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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Florida
2 reviews
0 helpful votes
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Totally pleased
October 29, 2020

I needed a motor for my 40v string trimmer. The problem was Ryobi changed the model #. The lady I talked to figured out what I had and what I needed. Promptly shipped it. Perfect fit. Next time I need parts, this will be my first stop.

Date of experience: October 28, 2020
Florida
1 review
0 helpful votes
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Quick and true
October 29, 2020

The product I ordered was delivered quickly and was not a knock off. The price was at least half off what I had seen at other sites. I am well pleased and will remember this company going forward.

Date of experience: October 28, 2020
Florida
1 review
0 helpful votes
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Customer service
October 28, 2020

I ordered a part for one of our machines that broke down and stopped production. Paid for next day delivery. Showed up a month later. They did not respond to multiple calls and emails.

Date of experience: October 28, 2020
California
2 reviews
0 helpful votes
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Exactly
October 28, 2020

I have to say the cord I purchased for my saw is the exact one that it was purchased with 20+ years ago not China knockoff. The exact one.

Date of experience: October 27, 2020
Texas
1 review
0 helpful votes
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Could not be any BETTER
October 28, 2020

Part was a good fit, delivery fees was more than the cost of item, but i did my research and this was still the inexpensive way too go,
Thank you,

Date of experience: October 27, 2020
California
1 review
0 helpful votes
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Satisfied
October 28, 2020

I looked on several site for the part and could not find it. I borrowed a tool from a friend and a knib broke on it and I didn't want to return the tool broken so I was excited to find it on your site.

Date of experience: October 27, 2020
Colorado
1 review
0 helpful votes
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Wrong part
October 27, 2020

Double and triple checked model number on stove and these ended up being the wrong knobs for my stove, very disappointed

Date of experience: October 27, 2020
Georgia
1 review
0 helpful votes
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Craftsman Carburator Fit exactly plus it works. Poulan Pro Ground Strap did not fit correctly so I had to modify it.

Date of experience: October 27, 2020
Washington
1 review
0 helpful votes
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Line counter for reel
October 28, 2020

Part was as advertised, only thing I found this part elsewhere after purchasing for quite a bit cheaper price. Fair deal

Date of experience: October 27, 2020
Germany
1 review
0 helpful votes
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Cuasinart parts
October 27, 2020

The part was exactly as described and it made sure it was the correct part for my older model processor. I am glad they still provide parts for a past end of life product. Thank you

Date of experience: October 26, 2020
Pennsylvania
1 review
0 helpful votes
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Nutone fan parts
October 27, 2020

Overall I was very satisfied with my experience with eReplacement Parts. The one thing I would point out is that the replacement fan I received for my Nutone bathroom fan did not fit. The two tabs did not fit into the slots in the housing that was in the ceiling. I had to cut 1/4" off of each of the two tabs to get them to fit into the housing that was in the ceiling. Other than that the assembly went well.

Date of experience: October 26, 2020
Georgia
1 review
0 helpful votes
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Easy to oder online
October 27, 2020

This became as easy a process to look up the correct part and order thanks for your great website and order process all my order is exactly a prefect fit for my repair

Date of experience: October 26, 2020
Oklahoma
1 review
0 helpful votes
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Great!
October 27, 2020

Ordered a cord for my Skil saw. Got it fast. An exact replacement even a strain relief. Good job always!

Date of experience: October 26, 2020
Washington
1 review
0 helpful votes
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It was a simple part, the lever to allow the adjustment of the cutting depth of my worm drive. I was sure I wouldn't be able to find it and I was going to have to buy a new saw, but they had what I needed at a good price and got it to me quickly.

Date of experience: October 26, 2020
New York
1 review
0 helpful votes
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Replacement Seal
October 27, 2020

The replacement seal for our blender arrived after several months upon placement of order. Although we were not in hurry for this seal, I was able to make a temporary repair on the old one. I tried out the new seal and appears like it work just fine. The only difference between the new one and the old one is the the inside diameter of the new one is about 1/16" larger. I don't think this will be a problem once the bottom cap is tightened properly.

Date of experience: October 26, 2020
Pennsylvania
1 review
0 helpful votes
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Highly recommend
October 26, 2020

I needed parts for my porter cable air nailer. I never worked on one before, but their blue prints, and advice were excellent. I got the right parts, right away, replaced the bad parts, works perfect.

Date of experience: October 26, 2020
Texas
1 review
0 helpful votes
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My order
October 26, 2020

Great pricing and prompt delivery. I will definitely be using them again if I need parts for any of my compressors.

Date of experience: October 26, 2020
Texas
1 review
0 helpful votes
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Update: Still waiting to return broken part
October 26, 2020
Updated review

We were finally able to speak to someone at eReplacementParts and they were very helpful and sent us the RMA paperwork and UPS shipping label very promptly. The part direct ships from GE, so eReplacementParts couldn't guarantee that the part would arrive packed any better the second time around. Considering our options.

Date of experience: October 26, 2020

Still waiting to return broken part
October 8, 2020
Previous review

We ordered a part to repair the vent hood on a GE microwave oven. The box arrived with no tape on one end. We were surprised that the part was still inside. There was no packing material at all in the box, the part was able to completely rattle around inside the box. The part is mostly plastic, so the result of all this is that several tabs and areas were broken, rendering the part less intact than the one we were replacing. Went to the eReplacement website to start the return process. We are now in an endless loop waiting for eReplacement to contact us to arrange the return. You can't talk to someone on the phone, and email messages are returned with an automated reply that states:

Due to an increase in call and email volume during the coronavirus pandemic, we are experiencing very long response times for email. We have added the ability for you to cancel and return directly on our website, including same-day refunds.

We have tried the website, but any process to return a part is met with "you need to contact us" message.

We have been waiting two weeks now for eReplacement to contact us.

Date of experience: October 8, 2020
Texas
1 review
0 helpful votes
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Useless knob
October 24, 2020

I ordered a timer knob for my toaster oven. It was listed as original part. On the backside of the original one piece knob was a plastic shaft that fits over the timer shaft. I received a flat surface knob, Totally useless. A waste of over $10.00

Date of experience: October 24, 2020
Texas
1 review
0 helpful votes
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This Presto replacement part Heat control, with small probe, for use on electric griddle. The heat range is from 0-400 degrees and I find that all the way up is what is needed for cooking pancakes. It does shut off properly when the temperature is reached but whether that is 400 degrees or not I don't know. I don't use the griddle for anything else so I don't know if the lower settings are of use. The company seems to be well-informed and responds to inquires about replacement products and potential substitutes. The order was shipped promptly and arrived soon and in good condition. Good job by eReplacementParts.

Date of experience: October 24, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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