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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Indiana
2 reviews
10 helpful votes
Follow Ashlynn B.
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I have been waiting for a month to get my order and it has not even been shipped yet. I keep getting the same repetitive email response. I just want my dress. I want the dress I ordered, and I want it soon! I feel as though I have been taken advantage of and that I was scammed! Once I get the dress I ordered I will NEVER order from ericdress again!

Date of experience: May 29, 2015
ericdress e. — EricDress Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pay attention to your mail box. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team

Illinois
1 review
16 helpful votes
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They took 3 months to not send my dress and it took me thirty days to get a refund and only because I disputed the charge. I would have paid for something and got nothing otherwise. Automated customer service this site is a SCAM. Don't even think about it.

Date of experience: May 26, 2015
ericdress e. — EricDress Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. By the way, the item is a best-seller and we have to refund you due to that the factory can't get the materials for the item, Hope that you can understand. Anyway, we will try our best to improve our service quality. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team

Pennsylvania
1 review
1 helpful vote
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Review on quality of shoes
May 23, 2015

I have been skeptical about purchasing shoes from this site, due to the reviews. However I was pleasantly surprised about the quality and similarity to the site. I love these shoes. Some look even better in person. I would definitely purchase from this site again.

Date of experience: May 20, 2015
GB
2 reviews
21 helpful votes
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The beads
May 22, 2015

I am still trying to get the missing beads and asked to be sent some, the reply is to keep offering me more money so far it's $13. They still have the sandals in stock so why can't they take them off one pair and send me them, they say it's more expensive to send me them but it can't be more than the $13. I will NEVER buy anything from ericdress again.

Date of experience: May 19, 2015
ericdress e. — EricDress Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. By the way, that maybe caused by the shipping. Hope that you can understand. Anyway, we will try our best to improve our service quality. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team

Kentucky
2 reviews
1 helpful vote
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Gorgeous
May 16, 2015

The dress is absolutely gorgeous, it meets and goes beyond my expectations. I'm sure when I wear it on my 31st wedding anniversary my husband will be speechless. The quality, color, the processing everything was wonderful. Thank you so much

Sincerely
Robina Shadel

Date of experience: May 13, 2015
Washington
1 review
12 helpful votes
Follow Joni M.
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I ordered two tops that looks super-cute on the website. I am a 2X and ordered as such. I can't even get them on, after waiting for them for almost a month. Chinese rip off. Stay away from this site! I just lost $75! Returns? I'm not even going to try to return these to CHINA and try to get my money back. Lesson learned. Please learn from my lesson and DO NOT ORDER FROM ERICDRESS!

Date of experience: May 12, 2015
ericdress e. — EricDress Rep
over a year old

Dear Joni,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. Also, we accept your return and after we got the items, we will refund you. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team

Sweden
1 review
0 helpful votes
Follow Tinah S.
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Thanks Ericdress!
May 14, 2015

I highly recommend this site. The dress I ordered is of very high quality at a great price. They were delivered in a respectable amount of time and in a creative box.

Date of experience: May 11, 2015
India
1 review
0 helpful votes
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I love the organized layout and the convenience of shopping here. Also lovely brands and great deals on stuff with good quality!

Date of experience: May 11, 2015
France
1 review
0 helpful votes
Follow Geralyn P.
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I purchased the U neck OL Peplum pure color dress a week ago and loved it so much. They delivered it on time. So now I am buying my second dress from this site.

Date of experience: May 10, 2015
Spain
1 review
1 helpful vote
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This is my third purchase. I love the dresses so much, just what I needed. I really like this site, they offer great quality service. The dresses I receive from this site is in good condition.

Date of experience: May 10, 2015
Texas
1 review
3 helpful votes
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My wife wants a dress for her birthday. Timed perfectly, they're giving big discounts. Her friends also purchase dresses here and recommends this site. I hope she loves the dress. I think its beautiful.

Date of experience: May 10, 2015
California
1 review
4 helpful votes
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Highly recommended.
May 14, 2015

My friend Micha recommended this site, she said that this is the best site for dresses and other items. So I tried buying a dress and I absolutely agree with her.

Date of experience: May 10, 2015
Japan
1 review
0 helpful votes
Follow Ruby W.
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The style, the clothes, everything about this site and what it offer's screams professionalism an understanding of style and class. Something I feel this world in general has started to lack. So that is why when I got here I was delighted finding the design I wanted and that was with the help of the customer service department. I got it delivered to my door step and I was happy with the quality fit and price.

Date of experience: May 10, 2015
KR
1 review
0 helpful votes
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Everything was very easy to find, and purchase. I enjoy the sales. This one time I had to return an item and they made it very easy for me to do as well. They have great products and great customer service.

Date of experience: May 10, 2015
NL
1 review
0 helpful votes
Follow Bonnie H.
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Our favorite place to shop. Tons of name brand jewelry, hand and travel bags, shoes and clothes. The staff is friendly and knowledgeable. Great prices. Why go anywhere else?
The dress I bought here fitted me quite well.

Date of experience: May 10, 2015
California
1 review
0 helpful votes
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I received the ring almost immediately. It was in better condition than what appeared in photos. The compliments on it are the best part and what makes it better is the price.

Date of experience: May 10, 2015
GB
1 review
0 helpful votes
Follow Piedad C.
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Kudos to you ericdress. You made it easier for me to buy the dresses. I love their service. Delivery is always on time and the quality of the dresses are worth the price.

Date of experience: May 9, 2015
KR
1 review
0 helpful votes
Follow Vanda R.
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I just got the dress, fits amazing! It's more then what I expected. Love how it perfectly fits my body. Shows a lot of class and elegant and i am gonna buy dresses her from now on.

Date of experience: May 9, 2015
Sweden
1 review
0 helpful votes
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I highly recommend this site to all my friends! Just bought my second dress at this site and I never fails to amaze me. Their derivery, always on point.

Date of experience: May 9, 2015
Sweden
1 review
0 helpful votes
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I adore them.
May 12, 2015

Buying the dresses here at tericdress made it so worth my time. I adore how easy it is to process my purchase. I am coming back for more dresses. Thanks a bunch!

Date of experience: May 9, 2015

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom