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Eshakti

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,367
shipping
2,392
returns
206
quality
3,691
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

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New Jersey
1 review
0 helpful votes
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Happy Customer
March 29, 2022

I Bought a lovely dress with an original design at eShakti. It fits me beautifully, I am happy how it enhances my figure. Other than the size, eShakti offers a choice of custom styling such as neckline, sleeve type and length, to assure that the dress perfectly fitts the buyer's figure. The item arrived very well packe and on time. Thank you eShakti.

Date of experience: March 29, 2022
Florida
1 review
0 helpful votes
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Don't Hesitate
March 29, 2022

This was my first purchase, and I was skeptical that the items may not look like what I was ordering, but I couldn't be more pleased with the quality, shipping time and follow up. I will be ordering again.

Date of experience: March 29, 2022
Canada
1 review
1 helpful vote
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Asymmetric neck knit tunic
March 29, 2022

Payment and delivery was great.
While I find the site a bit confusing to navigate, it is actually rather fun to change necklines, hemlines, etc to see how things will look.
I still haven't figured out how to change the fabric options though which is really irritating.
Nevertheless, I would definitely use eShakti again. It is great especially if you already have a very good sense of how certain styles generally look on you.

Date of experience: March 29, 2022
Virginia
1 review
0 helpful votes
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As always an excellent product. V
March 29, 2022

Great details. Website easy to navigate. Measuring instructions excellent.

Date of experience: March 29, 2022
Pennsylvania
1 review
0 helpful votes
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Well made
April 28, 2022

The dress fits perfectly, is well made, and was on time. Unfortunately, I don't think I picked the right dress to be flattering for my body type.

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
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N/A
March 29, 2022

N/A. Great Experience I will order again. I am a repeat customer

Date of experience: March 29, 2022
Georgia
1 review
0 helpful votes
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Love being able to customize.
March 29, 2022

I love being able to see the changes, but it only worked the first time I tried it and it didn't work the rest of the time. But I do like being able to pick my fabric and the style that I like.

Date of experience: March 29, 2022
Australia
1 review
0 helpful votes
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Impressive
March 29, 2022

Very good service wand the dresses have been made perfectly. Easy ordering and great value.

Date of experience: March 29, 2022
Alabama
1 review
0 helpful votes
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More than satisfiec
March 29, 2022

Absolutely delighted - fits perfectly and beautifully made

Date of experience: March 28, 2022
Pennsylvania
1 review
0 helpful votes
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Fab new jumpsuit
March 29, 2022

Love the fabric and flow of this jumpsuit and look forward to wearing it at a summer wedding

Date of experience: March 28, 2022
Nebraska
1 review
0 helpful votes
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Great experience
March 28, 2022

I did not have any problems, and the dress came faster than I expected it to.

Date of experience: March 28, 2022
Tennessee
2 reviews
0 helpful votes
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Easy to use website!
March 28, 2022

The ordering process was easy and straightforward as long as you read and pay attention. The only difficult thing was deciding which dress and what features to choose (long sleeve, no sleeve, hem length, etc.) and it was only difficult because there were so many good options to choose from! The dress I ultimately opted for was delivered promptly and I was not disappointed.

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
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It fits!
March 28, 2022

My entire experience, from browsing the website to trying on my new dress, was excellent.

Date of experience: March 28, 2022
Virginia
1 review
0 helpful votes
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Special Occasion Dress Choice
March 28, 2022

First time ordering from eShakti but plan to order again.

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Good
March 28, 2022

Nice selection of dresses and easy to shop. Received dress on time for my daughters wedding. Fit perfect

Date of experience: March 28, 2022
Washington
1 review
0 helpful votes
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The filtering and search makes it difficult to find clothes. There are a lot of great options, but it's difficult to find what you really want because there aren't good filtering options available and the search doesn't return very reliable results.

Date of experience: March 28, 2022

I absolutely love the option to customise fabric it's...
February 27, 2022
Previous review

I absolutely love the option to customise fabric it's exactly what I want from eshakti - but the interface to do so is very difficult to navigate. I'd like for this feature to be more integrated rather than a separate area on the website. I'd like to be browsing clothes and see a garment I like and then have the option to change the fabric in the same way I can change the neckline, sleeves, etc. Currently it's very difficult to find the style of dress or type of fabric I want in the customization area because there's no way to filter.

Date of experience: January 28, 2022
Colorado
2 reviews
0 helpful votes
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Quality
March 28, 2022

I like the fabric and embroidery.
I received the dress sooner than I expected,
The product quality was great.

Date of experience: March 28, 2022
Australia
1 review
0 helpful votes
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Very happy
March 28, 2022

Fast, personalized and great value for money. Thanks for the prompt delivery and top quality packaging too.

Date of experience: March 28, 2022
Florida
1 review
0 helpful votes
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My wedding dress
March 28, 2022

I absolutely love this dress. It is true to size and true to product! Shipping was fast and perfect

Date of experience: March 27, 2022
Florida
1 review
0 helpful votes
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My custom made clothes
March 27, 2022

Very easy to order; and I love the fact that I could customize each item to my liking.

Date of experience: March 27, 2022