficient! No lines and no aggravated or impatient people. Almost makes it fun. Definitely no hassel.

Date of experience: December 27, 2015
brittany s.
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Awesome
December 28, 2015

Awesome

Date of experience: December 27, 2015
Michael S.
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Numbers for dates and phones don't enter correctly
December 27, 2015

Numbers for dates and phones don't enter correctly. No way to verify the vehicle to customer or to make address change outside of the state.

Date of experience: December 27, 2015
Kellee P.
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When I paid on line the total came to $38 and change, when I received my license plate the paid receipt said $186.00. I understand I paid for 2 years and thought $38.00 was low but no where when checking out did it let me know that my total was that high, I would have never spent that much. Not happy, I did not expect to get hit with a service fee or a convenience fee. Your service is trying to make additional money to offset your credit cards fees, I would never use you again.

Date of experience: December 27, 2015
Emilio M.
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A bit expensive but convenient
December 27, 2015

A bit expensive but convenient

Date of experience: December 27, 2015
richard y.
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Easy
December 27, 2015

Easy

Date of experience: December 27, 2015
ROBERT S.
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I was hoping I could get my new tags online because with the Xmas season and my work scheduled, I was unable to go into the DMV. This site made it super easy to renew my Florida Tags. But the bad thing was it gave me my total and then didn't tell me I would have an even bigger total. You should fix that where it says all the taxes and services feed right away and not later. Thank You very much.

Date of experience: December 27, 2015
Warren S.
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I will be better able to give you accurate feedback after I receive the registration in a timely manner.

Date of experience: December 27, 2015
Yvan C.
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No commens
December 27, 2015

No commens

Date of experience: December 26, 2015