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Eshakti

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,367
shipping
2,392
returns
206
quality
3,691
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I am Too Short for Time
October 4, 2021

The dress is very nice. Unfortunately I am working on a tight time frame for my daughters wedding and chosen to have alterations done locally.

Date of experience: October 4, 2021
Canada
1 review
0 helpful votes
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Amazing company
October 4, 2021

I'm so impressed with every aspect of eShakti. I love the no waste policy and the quality of the clothing is great!

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Lovely dress
October 4, 2021

I was pleasantly pleased by the service and the fit of the dress.

Date of experience: October 4, 2021
South Carolina
1 review
0 helpful votes
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Five star
November 3, 2021

I could not go back to where I was looking after I put one item in the cart I had to go back to the beginning. I love your masks though

Date of experience: October 4, 2021
South Africa
1 review
0 helpful votes
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Wwiting
October 4, 2021

Items sent to an intermediate person. For thus reason they have not reached me yet.

Date of experience: October 4, 2021
GB
1 review
0 helpful votes
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Perfect website easy to use and the best is customising options. Just love the quality and how beautifully they made for my size, perfect fit and feel.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Great experience
October 4, 2021

Really enjoyed the experience of being able to modify the dress as needed and track it during shipping.

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
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Well made
October 4, 2021

The dress is good quality. Unfortunately, I ordered a size that is too small. I ordered a standard size instead of requesting a custom fit. The top fits perfectly, but the bottom half is way too tight for my pear-shaped body. My fault! I haven't given up. I recently ordered a different eShakti dress, custom fit, and I'm hoping that I'll be able to wear that one. Sadly this one will join the other clothes in the back of my closet - the ones that are waiting for me to lose 30 pounds.

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
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Poor fit
November 3, 2021

Ordered the item. It is too big. Attempted to contact customer service 2 times. No response.

Date of experience: October 3, 2021
Washington
1 review
0 helpful votes
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I love the customization!
October 3, 2021

Super easy process!
And it is so very nice to have clothing that fits well!

Date of experience: October 3, 2021
Connecticut
1 review
0 helpful votes
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EShakti September
October 3, 2021

Love it and easy to use. For a body that can't shop off the rack, I love it

Date of experience: October 3, 2021
Tennessee
1 review
0 helpful votes
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Beautiful Dress
October 3, 2021

This was the absolutely the best site to order from and all changes were made perfectly. I love it!

Date of experience: October 3, 2021
Washington
1 review
0 helpful votes
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I love EShakti
October 3, 2021

Everything I've bought from them has been fantastic. The fabric is beautiful and the construction is just perfect. You won't find anything better.

Date of experience: October 3, 2021
Oregon
1 review
0 helpful votes
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Complete Fall Wardrobe
October 3, 2021

As always, the flexibility of being able to customize my choices and a good website user interface made filling my Fall wardrobe gaps easy.

Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Perfect choice!
October 2, 2021
Updated review

Love these dresses, now I can't decide what to wear to my daughters wedding! All are perfect.

Date of experience: October 2, 2021

Love these dresses
September 19, 2021
Previous review

Love these dresses

Date of experience: September 18, 2021
North Carolina
1 review
0 helpful votes
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Just beautiful.
October 2, 2021

Very nice and look forward seeing need for a wedding.

Date of experience: October 2, 2021
Arizona
1 review
0 helpful votes
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A dress that is unique and fits!
October 2, 2021

Good! I wondered if I could get a coupon code but that's ok!

Date of experience: October 2, 2021
GB
1 review
0 helpful votes
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Happy
October 2, 2021

Can't find fault with any aspect of my experience.

Date of experience: October 2, 2021
North Carolina
1 review
0 helpful votes
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Unique
October 2, 2021

I like the concept. Choosing a style and print and being able to tweak it.
Now that I have ordered first time and received my order- I better understand how it works.
The marketing and communications and in-depth instructions are awesome.
I will be ordering again

Date of experience: October 2, 2021
Florida
1 review
0 helpful votes
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1st Timer Is Hooked
October 2, 2021

Site navigation hangs up on mobile device. After adding to cart, no option to "continue shopping" except going back to original browser window. Eshakti app didn't work either so I uninstalled it.

Date of experience: October 2, 2021