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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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So I ordered a striker plate lid slot for my dryer. Anyhow company was fast to ship... very smooth transaction. However upon receiving the part, I surprised that it had a different shape. I wish they had better pictures instead of just saying that it's the replacement part for my dryer. Obviously there are 4 posts on it that isn't supposed to be there. Luckily I had a dremel. I like this company's service but the items that they say are replacement parts is very suspect! In the pix, u can see my old part at the bottom and the new part on the top. The new one looks close but no cigar.

Date of experience: June 12, 2021
California
1 review
0 helpful votes
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I waited months for heater grills and then I finally received them broken and bent. I had to reorder new ones only to be told I would be waiting another few months since they are on back order. Also I was told the other parts I ordered came in a pair, but they shipped them single. Now I have to reorder 3 more to complete my pairs and wait 3 months. Customer service was not helpful at all. She even told me they come in pairs, but then charged me for the additional ones. I had to call three times and speak to four different people before we reached a resolution. With all the other online options, I wouldn't buy from them.

Date of experience: June 12, 2021
Mexico
1 review
0 helpful votes
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My experience was good, even the company told me to wait a month for the piece (crockpot cover), it finally arrived. I recomend them.

Date of experience: June 11, 2021
Washington
1 review
0 helpful votes
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Order was simple to do. Delivered quickly and I installed the part Works great. Thank you. John A.

Date of experience: June 11, 2021
Oregon
1 review
1 helpful vote
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Easy Peasy!
June 13, 2021

I have an old Braun food processor that I absolutely love. The part that holds the blades broke leaving me heartbroken. I had ordered a replacement part from two other sites, both sent the wrong part. I ended up stuck with them as it just cost more money in shipping both directions that the cost of the actual part. Then, I came across eReplacementParts web site! They got it right! Sent me the correct part. It arrived in a week and my old Braun is back and making my life a little easier once again! Thanks for getting it right eReplacementParts.com!

Date of experience: June 11, 2021
Georgia
1 review
0 helpful votes
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Experience
June 11, 2021

Ordered replacement part for Honda Push Mower. Easy to order, price was competitive, arrived on time, and worked as designed. Overall experience was great and most importantly part was correct and on time.

Date of experience: June 11, 2021
District of Columbia
1 review
0 helpful votes
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Parts
June 10, 2021

Just what I needed. Priced right. High quality replacement parts for the items I was working on. Will definitely use them agaon.

Date of experience: June 9, 2021
Georgia
1 review
0 helpful votes
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Mower part
June 10, 2021

My mower part was a perfect fit and got here quick. I will definitely use this company in the future and highly recommend them!

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Very nicely done.
June 10, 2021

First off. They had my part in stock. It was shipped to me and came faster than predicted. That is stellar service to me.
Secondly. Sadly most of other companies I have been TRYING to get parts for other things I need, their Customer Service is NON-Responsive at all. I'm not talking failure to ship the proper part or failure to notify about back orders. I'm talking about NO REPLY to any types of contact I have tried with them. Too many companies are so hung up on electronic communication that they forget that "Word of Mouth" still exists and I make sure every person I know finds out how bad a company is.

Date of experience: June 8, 2021
Massachusetts
1 review
0 helpful votes
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Radiator Wheels
June 10, 2021

Finding the radiator wheels to be replaced was easy: just entered the model number and "wheels" in the search, and it came right up. Ordering was quick and easy, too. There was a small shipping charge, but still made this purchase very reasonable. Package was delivered within a few days (2-3 days), and I replaced the broken wheels on my radiator the same day. I have bought replacement parts from this company in the past, which is why I will continue to do it again.

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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After a relatively easy search within their website, great job with the products I ordered and very timely delivery.

Date of experience: June 8, 2021
Virginia
1 review
0 helpful votes
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Always my first choice. Dependable, quality, OEM or better replacement parts. These folks have never let me down.

Date of experience: June 7, 2021
New Jersey
1 review
0 helpful votes
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I needed to replace the flow indicator assembly. It was sent & delivered quickly. Product is as described, & has my machine in top working order again. Very satisfied!

Date of experience: June 6, 2021
Texas
1 review
0 helpful votes
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Perfect match, thanks Ereplacementparts.com, you been my go to replacement parts place for years now and I've passed on the web site

Date of experience: June 5, 2021
Minnesota
1 review
0 helpful votes
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Brushes
June 6, 2021

Ordered a set of motor brushes for my Black and Decker jig saw super fast shipping easy to navigate there site. Will definitely use this site for parts again.

Date of experience: June 4, 2021
Oregon
1 review
0 helpful votes
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Happy Customer
June 6, 2021

I cracked my crock pot liner but couldn't bear to throw away a working unit. Got a new liner for less than a new crock pot (that includes shipping) and it's identical to the one I cracked. Very happy with product and speedy delivery.

Date of experience: June 4, 2021
Alabama
1 review
0 helpful votes
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Although the phone conversation was great, the parts I ordered, a shoulder bolt, and several others, the bolt bag was empty. Called in the issue, 3 days later, I got a mystery washer. I e mailed, and still no joy. You decide if this is where you order parts.

Date of experience: June 4, 2021
Puerto Rico
1 review
0 helpful votes
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Great specifications, easy to search and order. Just called once... feed back was proficient, assertive, and very courteous. When buying any part start with them... they know their business.

Date of experience: June 4, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to find replacement parts
June 4, 2021

I have an old lawnboy lawn mower from 1994 and I needed the blade and mulding fan replaced. The part was easy to find and it fit like a glove.

Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
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Oven Rack
June 4, 2021

I am Very happy with my oven rack. Their employees were very knowledgeable and processed my order in a timely manner. Would buy from them again.

Date of experience: June 3, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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