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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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John T.
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So far its good now if I get the sticker soon it will be perfect I WAS TRICKED INTO PAYING FOR THIS SO NEVER AGAIN

Date of experience: February 19, 2016
jessica s.
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I'm really satisfied especially for road assistance
February 19, 2016

I'm really satisfied especially for road assistance

Date of experience: February 19, 2016
Roy D.
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GREAT, NO PROBLEMS VERY NICE, But services fees are too high.

Date of experience: February 19, 2016
Tiffani T.
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Very fast and efficient
February 19, 2016

Very fast and efficient

Date of experience: February 19, 2016
Krista N.
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Too many errors
February 19, 2016

Too many errors. I hope I don't get charged $1.95 each time. I even called and spoke to a rep.

I'm not quite sure why it was over $70 when the original registration was only $38. Either way, with this automated system it just racks up different charges.

Most hard working Americans like myself, are currently employed. I work 60+ hours a week, my job depends on me to hold the entire office together. I cannot just take a random day off to sit at the tag office all day with the horrible customer service there. I understand that everything is done online these days, however, I feel your website charges WAY too many different fees.

At this point, all I care about is that I received my registration. I had to pay about double the cost but I guess that's what happens when you never receive your registration in the mail in the first place.

Date of experience: February 19, 2016
john s.
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Ok easy
February 19, 2016

Ok easy

Date of experience: February 19, 2016
Brian R.
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Quick and easy
February 19, 2016

Quick and easy. Very expensive and was unable to see amount due till after purchase.

Date of experience: February 19, 2016
Jeanette N.
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Got ripped off
February 19, 2016

Got ripped off. Won't happen again. Cost me over $20.00 more for my tag. I'll look closer next time!

Date of experience: February 19, 2016
Miguel A.
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Quick and easy!
February 19, 2016

Quick and easy! No line No hassle

Date of experience: February 18, 2016
Anita V.
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Very fast and convenient!
February 19, 2016

Very fast and convenient!

Date of experience: February 18, 2016
Cynthia W.
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The only thing is I am not sure about how much I am paying you cause the bill says $92.95

Date of experience: February 18, 2016
Mohammed M.
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Everything is good
February 18, 2016

Everything is good

Date of experience: February 18, 2016
Jorge m.
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Everything worked well
February 18, 2016

Everything worked well.

Date of experience: February 18, 2016
William D.
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It was super easy
February 18, 2016

It was super easy

Date of experience: February 18, 2016
Janices G.
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Too many unnecessary extra fees
February 18, 2016

Too many unnecessary extra fees

Date of experience: February 18, 2016
jovan w.
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Great
February 18, 2016

Great

Date of experience: February 18, 2016
Marilyn M.
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Everything went good
February 18, 2016

Everything went good. Nice service.

Date of experience: February 18, 2016
Venesa P.
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Yes
February 18, 2016

Yes

Date of experience: February 18, 2016
Timothy L.
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I like the insurance verification process
February 18, 2016

I like the insurance verification process. Just wish it was a little less expensive.

Date of experience: February 18, 2016
Jonas M.
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Hands down the easiest way to get your new tag
February 18, 2016

Hands down the easiest way to get your new tag. I also received a friendly email to remind me that it was that time of year again. A nice little perk of $5 discount for being a repeat customer was also nice.

Easy to use website!

Date of experience: February 18, 2016