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Eshakti

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,367
shipping
2,392
returns
206
quality
3,691
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

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Texas
1 review
0 helpful votes
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Perfectly fitted, fast delivery
April 8, 2022

I'm very happy with the dress I ordered. I entered all my measurements and the dress fits perfectly. It arrived in less than 2 weeks. Good quality, beautiful dress, fast delivery. Very happy with this purchase!

Date of experience: April 8, 2022
Connecticut
1 review
0 helpful votes
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Great shopping experience
April 8, 2022

I'm a repeat customer and always love the range of styles and sizes and easy customization—literally something for everyone!

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Amazed by the fit!
April 8, 2022

Some of the best shopping that I have ever had. I will be shopping again.

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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Perfect fit!
April 8, 2022

I'm so glad eShakti exists. As a plus sized woman it's lovely to have options for fashion, and in so many customizable ways! I will be a repeat customer many times over!

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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I'm in love!
April 7, 2022

Love that I can customize! This was my first order and I'm hooked! I made it my way and the quality was amazing!

Date of experience: April 7, 2022
Vermont
1 review
0 helpful votes
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Good experience overall
April 7, 2022

I really liked being able to customize my dresses and get the right fit. I'm very happy with the quality of the clothes.

Date of experience: April 7, 2022
New York
1 review
0 helpful votes
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Excellent customer service. When i typed in an incorrect measurement, they picked up on it and contacted me to confirm the size

Date of experience: April 7, 2022
Michigan
1 review
0 helpful votes
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Easy to do
April 7, 2022

It was easy to order and to have my dress made to measure. I am pleased with the result!

Date of experience: April 7, 2022
Mississippi
2 reviews
0 helpful votes
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Fun Polka Dot Dress
April 7, 2022

I love shopping with Eshakti. I love the fact that you can get clothes that actually fit you.

Date of experience: April 7, 2022
Illinois
1 review
0 helpful votes
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Need to return
April 7, 2022

Shopping was fine. I ordered from you guys a few years ago and had a good experience. This time it wasn't so great. Not because of you. Two of the dresses I ordered, I need to return. If I can't return them, can I get store credit? It isn't something that can be fixed. My torso is short and so am I and the way the dresses drape and feel is just not right. I would constantly be tugging and rearranging.

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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The perfect fit
April 7, 2022

The option of customization is great, the time it takes to receive the finished product is minimal and the cost is reasonable. Shopping with eShakti is a wonderful experience.

Date of experience: April 6, 2022
Oklahoma
1 review
0 helpful votes
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Easy and accurate
April 7, 2022

Ordering the dress was easy and it fit great with only minor alterations

Date of experience: April 6, 2022
Wisconsin
1 review
1 helpful vote
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Perfect fit!
April 6, 2022

I have a plus size figure that makes it very hard to find clothes that fit so I had reservations ordering this dress online. I have never been so happy to be wrong in my life! The eshakti team that made me this dress absolutely blew me away! The dress fits perfectly, and it came in the mail in just a couple weeks! If anyone is in need of some great looking and fitting clothes I would definitely recommend eshakti!

Date of experience: April 6, 2022
Georgia
1 review
0 helpful votes
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So many choices! I love it, and I don't really enjoy shopping.

Date of experience: April 6, 2022
India
1 review
0 helpful votes
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Excellent service
April 6, 2022

Very impressed with the service, attention to detail and the product.

Date of experience: April 6, 2022
Minnesota
1 review
0 helpful votes
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Party Dress
April 6, 2022

Beautiful dress for a great price. I will order again from this site.

Date of experience: April 6, 2022
KR
1 review
0 helpful votes
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Gift Card Purchased
April 6, 2022

It was a very convenient and painless process to get my friend this gift card for her birthday. I appreciate that you can choose the amount of money and customize it easily. She loved it. Would be even cuter if they had a digital "birthday" gift card as an option, instead of just the regular gift card.

Date of experience: April 5, 2022
Australia
1 review
0 helpful votes
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Perfect fit
April 6, 2022

I am excited to see the results of the customisation. This is a great idea, as I am taller than average.

Date of experience: April 5, 2022
Wisconsin
1 review
0 helpful votes
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Love the idea that I can switch the length and sleeves.

Date of experience: April 5, 2022
Nevada
1 review
0 helpful votes
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Floral Embroidery Dress
April 6, 2022

Beautiful clothing, perfect fit, I sent the measurements and they made it exactly to those measurements… the fabric is beautiful

Date of experience: April 5, 2022