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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Online is excellent, quick and safe processing. Very quick on time delivery as well. Thank you so much
Easy to order and delivery was quick but I would have appreciated an email confirming my order. I would definitely use etags next time.
I got good service in extremely short time, with little issue.
After purchasing the motorcycle, we returned to our home state. We neglected to leave a forwarding address so we never received the title. We now sold the bike and needed the title. We filled out the form online and had the title in just a few days. The only negative comment I have is after filling in the form we received an email wanting more info either a copy of license or passport. We sent a pdf of my drivers license. Another email said it needed more info but didn't specify what. We thought you didn't get the first one and resent that pdf. Then another email needed more info. We 'guessed' you wanted my wife's license also and that was it. But it would have been more convenient to tell us what you wanted the second time. It added a day to finishing our request. But once done, it was smooth and easy. Thank you.
Charge an ETAGS fee of ~$25 is quite unreasonably high given that if the online system is set up competently it is vastly less expensive to process than any other method
Excellent service, life made easy!
User friendly
Completely satisfied
12 dollars more to do online is excess
Easy to do
This was a great experiance. Thank you
Ramona Montemayor
This is much more easier than walking into the building and waiting.
Thank You Easy process and quick delivery.
Exquisitely simple and amazingly FAST! Thanks DMV.
Great save time fast and easy highly recommend no long lines and don have to put up with the attitude with the dmv workers!
Thanks etags
TOO MANY ADDITIONAL FEES THAT WERE NOT DISCLOSED IN ADVANCE.
Very good website for payment
I received my tags. This is what happened. I logged on to Gonew.com and somehow I was switched to your site. I may have clicked on the wrong thing. But I have used GoRenewcom before. The only complaint I have is the cost. My would I use your site when I've been satisfied with what I've used in the past. Since I renewed 2 months early, getting the tag quickly was not a problem. My issue is the price. And I tried to call 2 different times and was on hold a long time. It's my mistake and I have to live with it. Suggestion would be to make sure when someone has logged into a site like Gorenew.com, let the person be advised they are no longer in that site. If I would have realized this, I would have started over. There is nothing wrong with your site, it's me. I am a Senior and keep learning from my mistakes. That you for the quick service, Bonnie Bolweg
Like the service. Easy and quick
Easy, so much better than going to the tax collectors office and waiting forever
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

