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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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The part for my Moms weedeater came in and fit perfectly! The item arrive sooner than I expected. I will order from this Company again!
The service was not bad but if there is a problem it takes to long to get it fixed. Why do you need more than I have to say. Thank you
I'm happy with eReplacementParts. They had the part, shipped it promptly and it was the correct part and easy to install.
Thank you for your service.
I found the part on the websitewith a photo (to be sure) and it arrived within days.
Perfectly happy.
I bought a belt for a lawnmower I give them the right model number they send me the wrong one. Now I have to return it. And have to pay for the first shipping and the return. Very bad business
We ordered the part and it was shipped quickly. We were able to get back to work with hardly any down time. Thanks
Had Part for steam cleaner and worked perfectly and shipped fast price was good will use them again
I discovered this place on the internet while searching for parts for the Rowenta steamer that I had just purchased. After reading some of the questions and responses, I was able to find the parts I needed. I highly recommend this site to anyone looking for any kind of parts.
Web site is down and did not ship the part I ordered and paid for. What can I do except deny the credit card charge. Supposed to ship May 5th it is now May 22. WTH I need that part.
I like the e replacement online store for getting items to replace parts that have worn out on tools I use, have been very happy with the ease of ordering and receiving in a timely manner.
Perfect! Parts came earlier than i expected and actually fit my Yardman weedeater... was really hard to find the part and you guys had it! Thank you!
Easy to order from website, lots of parts available, reasonable prices, fast processing of order and arrived fairly quickly despite shipping challenges during COVID-19 crisis.
Correct parts, I change my recommendation since your forcing me to write 100 characters you now get a 1 star instead of the original 5 star I was going to give you. I hate this type of force! I do not recommend this company.
We accidentally threw away the pusher to our Juicer, found one and ordered it, it arrived In 3 days.
I have done a number of orders with eReplacementParts over the years, they have gotten them all correct! They get the part numbers right, they get the number of parts right, they get the quantity of each part right, they get my shipping address right - and they do it all very quickly! And, they still are not satisfied, they are sincerely, legitimately trying to do better. When they ask for your comments on how they did, they mean it. They want to improve, they want to know where they can do better; and, that's not just for appearances. They really want to be the best, or more accurately, they want to stay the best! Some day they might give me a reason to complain, and I will forcefully but they have been perfect thus far!
This is a very user friendly site. Easy to navigate, all the right part illustrations. All around best E-commerce site I have used.
Did finally get the wheels and they fit my mower. Thankfully I could still use my mower since it took over 3 weeks to the new wheels to arrive.
I'm not sure what to say since I never received my part. I was suppose to receive it on the 11th and here it is may 20th. Whats UP!
The company was great to deal with. Fast shipping, and easy ordering. The part was the same as the original. Unfortunately it is still plastic junk. This is not the fault of eReplacementParts, this is the way it is made by the manufacture. The entire steering wheel, including the hub is made of plastic. The steering wheel fit right on the adaptor {also plastic} which was on the steel shaft.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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