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From the business
Welcome to EssayPro - where students trust our team of pro experts with years of experience and hundreds of satisfied customers. We offer a wide range of services, including help with essay writing, editing, proofreading, and more, capable of handling tasks of any complexity. During 2021, we finished 300,000 assignments. Every month, our experts crafted 25,000 new assignments, with a daily influx of 850 fresh tasks.
We understand the financial struggles of students, which is why we offer affordable and student-oriented prices. Our mission is to provide you with quality help with assignments that meet your academic needs.
Our platform is like a fortress, offering you complete security and anonymity for a worry-free experience. Our support team is on standby 24/7 to assist you, and we even back our service with a money-back guarantee. Trust us with your academic success - order now!
EssayPro Reviews Summary
The company demonstrates a generally positive reputation, with many customers praising the quality of work, timely delivery, and effective communication from writers. Clients frequently express satisfaction with the professionalism and responsiveness of their assigned writers, highlighting a commitment to meeting specific requirements and deadlines. However, some reviews indicate concerns regarding inconsistencies in performance, with instances of procrastination and issues related to citation accuracy noted. Overall, while the service is well-received for its reliability and support, there remains room for improvement in ensuring uniform quality across all writers.
This summary is generated by AI, based on text from customer reviews
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Dear Customer, thank you for your feedback. You are always welcome to request our help again.
Payment was a little shaky but it finally worked after some time.
Dear Customer, our sincere apologies for any inconveniences caused. We are doing our best to speed up the payment process. You are welcome to contact our 24/7 support team anytime if any assistance is needed!
I enjoyed my service and everything exceeded my expectations.
Dear Customer, thanks for sharing your experience! Your satisfaction is something we all work for.
My first time ordering. The bidding process was a little overwhelming at first, but I think I was able to figure it out. Not sure what kind of product to expect. Fingers crossed.
Kelly is very helpful, and the demand&supply of these services offered make this platform very reliable and the ability to chat with the bidding authors and choose is wonderful.
Dear Customer, we appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
My writer did not work in a timely manner and did not notify me that she would have taken so long to send me the essay. It could've been written better and it sounds too repetitive.
The paper was quality work well done and in a timely manner.
Dear Customer, thank you a lot for your feedback. We are looking forward to further cooperation.
I just placed the order i am hoping for quality work
Dear Customer, thank you for your review. We are always ready to lend you a helping hand.
Need help
With this site
It is hard to understand the way it works
First time using I Like the layout, but feels sketchy in some way.
Dear Nick, you don't have to worry about that point. We have been helping thousands of students worldwide throughout the years and most of them are fully satisfied with the quality of the service.
We believe you will be highly satisfied with the quality and get a chance to update the review once the papers are received!
Good experience, just nervous as this is my first time
Dear Customer, we believe you will be highly satisfied with the quality of the papers received! Thanks for your trust.
First time. Kind of stressful having writers bid. The writers seem honest. One said they couldn't write what I wanted and I appreciate that.
Dear Customer, thanks for sharing your experience! Our service is always willing to provide you with the best quality assistance.
I had to wait a few minutes for a writer to get back to me on my bid but, hey are human after all.
Writer missed the deadline and asked for an extension, even then he still did not manage to meet the extended deadline and I had to rush him. He did not even finish the citations. Followed up by telling me that he quoted me too low and that he did the work for half the pay and that I should tip him x2 for the compensation. I only had 1 hour to review and edit the work and there were so many mistakes, he included stuff that was irrelevant to what I asked for and the font, spacing etc were all wrong. Also, he didn't even do much of the work because majority was done up by me. Very disappointed and waste of money.
Dear Emily,
We appreciate your feedback, and we would like to sincerely apologize for your negative experience.
This type of experience is unacceptable on our part, and we will take the proper actions to make sure this does not happen again.
Our Customer Care Team is already making an internal investigation and will contact you ASAP to propose all possible ways for this conflict to be resolved.
In the case of really poor quality service provided, we are ready to compensate your spending.
We are very sorry that you're unsatisfied. Hope we can renew your faith in us!
If you have any questions that you need to be answered ASAP, please don’t hesitate to contact our customer service department at any time of the day as we work 24/7.
Ahhhhhhh i dont know this is scary and i feel like im being scammed but idc bc i hate writing essays
Dear Customer, you don't have to worry about that point. We have been helping thousands of students worldwide throughout the years and most of them are fully satisfied with the quality of the service received!
It was fairly decent, but it locked out whenever I tried to autofill my credit card details. Probably a good thing overall, but it was frustrating because it didn't tell you that it would lock it out, it just did.
Dear Elizabeth, thank you for sharing it with us! We work on improving our service every day and the payment process is always the hardest part in terms of implementation of changes. However, we do our best and your feedback will definitely help us to improve the quality of our work.
Good experience so far in terms of processing the order
The timing and price was great. Other writer sites were expensive and out of my budget. My only issue was that the essay wasn't really on topic with what I asked for. I wrote specific instructions but they weren't followed thoroughly.
Dear Jonathan, thank you for the feedback provided. You can always use our revision policy, it's free. Sorry for any inconveniences caused. We are glad that overall you are satisfied with our service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, thank you a lot for your feedback. We are looking forward to further cooperation.