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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Thomas H.
5 reviews
0 helpful votes
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Easy to use
March 6, 2016

Easy to use

Date of experience: March 6, 2016
Vanessa W.
0 reviews
0 helpful votes
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Friendly page
March 6, 2016

Friendly page. It was very easy to use!. But no idea WHY I was link with this site, and paid more (shipping and handling fees) than do that thru the regular official site!. Reported already to the authorities about this situation.

Date of experience: March 6, 2016
Marie G.
0 reviews
0 helpful votes
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Great
March 6, 2016

Great

Date of experience: March 6, 2016
NANCY K.
0 reviews
0 helpful votes
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SUPER FAST
March 6, 2016

SUPER FAST

Date of experience: March 6, 2016
James P.
4 reviews
0 helpful votes
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It was not as user friendly as it could be however I was able to figure it out.

Date of experience: March 6, 2016
Christine K.
0 reviews
0 helpful votes
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Easy...
March 6, 2016

Easy... thanks

Date of experience: March 5, 2016
Brenda B.
0 reviews
0 helpful votes
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It would be nice if you kept more info on file, ie address, telephone, email with options to change if necessary. I was shocked at the $29 fees. I will never do it again. Ridiculous price! Please state costs upfront

Date of experience: March 5, 2016
Garrett L.
0 reviews
0 helpful votes
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If this goes through without a hitch, I'll upgrade my rating. Not knowing what the total cost is discouraging.

After paying for speedy delivery and it took about a week to receive, I'd hate see what regular delivery is.

Very happy to have your services available.

Date of experience: March 5, 2016
Eugene J.
0 reviews
0 helpful votes
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Fast and easy!
March 6, 2016

Fast and easy!

Excellent customer service!

Date of experience: March 5, 2016
Steven C.
0 reviews
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To expensive
March 6, 2016

To expensive. I will not be using this service next year

Date of experience: March 5, 2016
IRENE R.
0 reviews
0 helpful votes
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Very easy to renew
March 5, 2016

Very easy to renew

Date of experience: March 5, 2016
Eddie B.
0 reviews
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Last year price was under $50
March 5, 2016

Last year price was under $50. Went up to $75. Why?

Date of experience: March 5, 2016
SHARON K.
0 reviews
0 helpful votes
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Thank youore would not use you again your fees are excessive and misleading

Date of experience: March 5, 2016
Phillip V.
0 reviews
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REALLY QUICK AND EASY!
March 5, 2016

REALLY QUICK AND EASY!

Date of experience: March 5, 2016
Marvin P.
0 reviews
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I wish it gave the total before asking for payment info. The fees aren't too high if your paying for express service. I would not use this service again.

Date of experience: March 5, 2016
Edward P.
1 review
0 helpful votes
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Convenient
March 5, 2016

Convenient

Date of experience: March 4, 2016
KAEDINE B.
0 reviews
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So far satisfied
March 4, 2016

So far satisfied

Date of experience: March 4, 2016
Shirley T.
0 reviews
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Too expensive
March 4, 2016

Too expensive. Can't use a credit card at the Auto Club.

Date of experience: March 4, 2016
Cesar F.
0 reviews
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Very good
March 4, 2016

Very good

Date of experience: March 4, 2016
Miguel M.
0 reviews
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Nice, quick, and easy
March 4, 2016

Nice, quick, and easy

Date of experience: March 4, 2016