Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of EricDress

EricDress

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EricDress?
grey stargrey stargrey stargrey stargrey star

EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Kenya
1 review
1 helpful vote
Follow winy n.
Unfollow winy n.
Share Review
Report Review

Amazing experience and I love my dress! The price was right and it was shipped out fast. They did need to verify my bank info since I was shipping to a different address and they called me with in minutes of my order being placed. They had it all taken care of quickly instead of making me wait days thinking my dress was on its way. I've had that experience before and was not happy at all. I am very happy with this company!

Date of experience: January 6, 2015
Kenya
1 review
1 helpful vote
Follow gracy a.
Unfollow gracy a.
Share Review
Report Review

I ordered a dress from this company and the service was excellent. The staff were amazing and went out of their way to accommodate my needs. When the dress arrived it was a perfect fit and my daughter looked unbelievable. The dress was a LA Femme, it was stunning! I would recommend this company to anyone who is looking for quality, along with an outstanding service. Let's just say you get what you pay for. Thank you to all who helped with my order.

Date of experience: January 6, 2015
Switzerland
2 reviews
4 helpful votes
Follow Cecilia W.
Unfollow Cecilia W.
Share Review
Report Review

Excellent service, fit perfect, just needed to shorten it. Can't wait to wear it Just the extra import tax of £24.00 was a shock.

Date of experience: January 6, 2015
NL
2 reviews
6 helpful votes
Follow Ophelia M.
Unfollow Ophelia M.
Share Review
Report Review

I bought this dress for a Charity Ball, was a little hesitant at first but it's a beautiful gown and an almost perfect fit, needs taken up a little and that's a relatively simple job. I've not worn it yet, I'm so looking forward to the ball and wearing it.
Also, something to bear in mind when buying gowns from abroad, you have to pay import tax which adds to the final costs.

Date of experience: January 6, 2015
Kenya
1 review
1 helpful vote
Follow damaris r.
Unfollow damaris r.
Share Review
Report Review

After searching the internet and in town for the perfect dress for an outing I finally found it here. I ordered the dress and it was too big, had to exchange it for a smaller size. EVERYONE I dealt with was super accommodating and the experience was literally painless. I SO appreciate everything you guys did for me to get me this dress on time. Thank you and I will be recommending to anyone who needs a great dress and excellent service. You have a returning customer

Date of experience: January 5, 2015
NL
2 reviews
3 helpful votes
Follow Bblythe E.
Unfollow Bblythe E.
Share Review
Report Review

The dress is beautiful if you are looking for THE dress, this is the one. The fit is true to UK sizes and hangs wonderfully. I chose navy and am sure all colours will suit.

Date of experience: January 5, 2015
Arizona
2 reviews
4 helpful votes
Follow Maud W.
Unfollow Maud W.
Share Review
Report Review

The dress arrived & it was amazing
January 6, 2015

The dress arrived & it was amazing. The fit was as if it was made to order. I was so impressed, with the workmanship & attention to detail; I could not have asked for better than if it was individually tailored. I have no alliance with the company but, I hold it in the highest regard. I would absolutely return to Ericdress for return business.

Date of experience: January 5, 2015
Arizona
2 reviews
3 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Love my dress
January 6, 2015

Love my dress. It was so worth way more than I paid for it. It has this "Regal Look" and I loved the fit and the way the sleeves fell off the shoulders. I'm wearing this gown to a "Captain's Ball" on a cruise I'm taking. Very satisfied with this purchase.

Date of experience: January 5, 2015
New York
2 reviews
3 helpful votes
Follow Dora T.
Unfollow Dora T.
Share Review
Report Review

I got my Pracel today & it is awesome. I just loved it. I ordered 2 of these one for me & one for My Frnd.
The Material is also good & stretchable. Simply good :)

Date of experience: January 5, 2015
Arizona
2 reviews
2 helpful votes
Follow Roy N.
Unfollow Roy N.
Share Review
Report Review

I received my order from ericdress with the free offer gift included, offer is sent as advertised the dress looks wonderful they never missed a detail, tracking code is updated till the delivery moment with the shipping carrier. I figured I can review today, so happy walking to my event tonight :)

Date of experience: January 5, 2015
New York
2 reviews
9 helpful votes
Follow Novia B.
Unfollow Novia B.
Share Review
Report Review

Women's U Neck Long Sleeve hoodie
January 5, 2015

Women's U Neck Long Sleeve hoodie. I bought this for my daughter as a Christmas present, she loves it! It's just her style, layered look, right on trend. The bigger hood means it doesn't flatten the hair style, instead, surrounds and accents it. Nice piece for a good price.

