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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I have been waiting for a month to get my order and it has not even been shipped yet. I keep getting the same repetitive email response. I just want my dress. I want the dress I ordered, and I want it soon! I feel as though I have been taken advantage of and that I was scammed! Once I get the dress I ordered I will NEVER order from ericdress again!
They took 3 months to not send my dress and it took me thirty days to get a refund and only because I disputed the charge. I would have paid for something and got nothing otherwise. Automated customer service this site is a SCAM. Don't even think about it.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. By the way, the item is a best-seller and we have to refund you due to that the factory can't get the materials for the item, Hope that you can understand. Anyway, we will try our best to improve our service quality. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team
I have been skeptical about purchasing shoes from this site, due to the reviews. However I was pleasantly surprised about the quality and similarity to the site. I love these shoes. Some look even better in person. I would definitely purchase from this site again.
I am still trying to get the missing beads and asked to be sent some, the reply is to keep offering me more money so far it's $13. They still have the sandals in stock so why can't they take them off one pair and send me them, they say it's more expensive to send me them but it can't be more than the $13. I will NEVER buy anything from ericdress again.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. By the way, that maybe caused by the shipping. Hope that you can understand. Anyway, we will try our best to improve our service quality. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team
The dress is absolutely gorgeous, it meets and goes beyond my expectations. I'm sure when I wear it on my 31st wedding anniversary my husband will be speechless. The quality, color, the processing everything was wonderful. Thank you so much
Sincerely
Robina Shadel
I ordered two tops that looks super-cute on the website. I am a 2X and ordered as such. I can't even get them on, after waiting for them for almost a month. Chinese rip off. Stay away from this site! I just lost $75! Returns? I'm not even going to try to return these to CHINA and try to get my money back. Lesson learned. Please learn from my lesson and DO NOT ORDER FROM ERICDRESS!
Dear Joni,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. Also, we accept your return and after we got the items, we will refund you. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team
I highly recommend this site. The dress I ordered is of very high quality at a great price. They were delivered in a respectable amount of time and in a creative box.
I love the organized layout and the convenience of shopping here. Also lovely brands and great deals on stuff with good quality!
I purchased the U neck OL Peplum pure color dress a week ago and loved it so much. They delivered it on time. So now I am buying my second dress from this site.
This is my third purchase. I love the dresses so much, just what I needed. I really like this site, they offer great quality service. The dresses I receive from this site is in good condition.
My wife wants a dress for her birthday. Timed perfectly, they're giving big discounts. Her friends also purchase dresses here and recommends this site. I hope she loves the dress. I think its beautiful.
My friend Micha recommended this site, she said that this is the best site for dresses and other items. So I tried buying a dress and I absolutely agree with her.
The style, the clothes, everything about this site and what it offer's screams professionalism an understanding of style and class. Something I feel this world in general has started to lack. So that is why when I got here I was delighted finding the design I wanted and that was with the help of the customer service department. I got it delivered to my door step and I was happy with the quality fit and price.
Everything was very easy to find, and purchase. I enjoy the sales. This one time I had to return an item and they made it very easy for me to do as well. They have great products and great customer service.
Our favorite place to shop. Tons of name brand jewelry, hand and travel bags, shoes and clothes. The staff is friendly and knowledgeable. Great prices. Why go anywhere else?
The dress I bought here fitted me quite well.
I received the ring almost immediately. It was in better condition than what appeared in photos. The compliments on it are the best part and what makes it better is the price.
Kudos to you ericdress. You made it easier for me to buy the dresses. I love their service. Delivery is always on time and the quality of the dresses are worth the price.
I just got the dress, fits amazing! It's more then what I expected. Love how it perfectly fits my body. Shows a lot of class and elegant and i am gonna buy dresses her from now on.
I highly recommend this site to all my friends! Just bought my second dress at this site and I never fails to amaze me. Their derivery, always on point.
Buying the dresses here at tericdress made it so worth my time. I adore how easy it is to process my purchase. I am coming back for more dresses. Thanks a bunch!
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at [email protected] or [email protected]. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at [email protected], I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:[email protected] for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at [email protected] or [email protected]. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pay attention to your mail box. If you have any questions or constructive suggestions, please feel free to let us know at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team