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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Registration
September 7, 2020

Online is excellent, quick and safe processing. Very quick on time delivery as well. Thank you so much

Date of experience: September 6, 2020
Susan H.
1 review
0 helpful votes
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Easy to order and delivery was quick but I would have appreciated an email confirming my order. I would definitely use etags next time.

Date of experience: September 6, 2020
Manuel C.
1 review
0 helpful votes
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I got good service in extremely short time, with little issue.

Date of experience: September 6, 2020
Clifford M.
1 review
0 helpful votes
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After purchasing the motorcycle, we returned to our home state. We neglected to leave a forwarding address so we never received the title. We now sold the bike and needed the title. We filled out the form online and had the title in just a few days. The only negative comment I have is after filling in the form we received an email wanting more info either a copy of license or passport. We sent a pdf of my drivers license. Another email said it needed more info but didn't specify what. We thought you didn't get the first one and resent that pdf. Then another email needed more info. We 'guessed' you wanted my wife's license also and that was it. But it would have been more convenient to tell us what you wanted the second time. It added a day to finishing our request. But once done, it was smooth and easy. Thank you.

Date of experience: September 6, 2020
Joe H.
1 review
0 helpful votes
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Charge an ETAGS fee of ~$25 is quite unreasonably high given that if the online system is set up competently it is vastly less expensive to process than any other method

Date of experience: September 6, 2020
Stacey A.
1 review
0 helpful votes
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Excellent service, life made easy!
September 6, 2020

Excellent service, life made easy!

Date of experience: September 6, 2020
Larry T.
2 reviews
0 helpful votes
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User friendly
September 6, 2020

User friendly
Completely satisfied

Date of experience: September 6, 2020
Steven G.
1 review
0 helpful votes
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12 dollars more to do online is excess
September 6, 2020

12 dollars more to do online is excess

Date of experience: September 6, 2020
Alan P.
1 review
0 helpful votes
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Easy to do
September 6, 2020

Easy to do

Date of experience: September 6, 2020
Ramona M.
1 review
0 helpful votes
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This was a great experiance
September 6, 2020

This was a great experiance. Thank you
Ramona Montemayor

Date of experience: September 6, 2020
Florida
1 review
0 helpful votes
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Awesome
September 7, 2020

Fast and so awesome to work with love it! I had no problems with getting on line and getting my tags!

Date of experience: September 6, 2020
Elaine B.
1 review
0 helpful votes
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This is much more easier than walking into the building and waiting.

Date of experience: September 6, 2020
Kevin W.
3 reviews
0 helpful votes
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Thank You Easy process and quick delivery
September 6, 2020

Thank You Easy process and quick delivery.

Date of experience: September 6, 2020
Dennis L.
1 review
0 helpful votes
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Exquisitely simple and amazingly FAST!
September 6, 2020

Exquisitely simple and amazingly FAST! Thanks DMV.

Date of experience: September 5, 2020
Joshua M.
3 reviews
0 helpful votes
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Great save time fast and easy highly recommend no long lines and don have to put up with the attitude with the dmv workers!
Thanks etags

Date of experience: September 5, 2020
MICHAEL C.
1 review
0 helpful votes
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TOO MANY ADDITIONAL FEES THAT WERE NOT DISCLOSED IN ADVANCE.

Date of experience: September 5, 2020
Zhen Y.
1 review
0 helpful votes
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Very good website for payment
September 5, 2020

Very good website for payment

Date of experience: September 5, 2020
Bonnie B.
1 review
0 helpful votes
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I received my tags
September 5, 2020

I received my tags. This is what happened. I logged on to Gonew.com and somehow I was switched to your site. I may have clicked on the wrong thing. But I have used GoRenewcom before. The only complaint I have is the cost. My would I use your site when I've been satisfied with what I've used in the past. Since I renewed 2 months early, getting the tag quickly was not a problem. My issue is the price. And I tried to call 2 different times and was on hold a long time. It's my mistake and I have to live with it. Suggestion would be to make sure when someone has logged into a site like Gorenew.com, let the person be advised they are no longer in that site. If I would have realized this, I would have started over. There is nothing wrong with your site, it's me. I am a Senior and keep learning from my mistakes. That you for the quick service, Bonnie Bolweg

Date of experience: September 5, 2020
Jerry M.
1 review
0 helpful votes
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Like the service
September 5, 2020

Like the service. Easy and quick

Date of experience: September 5, 2020
James M.
1 review
0 helpful votes
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Easy, so much better than going to the tax collectors office and waiting forever

Date of experience: September 5, 2020