Escrow.comReviews 2,224

My aunt sold my deceased uncles car. It was at the request of the buyer that we use escrow.com. Sadly, escrow.com does very little to listen to the seller or assist. The buyer of the car received the car on Monday 05/13/2019. At that point they are supposed to go into the account and mark the bought item as received. They did not do this. I called escrow.com and reported this and they said they will send an email to the buyer. I said I sent you a video of the guy driving off in the car. I gave you the order number and transporters phone number to confirm delivery. I was told that they will give the buyer more time to respond, while my aunt sits with no funds for a car they received. The buyer is to go in and show received the day they receive it. Then a two day inspection process starts. But none of this starts until they show received. I said well he should confirm receipt as of Monday 05/13/2019. I was told no the two day inspection period does not start until they confirm. I said so they could technically drive around in the car for a month and then confirm receipt and we have no money for the sale. I was told that often sellers say that the buyer got something and they did not receive it at all. I said well I have given you everything you need to confirm receipt. This company helps no one.

I recently used Escrow Dot Com, because the seller insisted on using them. When the transaction closed, Escrow Dot Com sent the Title to my car, which was signed by the seller to my OLD ADDRESS, to someone I don't know who, with NO SIGNATURE REQUIRED! A stranger has possession of the title to my car, and can now put it in their name. I asked for them to retrieve the lost document, and they have refused to help me. I asked the seller to get a lost title and send it to me, he is charging me $200.00 for his help.
I would never use Escrow Dot Com, EVER AGAIN! Be careful, it can happen to you!

An absolute nightmare. Mine was a simple collector car transaction and should have required one week at the very most to complete. Escrow.com has had my money for a month now and I've had the vehicle for three weeks! The seller is threatening to report the vehicle "missing" and send the sheriffs to my house, impound the vehicle and arrest me! And this was a man that prior to dealing with escrow.com was very easy to work with. No end in sight after too many phone calls and emails to recall and I'm at a loss as to what to do next

Can you say worst experience ever? After an account was set up and Funded the company let us know that they are unable to do this type of transaction (property renovation). They should have let us know from day 1 versus sending multiple emails to fund the transaction. The situation only got worse. I was told my funds would be refunded multiple times, but it would take 2 weeks. A wire transfer within the US does not take 2 weeks, let alone 3 weeks plus. I asked for verification as to where the funds were sent and the response "we sent them back to where they came from ". After further discussions, I was told to check with my bank... how can my bank help me when they did not initiate the incoming wire transfer? I asked for verification as to where the funds were sent (routing number, account number, and date of transfer). Of course I DID NOT receive this information, but rather an email that the a wire transfer was sent out. Funny thing is, the date of sending the wire transfer out this time was a different date than they told me on the first call. Yes, I am still waiting on my funds. Are they sitting on my funds collecting interest?
This business is highly unethical. It cost me a substantial amount of time, money, and frustration.

Jo (Jill) was quite helpful! A college English instructor, l was impressed with her skill with the King's Englishas it was obvious English wasn't her first language.

I complimented her on her handling of English, telling her my profession, and then that she spoke English better than the great majority of Americans.

She, however, didn't respond to my praise; rather, she was all businessand quite adept in this capacityand l'm sure my opinion vis-a-vis Jo's skill in helping me in my first Escrow.com transaction is your primaryand probably onlyconcern in surveying me.