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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I like the pink lovely color for my daughter's dress.
I can not imagine that why is so many bad reviews about ericdress.com here, because my dress is near to perfect. Just let the picture tell you!
Well i ordered on 14. 8. 2014 payment was submitted succesfully. It says on the website under my orders it was delivered but i did not get anything yet. They also gave me a Tracking number for the Items. Only, when i click on it nothing happens... not working! Lets see if this still comes...
I was very disappointed with my order of 4 pair of shoes I was sent the wrong size, not the same as the description and shoes looked like they were second hand not even glued properly that it's so on idol and can't be worn. I've sent them so many emails and when they finally got back to me they expect me to pay for postage. However it's their manufacturing mistakes not mine. Very frustrated I've paid over $300 for shoes I can't even wear.
My dear friend:
I'm so sorry to reply to you late. I'm so sorry you aren't satisfied with our service.And we accept returns and you can read the returns and refund's policies via the website:
http://www.ericdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1.
And could you offer me your order number so that I can communicate with my workmates for your problems.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:[email protected] or [email protected].
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress
The dress is very beautiful! Fitted perfectly and good quality material.
I received this dress and am extremely happy with it.The appliques are perfect and firm.And the size and length is perfect. I love it and can't wait for the party!
This is a scam! Seriously, the items they show are nothing similar at what you will get. The quality es the worst and the fabrics look and feel really cheap. You will get very disapoint when you get your garments. I bought two coats and both of them are are a mess. Wont use them ever. Wont buy from this site ever again. DO NOT BUY FROM ERICKDRESS!
Hi Andrea,,
This is ericdress service on sitejabber. I have received your message. I'm so sorry for the problems you have met. Can you please give me your order number so that i can get to know the details of your order. You can also write me here: [email protected]
Looking forward to hear from you.
Regards,
Ericdress service.
Lovely dress. Well made. Really happy with purchase. Shipping took under a week to North America. Amazing.
Sexy high heel shoes, recived form my husband in low, really loving so much, thanks for my husband and as same as the seller.
Dress is amazing, I was the queen of the evening, it is very air and at the same time very sexy! Thank you.
Very beautifull dress amazing look.The dress is way shinier than I thought it would be. It's still pretty.
I am so excited when I received the package at work, I can't wait to open the package, then I saw the beautiful dress, amazing, and all the colleagues say that this is a valuable shopping. I 'm very satisfied with my dress, both price and quality.If you like the dresses on ericdress, don't hesitate! Just buy it! Thank you for ericdress, I will come again!
The Dress is so so beautiful! The was that it has been made, is my goodness! So amazing, Big thanks to the person who made it
This is my first time to purchase on your site, great dress and the same as the pic showns. Thanks a lot.
Beautiful Dress. The bead work was fine. Like many others I was hesitant about ordering online. THe guide on how to measure was very helpful. I am going to wear my barefoot on the beach so I made the measurement from my neck 2" less and it worked great. WHen I measured the bust area and now have received it I have to get it altered because its too big. So, I would give that some thought, but you can always get it lessened, more it harder, it fits beautifully and the cellulite bumps don't show, which I thought I would need Spanks. SO, great dress, I am really looking forward to wearing this on the Beach in Hawaii in less than 2 weeks!
I received my dress today. It looks lovely. Excellent quality.
This dress hightlight my body shape perfectly, I like the design of this dress, it is very great, I think the ericdress is a professional team.
I normally wear a women's small but thought I better go with a medium just to be safe. It fits like an XS. Both tops and one dress all were too small. Now it is a nightmare trying to return them. I should have read the reviews!
My dear friend:
I'm so sorry to reply to you late. I'm so sorry you aren't satisfied with our service.And we accept returns and you can read the returns and refund's policies via the website:
http://www.ericdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1.
And could you offer me your order number so that I can communicate with my workmates for your problems.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:[email protected] or [email protected].
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress
I ordered this dress and i was scared of how it may turn out. But, it is awesome! Fits well! Its thick and really great quality for being so cheap! My wedding is in five days and I have an awesome dress!
Received my order to Canada just 15 days after ordering. Excellent shipping time. I cant believe something can be made so well in such a short amount of time. The dress is beautifully made. I ordered the dress custom to my measurements, length and waist are perfect, I will just need to have the bust taken in a little. Overall, a great purchase, Im very happy with the dress and cant wait to wear it! I have already, and will continue to recommend ericdress.com to friends.
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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Dear friend:
I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here: [email protected] or [email protected].
On behalf of ericdress, I apologize for not meeting your demand. Hopefully ericdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Ericdress