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Eshakti

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,367
shipping
2,392
returns
206
quality
3,691
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

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Texas
3 reviews
0 helpful votes
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Ordered Fron Eshakti
December 15, 2021

Great experience! Was kind of concerned as not all products as as represented. These dresses are great quality and the order arrived in a reasonable amount of time.

Date of experience: December 15, 2021
District of Columbia
1 review
0 helpful votes
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Awesome experience
December 15, 2021

Great item and excellent customer service. I am very pleased and already ordered another dress.

Date of experience: December 15, 2021
Pennsylvania
1 review
0 helpful votes
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Beautiful dress
December 15, 2021

Ordered it pretty standard, in the notes I requested the arms be a bit bigger because I have thicker than normal arms, not sure if the notes were followed but the sleeves are fairly skin tight. I do love that the dress includes loops to go around bra straps to keep them hidden, they were a lovely surprise.

Date of experience: December 15, 2021
Maryland
2 reviews
0 helpful votes
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Dark Navy Beauty
December 15, 2021
Updated review

Missed the sale ending, no warning. Now buying the dress for 20 dollars more. And then Black Friday and Cyber Monday flowed and the dress went down to $30 less than the $80 something I paid. :(

Date of experience: December 15, 2021

Missed the sale ending, no warning
November 23, 2021
Previous review

Missed the sale ending, no warning. Now buying dresses for 20 dollars more.

Date of experience: November 22, 2021
Australia
1 review
0 helpful votes
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Amazing experience
December 14, 2021

The dresses fit perfectly! The overall experience to order is really seamless and easy

Date of experience: December 14, 2021
Washington
1 review
0 helpful votes
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Everything is perfect
December 14, 2021

Never had a bad experience with this company. Love the pockets

Date of experience: December 14, 2021
Indiana
1 review
0 helpful votes
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Gorgeous!
December 14, 2021

All of my buying experiences with eShakti have been good. The quality of the products is good and the pricing is always decent. I bought this green dress because I had a great coupon! EShakti is always generous with their coupons and discounts.

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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Great experience
December 14, 2021
Updated review

My dresses didn't fit, but that's more my fault than anyone else's. Returning them was very easy and I got my money back in a reasonable amount of time, which is something I was worried about.

Date of experience: December 14, 2021

I spent $200, I should get free shipping!
November 2, 2021
Previous review

I spent $200, I should get free shipping!

Date of experience: November 2, 2021
Canada
1 review
0 helpful votes
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Love this!
December 14, 2021

As a tall & plus size woman, I have a hard time finding clothing that is big enough, and long enough. The option to customize made me a dress that I love! I'll definitely be ordering again in the future

Date of experience: December 13, 2021
Colorado
1 review
0 helpful votes
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Fits great
December 14, 2021

Super cute. Looks great on. Comfortable. Can wear day into night

Date of experience: December 13, 2021
DO
1 review
0 helpful votes
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Hermoso
December 14, 2021

Buena confección, buena calidad de telas, todo me ha quedado perfecto!

Date of experience: December 13, 2021
Texas
1 review
0 helpful votes
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Double thumbs-up!
December 14, 2021

Be sure to state any special needs explicitly - they've got you!

Date of experience: December 13, 2021
South Carolina
1 review
0 helpful votes
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Love this dress!
December 13, 2021

I love this dress! It fits me perfectly, the only thing I didn't think about is the looseness of the arms. A great purchase for sure. Everything came on time, the material is good quality and I have not had any issues with anything.

Date of experience: December 13, 2021
Pennsylvania
1 review
0 helpful votes
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My wife likes it!
December 13, 2021

I bought this for my wife. She entered the fit info and is happy with the resulting dress.

Date of experience: December 13, 2021
Colorado
1 review
0 helpful votes
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Somewhat Inconsistent
January 12, 2022

I've ordered several dresses from E-Shakti in the past 2-3 years. My measurements have changed during this time (COVID weight gain, lol). The dresses I ordered 2 years ago fit well at the time (not so much now, alas). In Nov 2021 I updated my measurements and ordeded two dresses - the same dress in 2 colors. One of them is wearable as-is, but is a bit oversized. The other one is way too big. I had to get the two dresses profesionally altered. Even still, the cut and design of the dresses made it impossible to fix certain issues.

Date of experience: December 13, 2021
Illinois
2 reviews
0 helpful votes
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Best place to shop for professinoal clothese
December 13, 2021
Updated review

Easy ordering, fast shipping, good quality, different variety. I would like to see more indian wear as well.

Date of experience: December 13, 2021

It was easy, I hope my dresses would be awesome
November 17, 2021
Previous review

It was easy, I hope my dresses would be awesome

Date of experience: November 17, 2021
Texas
1 review
0 helpful votes
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Thanks
December 13, 2021

I've been very happy with the fit and quality of these clothes

Date of experience: December 13, 2021
Maryland
2 reviews
0 helpful votes
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Will not come back
January 12, 2022
Updated review

Took longer than advertised and quality is mediocre.

Date of experience: December 13, 2021

Shipping fee is high
November 21, 2021
Previous review

Shipping fee is high

Date of experience: November 21, 2021
Georgia
1 review
0 helpful votes
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So pleased with my purchase. I gambled and bought 3 dresses and they were all stunningly beautiful. Came faster than I expected, great packaging, and with separate liner for two of the dresses which were a special extra I didn't expect. Well made, and as described. Loved the customization to make it fit me. Will be back for more. Very affordable given the materials and construction.

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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Great plaid dress
December 13, 2021

I love getting dresses from eShakti! The customization is great. This plaid pattern is great for fall and winter. The neckline gives it a vintage shape.

Date of experience: December 13, 2021