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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Curtis P.
1 review
0 helpful votes
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Did not like the additional fees...
September 8, 2020

Did not like the additional fees...

Date of experience: September 8, 2020
Joshua M.
1 review
0 helpful votes
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Easy convenient
September 8, 2020

Easy convenient. No issues

Date of experience: September 8, 2020
Barry B.
1 review
0 helpful votes
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Good job
September 8, 2020

Good job

Date of experience: September 8, 2020
California
1 review
0 helpful votes
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I had to resubmit my pictures. Not sure if system is capable of receiving iPhone picture files. Could be problematic

Date of experience: September 8, 2020
ETAGS I. — eTags Rep
over a year old

Hi Angelo, sorry to hear that you had issues with uploading pictures of your documents from an iPhone. This should not cause an issue but we will have our web team take a look to make sure there is not a bug that needs fixing. Thanks for your feedback.

Ingrid R.
1 review
0 helpful votes
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Very efficient system but your print is small when trying to read by old folks like me. Enlarge important sections. Thank you.

Date of experience: September 8, 2020
Andrea L.
1 review
0 helpful votes
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Thank you It safe For this time of year and was fast thank you

Date of experience: September 8, 2020
California
1 review
0 helpful votes
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Quick delivery
September 9, 2020

Will definitely continue to order tags this way. Easy process and fast delivery. However I didn't see option for 2 year verses 1 year.

Date of experience: September 8, 2020
Adriana A.
1 review
0 helpful votes
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Thnx
September 8, 2020

Thnx

Date of experience: September 8, 2020
Gary W.
2 reviews
0 helpful votes
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Very easy
September 8, 2020

Very easy

Date of experience: September 7, 2020
Linda S.
1 review
0 helpful votes
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Good service
September 8, 2020

Good service

Date of experience: September 7, 2020
Michael H.
1 review
0 helpful votes
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Quick and easythank you
September 8, 2020

Quick and easythank you

Date of experience: September 7, 2020
SUE S.
2 reviews
0 helpful votes
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SO VERY VERY CONVENIENT ESPECIALLY AT THIS TIME OF HAVING TO MAKE AN APPOINTMENT & WAIT AT THE TAG AGENCY THANK YOU VERY MUCH=SUE SCOTT

Date of experience: September 7, 2020
Ruth G.
1 review
0 helpful votes
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So far so good
September 8, 2020

So far so good. I do hope site will give me option of a printed email receipt.

Date of experience: September 7, 2020
byron v.
1 review
0 helpful votes
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N/a
September 8, 2020

N/a

Date of experience: September 7, 2020
Donna B.
1 review
0 helpful votes
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Easy to request and pay for renewal tags
September 8, 2020

Easy to request and pay for renewal tags.

Date of experience: September 7, 2020
Kit K.
1 review
0 helpful votes
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I paid quit a bit extra to have the tags overnighted for my sons driving test. They did not arrive until the following day.

Date of experience: September 7, 2020
David W.
1 review
0 helpful votes
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Great!
September 8, 2020

Great!

Date of experience: September 7, 2020
Murray M.
1 review
0 helpful votes
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THANKS
September 8, 2020

THANKS. I LIKE THE NEW SERVICE, EVEN THOUGH IT'S A LITTLE PRICEY.

Date of experience: September 7, 2020
Susan J.
1 review
0 helpful votes
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I telephoned several days ago, yet no response
September 7, 2020

I telephoned several days ago, yet no response. I would like an address to mail your request of the rest of the information. I am not computer easy, so I can't put them on the e-tags. Please advise.

Thank you,
S. Jones

Date of experience: September 7, 2020
john c.
1 review
0 helpful votes
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Quick and easy
September 7, 2020

Quick and easy

Date of experience: September 7, 2020