Date of experience: January 5, 2015
Arizona
2 reviews
4 helpful votes
Follow Adela R.
Unfollow Adela R.
Share Review
Report Review

Great top, the fabric is very soft and fits perfect. It's my new go to top for hanging out or going out casual.

Date of experience: January 5, 2015
Missouri
2 reviews
4 helpful votes
Follow Nina S.
Unfollow Nina S.
Share Review
Report Review

Wonderful top
January 5, 2015

Wonderful top. It looks just like the picture. I'm from the USA and I wear a Medium and sometimes Large. I should have ordered the XL instead of L. I will know better next time.

Date of experience: January 5, 2015
Japan
2 reviews
5 helpful votes
Follow Lesley B.
Unfollow Lesley B.
Share Review
Report Review

I got the XL and so Happy that I did cuz it fits. I do like my hoodies to be a little baggy but this fits just perfect. I am an average size 7 / med top in American sizes so I would suggest ordering the bigger sizes! I wish it was a bit more loose like the picture but hopefully by wearing it I can stretch it out some. The material is very soft and comfortable!

Date of experience: January 5, 2015
Arizona
2 reviews
4 helpful votes
Follow Candice G.
Unfollow Candice G.
Share Review
Report Review

I was wondering what materials the dress the model is made out of? Also the colors please. Thank you and the dress looks very pretty!

Date of experience: January 4, 2015
Kenya
2 reviews
1 helpful vote
Follow lyn w.
Unfollow lyn w.
Share Review
Report Review

I am so pleased with the dress I received from you. I was very hesitant to order online, but after contacting the designer who recommended this site I felt a bit more confident. Ordering was very simple as I was walked through the process on the live chat by a very nice and kind staff member.

Date of experience: January 4, 2015
Missouri
2 reviews
5 helpful votes
Follow Elva H.
Unfollow Elva H.
Share Review
Report Review

I got my dress for prom
January 5, 2015

I got my dress for prom. It arrived within two weeks (to Canada) and it fit almost perfectly.

It`s a very long train but I knew that before I bought it and already planned on getting it hemmed. It was a little loose in the bust/tummy area but that was an easy fix at the tailors.

All in all, it was great and I wasn't too worried about it getting ruined or stained.

Date of experience: January 4, 2015
New York
2 reviews
3 helpful votes
Follow Roxanne J.
Unfollow Roxanne J.
Share Review
Report Review

сумка просто отличная! очень красивая. брала себе на свадьбу. довольна как слон)))

Date of experience: January 4, 2015
GB
2 reviews
3 helpful votes
Follow Sigrid M.
Unfollow Sigrid M.
Share Review
Report Review

Produto recebido, estava tudo de acordo, os vestido vieram certinho, de acordo com as medidas enviadas, ficaram ótimos. Recomendo para todos.

Date of experience: January 4, 2015
New York
2 reviews
3 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Share Review
Report Review

Ich muss sagen, dass ich gebangt habe. Es ging schließlich um MEIN HOCHZEITSKLEID! Erst einmal ein Kleid online, ohne es vorher gesehen zu haben, zu bestellen. Dazu noch die Angst, hoffentlich ist dies ein seriöser Shop. Was wenn mein Geld einfach weg ist und ich keine Ware bekomme. Dazu noch die Kommentare meiner Familie, "Wenn das mal gut geht! Hoffentlich ist das keine billige und schlecht verarbeitete China Ware". Alles grundlose Sorgen wie sich im Nachhinein feststellte! Das Kleid wurde sehr schnell und problemlos geliefert. Nachdem ich das Paket geöffnet habe, viel mir ein großer Stein vom Herzen! Die Verarbeitung ist wirklich gut und es sieht nicht anders aus als die Kleider in den Hochzeitsgeschäften. Zudem habe ich eine Maßanfertigung bestellt und auch erhalten. Das Kleid passt einfach super! Es braucht sogar nicht mehr angepasst werden denn Länge und Schnitt passen perfekt! Ein Internetshop wie man sich ihn nur wünschen kann! Vielen Dank Ericdress Team! Macht weiter so!

Date of experience: January 4, 2015

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom