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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Juan R.
Oregon
1 review
0 helpful votes
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My NuTone fan switch stopped working. Soon after I started doing research on it online and couldn't find a replacement. I found eReplacementParts and found the switch I ordered it immediately it got to my house in about 3 days, thats amazing. Installed it as soon as it got home and everything works fine now. Awesome replacement parts website definitely recommend.

Date of experience: February 10, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Juan, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

New Hampshire
1 review
0 helpful votes
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Ordering parts
February 11, 2020

I recently purchased a used table saw and needed a few replacement parts. It was a later model and there was no paperwork available but, I found what I needed on your website, and they arrived as promised.

Date of experience: February 10, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Ed, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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Locating parts
February 11, 2020

Easy to locate parts and order is shipped the next day. We use a lot of sanders & drills to assemble our products.

Date of experience: February 10, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jerry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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SHIPPING CHARGES
February 11, 2020

I think that the price for my drill chuck key was plenty fair but to charge $7.00 to ship was ridiculous. This should have cost no more than $2.95 to ship in small padded envelope. Over all I am satisfied except for the shipping charges.

Date of experience: February 10, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jeff, Thank you for your review. We appreciate your feedback. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!

Florida
1 review
0 helpful votes
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GREAT SERVICE
February 11, 2020

Found easily exactly what I needed. Was delivered in a timely manner. Part as advertised. Great prices. I would recommend this site to everyone.

Date of experience: February 10, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Revi, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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My one rip is when your selling carbon brushes for tools that obviously has two brushes. They should be sold in set of two. IMO. I like that the 800 number is there incase you want to talk to a live person. They were good.

Date of experience: February 8, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jason, Thank you for your review. We appreciate your feedback. We receive all of our parts lists for a model directly from the manufacturer, and the parts usually come factory sealed. We are only able to distribute the parts as the manufacturer sends them to us. We apologize for any inconvenience.

Alabama
1 review
1 helpful vote
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I am a retired United States Marine of 30 years plus, and have been out almost 30 years, that tells you I'm pushing 80 years old - I still cut my own grass and do all my own lawn work. On a limited budget, I can't afford new equipment, so I opt to keep the ones I have in top operating condition. You folks made my day with the parts that fit perfectly and I am ready for the 2020 season. Sincerely and Semper Fi, John

Date of experience: February 7, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello John, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Louisiana
1 review
0 helpful votes
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Super easy to use
February 9, 2020

Super easy to use. Type in the product and model number. Look at the diagram. Scan the parts list and place your order. Fair price for both part and shipping. But the best surprise is that they give you either by video or photo's a step by step of how to replace the part. Like having your own private repairman at your fingertip. Does not get any better than that

Date of experience: February 7, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Peter, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
2 reviews
0 helpful votes
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Toro parts
February 9, 2020

Found the user friendly web site, ordered necessary parts and received sooner than expected. Quality parts at a good price.

Date of experience: February 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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Two new wheels
February 9, 2020

I received two new wheels that arrived in great shape, the boxes were extra tough. They are to replace corroded 14 year old wheels on our Kia Sorento. These wheels were hard to find, and even here there were only the 2 available, I need 2 more. At least eReplacementParts.com was easy to navigate and finding the wheels was straight forward. Other web sites alluded to having these wheels, but they were nowhere to be found. In the least, they could have listed them and then shown them as out of stock.

Date of experience: February 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Lid replacement
February 6, 2020

Thought the replacement lid would be one like the it came with but it was not. Just regular lid but doesn't latch like the original

Date of experience: February 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Pam, Thank you for your review. We are sorry to hear that the part did not fit and have sent you a private message.

Alabama
1 review
0 helpful votes
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An amazing inventory that is bigger than any other one I've seen, Very fast to fill and send the order

Date of experience: February 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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I was IMPRESSED! They are a smooth group to do business with. Satisfying system in place to help locate parts.

Date of experience: February 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello David, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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By shopping online at ereplacementparts.com I am able to find parts for a variety of repair projects without having to spend money for gasoline when driving locally to purchase parts at a specialty retail store. I also do not have to pay higher prices for some replacement parts purchased directly from the manufacturer. In my most recent purchase I was able to find a part for a chainsaw and the part itself was cheaper than the shipping cost (the shipping cost was just a bit over five dollars). As is usually the case, I was able to communicate very well with the ereplacementparts customer service rep and by browsing products and schematics I was able to find what I needed and placed the order in a quick and easy process. Thanks for your great service

Date of experience: February 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Alfred, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
2 reviews
0 helpful votes
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Maintenance Parts
February 7, 2020

Extremely pleased with the parts except the Key STD was not what I expected or what I needed. Prices were reasonable and the standard delivery was fast.

Date of experience: February 5, 2020
Georgia
1 review
0 helpful votes
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Did not work
February 5, 2020

Filter did not work in coffee pot, would spill water and grounds on cabinet. Waste of money on item you said would work. There is no obvious model number on coffee pot after searching all over for number. Thanks for nothing.

Date of experience: February 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello David, Thank you for your review. We are sorry to hear about your experience and have sent you a private message.

New Jersey
1 review
0 helpful votes
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Updates?
February 7, 2020

Product was great and the shipping time was not bad at all. The only email I got though was that I placed my order. There were no shipped out, tracking number, or have arrived emails. And that is what disappointed me.

Date of experience: February 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Angie, Thank you for your review. We are sorry to hear that you have not received any further updates on your order and have sent you a private message.

Texas
1 review
0 helpful votes
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This was the only place I found that had a chuck key for an old drill press I bought. The site made it easy to verify that it was the right part, price was very reasonable, and they shipped it quickly.

Date of experience: February 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Frank, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Canada
1 review
0 helpful votes
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Table saw inserts
February 5, 2020

Fast shipping fair pricing good order confirmation will definitely make use of there services in the future

Date of experience: February 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Bruce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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Snow blower shute
February 5, 2020

The snow blower shute was of good quality. It went on pretty good with the exception of the last bolt. I had to reem the last hole with a round file to get it to line up. It's a good thing I kept the old bolts as you did not send any with the shute. They are a special design with a square shaft. A suggestion would be to send new bolts with the order.

Date of experience: February 4, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Steve, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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