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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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What a beautiful dress for my flower girls! I ordered 2 in ivory with the clover green sash. The dresses are fully lined with a hidden zipper. The sash is sewn on the dress around the waist but they also sent a second one which you can use to make the bow in the picture. The dress came heavier than I expected it to be but it looks so light and summery! They have to be shortened of course but I can do that myself. I am very very pleased with the quality and the service and I will recommend this site to all my friends and family.
My hoodie is adorable. Love the buttons. Only problem is, it doesn't look like it does on this cute tiny little model. It looks long and it is not. It is short.
L have received all my goods and l am so much happy that the goods came in time. Lf l have to rate you, l will give you excellent. It's nice doing business with you.
Thank you and have a good day.
I've got my top and that is the best top I have ever owned, fits well, washes well. Value for money also.
My dress is as beautiful as advertised, it's excellent quality. I ordered it in Ivory and used the custom measurement option. I followed religiously all the rules given on ericdress for measuring myself.
Fantastic dresses, I was a little worried buying online but I love my bridesmaid dresses and now we have added a 5th maid I am about to buy her dress fingers crossed it arrives in time to :D
Thank you for great product looking forward for my next product
Recently i ordered a product online and unfortunately did not go well... im trying to get my money back and they won't refund, i have bein switching emails back and forth and can't seem to understand why is it so hard to get a refund... very dissappointed... if any one can help me or suggestions please send me email. At: *******@yahoo.com
Oh! What a beautiful gown! It took my breath away. It was made so well. I wish I could tell the manufacturer how pleased I am. The dress fit perfect. I only need to get it shortened. I'm very, very happy with it!
The dress is of high quality and very beautiful. I would recommend to order at least one waist size larger because it comes out very small. I assume this is because the material has multiple/thick layers taking up lots of space and room to breathe. It is slightly too small for me but I can still wear it.
I was very pleased with my order. My dress was shipped promptly and received in great condition. I have no complaints.
I received my order and I am very happy with it :) So thanks again, keep up the good work, I will recommend you.
Thank you for my Tall Outdoor shoes, they are absolutely beautiful shoes, so very comfortable, and look fantastic, it took 6 days from ordering to delivery. Your service is excellent once again - thank you.
FAST SHIPPING! Great service! I received my dress in just 2 days! Perfect dress for my birthday! I love it, got great compliments from my family and friends, I told them its from tbdress, they will surely visit this site and order their dresses here!
I love the green gradient with embroidered flowers at the shoulder, it is so pretty! The back of the cardigan is ruched and shorter which gives it a low-high effect.
The colour and the fit of the dress was as shown in it's description. I was very pleased with how it looked, and the length.
I received order#******* today. It was ordered on 11/16/14. I PAID for three scarves and received only one. Needless to say, I am upset.
Dear Kynch,
Thanks for your review.
We have checked your order and your items have been dispatched. LN570787985CN and LN572012228CN are the tracking numbers. Please be patient and we believe that you will get your order within these days. Any other questions, please feel free to email us at: [email protected] or [email protected].
Have a nice day!
Ericdress Team
I really love my coat, excellent price, and you get a good quality for it. The look is exactly as the picture and it fits beautifully. I do wish the belt would be attached to the coat. But this is not a deal breaker at all. The shipping and processing was fast.
Un peu decu de ma commande car bcp trop petite maldré la bonne taille, du coup je m en sert comme tee shirt, et pas de frais supplementaire!
My boots fit just perfectly and I don't want to take them off. So happy to see such a well made product. Keep up the good work it's a credit to all involved. Thanks. Write your review to help others learn about this online business
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at [email protected] or [email protected]. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at [email protected], I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:[email protected] for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at [email protected] or [email protected]. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team