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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Part arrive in great condition, was exactly what was needed, worked perfect and arrived ahead of schedule. Would recommend their service/site
I have tried to attach a picture and receipt for purchase but cant convert from e-mail receipt to something your system likes.
I had bought replacement parts her about 3 yrs ago was not easy to find correct parts but now they have it setup by model number much much easier
I enjoyed talking with these people. They were very knowledgeable and understanding of what I needed.My part was sent very quickly with not one problem.
Great service the cover was exactly right easy to slide on & fast shipping.
Thank you for a great replacement experience! Will definitely use again
When I ordered the belts I was informed they were on back order. It took about 3 months to get the order, they kept me informed as what was going on. I was pleased with the mdse. Would recommend them when you need parts.
I received the wrong part (my fault for not checking the size!) but this company immediately processed a refund, hassle free! Wonderful customer service, will definitely use again!
My order was easy to submit but delivery is a problem. It should have arrived on 08/20. I still haven't received it Today is 08/25
Site was easy to use to find and order repair parts; I was looking for an end cap for a blender jar and, while there are many styles of end caps, mine were easily found. Parts were reasonably priced, they had good shipping options, and straightforward checkout.
It's hard to give a good review when we haven't received the correct part. You did send a part, but it was not the right one. We had to return it at our cost, even though you sent the wrong part! We are now waiting to hear from you when the correct part will ship. This part is on back order. Hoping that the next part is the right one and it isn't too long a wait.
I will say that your emails are very adequate and informative. Enjoyed the last tutorial on the steak!
Needed a part for an oscillating saw that I broke. It was an easy find with the model number! E replacement parts has a huge inventory with pictures that helped making the purchase with confidence. Had the part in less than a week!
When we needed a handle for our electric griddle, I was beginning to think I would not find one. I had searched several sites but in the end each site said they were out of stock and not sure when it would be replenished. Then I found "Ereplacementparts.com". Found what needed and at a good price. Part arrived in just a few days. Fits perfectly and looks just like the original factory part.
Thanks for doing such a great job!
Darrell in Scottsburg, IN
This site was extremely easy to negotiate and find exploded parts drawings of specific equipment. Easy ordering and shipping. Parts arrived quickly and as advertised.
EReplacement parts sent the correct part, well packaged, and it works fine. I was not pleased with their shipping arrangement. The tracking code (Fed Ex) first showed it would arrive by end of day on Tuesday. A couple days later, the tracking said there was no delivery timing available. It arrived on Friday, three days after the original tracking statement. Looking at the places it went, really strange. And it had a USPS label on it.
I was pleasantly surprised to find hinge replacements for a Coleman cooler that I have had for at least 15 years. I was even more surprised with the low cost and the expedient delivery of the parts. Even though they were backorder for a few days I had them quickly and efficiently. Thank you for a job well done.
Ordered carburetor & filter. They charged for both, but only shipped carburetor. They ripped me off.
Perfect transaction. The website allowed me to located the right part quickly. Price was right. Quick shipping. No complaints.
PART # picture online matched, placed order, waited weeks, totally wrong thing arrived
Absolutely not what was ordered
Total waste
Hopefully a full refund?
The parts I needed for my grill I found on eReplacementParts.com. I received the auto generated email right away for confirmation of my order. A day later, I received another email stating my order was back ordered from the manufacturer. This was expected during Covid. I received two more unexpected emails within a couple weeks with status updates. These were great because they ensured me the parts were still coming. I finally got an email stating the part was in and will be shipped out. I received the parts the next day, even though I didn't choose one-day shipping. Excellent follow up and follow through by the company. I will recommend them and will save their website for future reference.
Ordered replacement parts for an older (10 year old) Husqvarna walk behind mower. Parts diagram got me to the corrects parts. When received the parts were of high quality with no substitutions. They worked great! Will order parts from eReplacementparts.com again in the future as needed.
I needed some repair parts for my portable grill. I did a google search and EReplacementparts.com was the only site that listed the needed parts. It did take about a month to get them, but when they weren't available anywhere else, I was happy to have this option. I got the parts and they were a perfect fit and I am now able to use my grill again. Thanks!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.

