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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Iraq
2 reviews
2 helpful votes
Follow Irma A.
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What a beautiful dress for my flower girls! I ordered 2 in ivory with the clover green sash. The dresses are fully lined with a hidden zipper. The sash is sewn on the dress around the waist but they also sent a second one which you can use to make the bow in the picture. The dress came heavier than I expected it to be but it looks so light and summery! They have to be shortened of course but I can do that myself. I am very very pleased with the quality and the service and I will recommend this site to all my friends and family.

Date of experience: December 9, 2014
Hong Kong
2 reviews
3 helpful votes
Follow Zoe A.
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My hoodie is adorable
December 9, 2014

My hoodie is adorable. Love the buttons. Only problem is, it doesn't look like it does on this cute tiny little model. It looks long and it is not. It is short.

Date of experience: December 8, 2014
California
2 reviews
3 helpful votes
Follow Isabel W.
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L have received all my goods and l am so much happy that the goods came in time. Lf l have to rate you, l will give you excellent. It's nice doing business with you.
Thank you and have a good day.

Date of experience: December 8, 2014
Hong Kong
2 reviews
4 helpful votes
Follow Liz F.
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I've got my top and that is the best top I have ever owned, fits well, washes well. Value for money also.

Date of experience: December 8, 2014
Iraq
2 reviews
2 helpful votes
Follow Hannah S.
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My dress is as beautiful as advertised, it's excellent quality. I ordered it in Ivory and used the custom measurement option. I followed religiously all the rules given on ericdress for measuring myself.

Date of experience: December 8, 2014
KR
2 reviews
3 helpful votes
Follow Michelle H.
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Fantastic dresses, I was a little worried buying online but I love my bridesmaid dresses and now we have added a 5th maid I am about to buy her dress fingers crossed it arrives in time to :D

Date of experience: December 8, 2014
KR
1 review
1 helpful vote
Follow Agnes D.
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Thank you for great product looking forward for my next product

Date of experience: December 8, 2014
California
1 review
0 helpful votes
Follow Omar B.
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Recently i ordered a product online and unfortunately did not go well... im trying to get my money back and they won't refund, i have bein switching emails back and forth and can't seem to understand why is it so hard to get a refund... very dissappointed... if any one can help me or suggestions please send me email. At: *******@yahoo.com

Date of experience: December 8, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

KR
2 reviews
2 helpful votes
Follow Debby C.
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Oh!
December 8, 2014

Oh! What a beautiful gown! It took my breath away. It was made so well. I wish I could tell the manufacturer how pleased I am. The dress fit perfect. I only need to get it shortened. I'm very, very happy with it!

Date of experience: December 8, 2014
KR
1 review
1 helpful vote
Follow Letitia S.
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The dress is of high quality and very beautiful. I would recommend to order at least one waist size larger because it comes out very small. I assume this is because the material has multiple/thick layers taking up lots of space and room to breathe. It is slightly too small for me but I can still wear it.

Date of experience: December 8, 2014
Hong Kong
2 reviews
2 helpful votes
Follow Monica H.
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I was very pleased with my order. My dress was shipped promptly and received in great condition. I have no complaints.

Date of experience: December 8, 2014
Hong Kong
2 reviews
4 helpful votes
Follow Cynthia R.
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I received my order and I am very happy with it :) So thanks again, keep up the good work, I will recommend you.

Date of experience: December 8, 2014
Thailand
2 reviews
2 helpful votes
Follow Elvira N.
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Thank you for my Tall Outdoor shoes, they are absolutely beautiful shoes, so very comfortable, and look fantastic, it took 6 days from ordering to delivery. Your service is excellent once again - thank you.

Date of experience: December 8, 2014
Canada
2 reviews
3 helpful votes
Follow Viola A.
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FAST SHIPPING!
December 8, 2014

FAST SHIPPING! Great service! I received my dress in just 2 days! Perfect dress for my birthday! I love it, got great compliments from my family and friends, I told them its from tbdress, they will surely visit this site and order their dresses here!

Date of experience: December 7, 2014
Hong Kong
2 reviews
3 helpful votes
Follow Annabelle N.
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I love the green gradient with embroidered flowers at the shoulder, it is so pretty! The back of the cardigan is ruched and shorter which gives it a low-high effect.

Date of experience: December 7, 2014
Hong Kong
1 review
1 helpful vote
Follow Enid H.
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The colour and the fit of the dress was as shown in it's description. I was very pleased with how it looked, and the length.

Date of experience: December 7, 2014
Michigan
1 review
0 helpful votes
Follow Knych K.
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I received order#******* today. It was ordered on 11/16/14. I PAID for three scarves and received only one. Needless to say, I am upset.

Date of experience: December 5, 2014
ericdress e. EricDress Rep
over a year old

Dear Kynch,
Thanks for your review.
We have checked your order and your items have been dispatched. LN570787985CN and LN572012228CN are the tracking numbers. Please be patient and we believe that you will get your order within these days. Any other questions, please feel free to email us at: [email protected] or [email protected].
Have a nice day!

Ericdress Team

KR
2 reviews
2 helpful votes
Follow Hedda D.
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I really love my coat, excellent price, and you get a good quality for it. The look is exactly as the picture and it fits beautifully. I do wish the belt would be attached to the coat. But this is not a deal breaker at all. The shipping and processing was fast.

Date of experience: December 5, 2014
KR
1 review
0 helpful votes
Follow Ella M.
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Un peu decu de ma commande car bcp trop petite maldré la bonne taille, du coup je m en sert comme tee shirt, et pas de frais supplementaire!

Date of experience: December 5, 2014
KR
2 reviews
4 helpful votes
Follow Alberta O.
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My boots fit just perfectly and I don't want to take them off. So happy to see such a well made product. Keep up the good work it's a credit to all involved. Thanks. Write your review to help others learn about this online business

Date of experience: December 5, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom