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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Nicky M.
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My fifth order and as usual, It went well. There is always a reason to smile after I open my package because what I see is really lovely.

Date of experience: February 8, 2015
Missouri
1 review
0 helpful votes
Follow Ellah F.
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The jacket looks simple but amazing
February 8, 2015

The jacket looks simple but amazing. I didn’t expect much from it but when I put it on with different clothes I discovered how it has a wide match capability. It wasn’t worth the amount I spent. I really saved a lot shopping here.

Date of experience: February 8, 2015
Louisiana
1 review
1 helpful vote
Follow Adeson C.
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My order was a maxi dress meant for my mother. The dress arrived last week. I have inspected it and ascertained its quality. I will be handing it to my mother when I go home next week, I love it and wish it could be mine but anyway I will buy my own soon. Thanks for the service.

Date of experience: February 8, 2015
Hong Kong
1 review
0 helpful votes
Follow Nolliece B.
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The T-shirts arrived today
February 8, 2015

The T-shirts arrived today. I have unboxed them to check the quality. The overall design is adorable. The material is also very soft. I would love to get more from the site. And I am pretty sure my friends will want to know where they get all these designs.

Date of experience: February 8, 2015
TW
1 review
0 helpful votes
Follow Charlyn M.
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Well surprised with the quality of the fabric used, Happy to have been served well by the site. Thanks.

Date of experience: February 8, 2015
India
1 review
0 helpful votes
Follow Colossal M.
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I am fashion blogger ans shopping and reviewing comes very naturally to me. I keep hunting for new and better online shopping destinations that give me value for my money as well as products that are currently in fashion. ERICDRESS is a wonderful discovery for sure. I got the most stunning clothing ever here and the service is as good as it would be in my own city!
Definitely recommend shopping latest fashion at ERICDRESS as compared to most other sites

Date of experience: February 6, 2015
Canada
1 review
11 helpful votes
Follow ERICDRESS S.
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I HAVE BOUGHT 2 DRESSES FROM THIS COMPANY. I AM 29 YEARS OLD AND ONE DRESS LOOKS LIKE SOMETHING MY GRANDMOTHER WOULD WEAR AT A FUNERAL. THEY ARE SO UGLY IN PERSON / VERY CHEAPLY MADE. CHEAP ZIPPERS AND MATERIAL. DEFIANTLY MADE IN CHINA THE QUALITY OF THE DRESS IS LIKE DOLLER STORE TOYS. VERY VERY VERY POOR. SHIPPING WOULD COST ME MORE TO SHIP BACK TO CHINA THEN THE DRESSES COST, PLUS I HAD TO PAY JUST OVER $50 JUST TO GET THIS DRESS IN CANADA FOR DUTY. TOTALLY GOT RIPPED OFF AND HUGE LANGUAGE BARRIER $250 SITTING IN MY CLOSET, WON'T EVEN DARE TO RESELL WOULD FEEL GUILTY TO RE-SELL IT. MAYBE RIP IT UP AS A HALLOWEEN DRESS AND GO AS SOMETHING DEAD WOULD BE THE BEST THING FOR IT - 2 DRESSES -2 2 HALLOWEEN - $250 WORTH OF UGLY

Date of experience: February 5, 2015
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your review here.
We are very sorry for this unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? Anyway, we will try our best to resolve this problem and gain your trust. If you have any other questions, please feel free to contact us at [email protected] or [email protected].

Best wishes,
Ericdress Team

Texas
1 review
13 helpful votes
Follow Louann P.
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I ordered a trench coat and 3 shirts. I finally received them today. I wish I had read reviews of this company before I ordered. The coat is cheap and looks nothing like the picture. The material feels like a bath robe. I will probably cut it up and use it for dusting. I ordered XL and everything fits like a medium. This site is a scam. Don't order anything from here. Lesson learned

Date of experience: February 4, 2015
ericdress e. EricDress Rep
over a year old

Dear Louann,
Thanks for your review here.
We are very sorry for this unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? Anyway, we will try our best to resolve this problem and gain your trust. If you have any other questions, please feel free to contact us at [email protected] or [email protected].

Best wishes,
Ericdress Team

Florida
1 review
1 helpful vote
Follow Fridelyn L.
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I bought a hoodie from this site and what am complementing with a five star is the quality and price. Shipping was a bit slow but not too slow to raise worries because of the ever responsive customer service department.

Date of experience: February 3, 2015
Italy
1 review
0 helpful votes
Follow Shyra V.
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It is a very nice experience to have a trusted company for my orders. Ericdress is my lovely company that has always worked well to satisfy me. They deal with everything professionally. I am very indebted to this site.

Date of experience: February 3, 2015
1 review
1 helpful vote
Follow Edwin W.
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Ericdress customer service and designers worked hand in hand with me to come up with a wonderful dress that would be a gift to my wife this February 14. Since her sister has a same body build with her, I used her measurements. I am sure it would fit and the dress so far looks wonderful. A sheath style which is her favorite. I appreciate your service.

Date of experience: February 3, 2015
Argentina
1 review
0 helpful votes
Follow Naly T.
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I told them how urgent it was and paid for expedited shipping. I received it in 8 days. Allowing me to use it for a high school batch mates reunion.

Date of experience: February 3, 2015
Utah
1 review
1 helpful vote
Follow Mellany R.
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Once I understood their sizing chart, which is a bit different from the western countries chart, I have had a smooth time buying what can fit me. I am a regular buyer because I know what size I am and when I buy they ship it right to my door step well customized. Saved a lot of bucks as well.

Date of experience: February 3, 2015
VE
1 review
1 helpful vote
Follow Cabatu M.
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Well I am quite impressed with your service. I get a speedy response for my queries and then again a high speed shipping. Although I prefer using expedited shipping method when my order is urgent. I would advise buyers to copy the same style for urgent orders. I am ready for my homecoming with the dress I bought here well folded.

Date of experience: February 3, 2015
Florida
1 review
0 helpful votes
Follow Uzilla E.
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This was my third order of an office dress and as usual there was no reason or excuse not to deliver. They came in time, runs a little short but fits well and the few missing centimeters can never be noticed. I will order again

Date of experience: February 3, 2015
Chile
1 review
0 helpful votes
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I am very proud of the service you awarded me. I mailed you two times and you responded very fast assuring me that I could trust your service. I am grateful that my order came as per your timely prediction. Thanks again.

Date of experience: February 2, 2015
Kenya
3 reviews
0 helpful votes
Follow betty n.
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Initially I was very concerned about ordering a dress online especially a dress that was for an important event. I chose to have the dress customized so that way I was sure it would fit and everything turned out perfectly. I received so many compliments and I was the only person at the event wearing this dress. I plan to order every dress I need in the future from ericdress!

Date of experience: February 1, 2015
New Jersey
1 review
1 helpful vote
Follow Miriam B.
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This site is awesome
January 30, 2015

This site is awesome. It has offered the best to me. I am dressing great yet cheaply. I will rate it as one of cheapest sites I have had. Earlier I used to shop in downtown until a friend introduced me to the site

Date of experience: January 30, 2015
NL
1 review
1 helpful vote
Follow Cyla S.
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Okay, to clear the air am wondering how bad it went for some buyers. Am happy my experience went in an opposite direction from theirs. Having a fitting sheath dress, I look like an hourglass. I am very pleased to have had it really cheap.

Date of experience: January 30, 2015
France
1 review
1 helpful vote
Follow Ernita A.
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My experience is worth sharing
January 30, 2015

My experience is worth sharing. The site did a mistake while shipping therefore I got the dress, wrong size, color and fit. I contacted them immediately, took pictures and sent. I got a shipping refund to my paypal. I returned it to address specified after they had approved my pictures. Finally I had two options, request for a refund or re-order my dress. Since it was just an ordinary office dress, I re-ordered it. The second time it came with my exact specifications.

Date of experience: January 30, 2015

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom