Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Jeffery B.
Unfollow Jeffery B.
Share Review
Report Review

It was really easy not complicated to order from. Usually I deal with customer service but this time i figured it out trying to fix my dad's older echo pole saw.

Date of experience: May 12, 2020
Iowa
1 review
0 helpful votes
Follow Rodger B.
Unfollow Rodger B.
Share Review
Report Review

Parts
May 13, 2020

Right part, right price and how to instructions. Good Job. Received in a few days after ordering - quicker then I thought. Saved a large amount rather then ordering from a parts store.

Date of experience: May 12, 2020
Illinois
1 review
0 helpful votes
Follow Fred S.
Unfollow Fred S.
Share Review
Report Review

Quick service
May 13, 2020

Parts are easy to find and order, shipments have been quick and parts are as advertised. Will recommend the service to everyone.

Date of experience: May 12, 2020
California
1 review
0 helpful votes
Follow Bill R.
Unfollow Bill R.
Share Review
Report Review

Compressor Parts
May 13, 2020

The pressure sensor seemed to work fine, but the compressor only pressured up to 60 lbs. Should have been 150 lbs. Paperwork did not indicate pressure levels, so I had to assume the part was correct. Bought a new compressor and sold the other one.

Date of experience: May 12, 2020
California
1 review
0 helpful votes
Follow Bryan A.
Unfollow Bryan A.
Share Review
Report Review

I tried one part and it didn't help. Thankfully, their return policy was super easy so I ordered another part and now everything is working. This is all the repair shop would have done but I didn't have to drive anywhere or pay someone else for swapping out parts. Repairing is easy if you know how to use a screw driver. And I did my part to save the environment by not adding to our landfills. I'll always come here first when looking for parts again!

Date of experience: May 12, 2020
Delaware
1 review
0 helpful votes
Follow rick c.
Unfollow rick c.
Share Review
Report Review

I did not realize I could buy very specific, seemingly insignificant parts for my edger. I replaced the blade, which I'm sure I could have done anywhere. But I also replaced a knob that was missing - I had concocted a workaround that wasn't nearly as good as the real thing. Price point provided great value too. Will definitely use this service again.

Date of experience: May 12, 2020
Louisiana
1 review
0 helpful votes
Follow Gilbert M.
Unfollow Gilbert M.
Share Review
Report Review

My Troy-Bilt trimmer would idle but stall when given gas. Almost got rid of the trimmer but found YouTube videos suggesting I replace the carburetor. Ordered the part and it was shipped quickly. Followed YouTube instructions for similar carburetor and switched it out fairly easily. The trimmer is running smoothly now.

Date of experience: May 12, 2020
Massachusetts
1 review
0 helpful votes
Follow M P.
Unfollow M P.
Share Review
Report Review

Smooth sailing!
May 12, 2020

Exactly what I needed, promptly shipped, zero hassle. Grateful to have my appliance back in service. Thank you!

Date of experience: May 12, 2020
Oklahoma
1 review
0 helpful votes
Follow Alvin P.
Unfollow Alvin P.
Share Review
Report Review

Wayne
May 12, 2020

Dewalt parts, fast response on order, shipment released in one day after placing order with tracking number to follow delivery, received order at time promised.

Date of experience: May 12, 2020
North Carolina
2 reviews
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Great service
May 12, 2020

Found the right part for an older riding lawn mower. Website was very detailed with diagrams of the lawnmower.

Date of experience: May 12, 2020
California
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

I ordered this vice nut with locking pin and dust cap. When received it was missing the dust cap I contacted the company they told me I have to return it and reorder a new one. I asked him can they just send me the dust cap they said no because it was all part of one order. I returned the part and still have not received my refund I have contacted them by email numerous times and I had no reply. Now I have to take it up with my PayPal account.

Date of experience: May 11, 2020
North Carolina
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

EReplacementParts made the ordering process very straightforward and featured installation videos for most of the parts I ordered, which was very much appreciated. The parts for my Honda tiller shipped quickly and I look forward to using their services again, Kevin McGuire

Date of experience: May 11, 2020
New Jersey
1 review
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

We needed lawn mower bags for a model that no box stores carried any more... eReplacementParts had them!
Thank you for your speedy service.

Date of experience: May 11, 2020
Ohio
1 review
0 helpful votes
Follow ellen s.
Unfollow ellen s.
Share Review
Report Review

Not received
May 11, 2020

Have not received this product yet - Can not get info as to when it might be delivered. Hope you can help

Date of experience: May 11, 2020
Kentucky
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

DSL
May 11, 2020

Purchased a carburetor for my Bolen 110 weed eater, fit perfect and was easy to install. Runs like the day i bought it new. Delivered as promised.

Date of experience: May 11, 2020
Idaho
1 review
0 helpful votes
Follow Randy C.
Unfollow Randy C.
Share Review
Report Review

The appearance & fit of the tail gate handle and mechanism was right on. Shipment was on time. My tailgate works better than when I bought the truck (used) 12 years ago.

Date of experience: May 10, 2020
Louisiana
1 review
0 helpful votes
Follow Terry J.
Unfollow Terry J.
Share Review
Report Review

Perfect
May 11, 2020

From the accuracy of the search for the part I needed to when it was delivered exceeded my expectations. Everything was super easy and the correct part arrived one day earlier than expected. I won't use any other site for my repair parts.

Date of experience: May 10, 2020
Utah
1 review
0 helpful votes
Follow Don A.
Unfollow Don A.
Share Review
Report Review

Exactly as ordered and matched what I needed. Lawn mower is back in perfect running order. The web site was easy to use and the part was ready to find. Key up the good work for giving week priced parts.

Date of experience: May 10, 2020
Oklahoma
1 review
0 helpful votes
Follow Melba D.
Unfollow Melba D.
Share Review
Report Review

Great Service
May 11, 2020

The ordering process was very easy and the shipping was prompt. This is how all online businesses should operate!

Date of experience: May 10, 2020
Massachusetts
1 review
0 helpful votes
Follow A B.
Unfollow A B.
Share Review
Report Review

Shipping
May 10, 2020

Not the actual shipping time (item shipped- delivered) but the time you took you to process and send out the item was longer than it should have been. You sell parts people need to fix things that keep them from completing work.

Date of experience: May 10, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos