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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Needed new blade for my mower, had to wait almost a month for it to show up.
Never had to wait anywhere near that long in the past.
After waiting twice as long to receive my parts as advertised, they were the wrong ones. The shipping package even had someone else's name on the inside of it. After several attempts to contact eReplacementParts nothing, not an email no phone call except for this link asking me to share a review... I will be calling my credit card company to reverse the charge and place a new order somewhere else.
The part does not fit and there is not any method to contact a person about getting the correct part. I did return the part but have not received a refund. How can I receive the correct parts
You guys were great, even with everything that's going on, it didn't took you long to deliver and my part was in excellent condition.
You charged my account for nearly $40.00 then mailed the parts to an incomplete address even though I gave you the complete address. The post office returned the parts to you and even though I sent several emails that got no response I still don't have my parts. I want my money back, I had to get parts elsewhere. Answer your phone, respond to email, this is the worst customer service I have ever experienced.
The right part for the right price! Fast shipping, always fits! I couldn't even make up a "con" for this business!
Had no problem ordering and receiving the exact part I needed for my pressure washer. Service was super and delivery time more than acceptable. Great doing business with these people.
Had a Briggs and Stratton sitting in my backyard that hasn't been touched in quite some time. I decided to strip the motor, clean parts with a mixture of soap and water, and used some carb cleaner. Doing some research landed me at eReplacements for original parts, and I'm glad I ordered from here. I needed an air filter, carburetor gasket, intake manifold, bail control arm, and a muffler. Everything was perfect and I'm not a professional at all, just handy. Cleaned all parts, added the new parts as I reinstalled everything, added some new oil and fresh gas. Made a couple other little adjustments on my end and started that bad baby right up. Really happy with the end results. Thanks again!
I ordered two PTO covers for my tractor. For one it took forever to get here and when they came they were way to small and not what I ordered. Very poor service.
The new tires work great when cutting the grass on the hills in my yard and they were very affordable.
In spite of the COVID-19 slow down, the parts came fairly quick and they all were exactly as described and I was able to repair my tiller.
Says my part was delivered and I haven't seen it yet. Please get back with me so I can figure out what happened.
Quick service, Part was delivered when promised. I had looked at other sites, but part was backordered
Ordered my parts, which was fast and easy. Order was shipped and had in no time. Great prices, excellent service at E Replacementsparts.com.
Ordered a part, you related up to15 work days before delivery. A month later no part and no communication. When I ordered with another company and cancelled your order. Then you stated part shipped. Still the other order came before yours. The part should reach you soon Please return my money.
Ordered two parts for a grass trimmer (both necessary to do repair) - never informed during order process that parts were not in stock. One part has now been shipped but other part in never never land!
This is one of the easiest sites I have used to locate replacement products. In researching other sites using the product number I had out of the manual all I could find was a description with no picture. I am one that when I am ordering parts, I want to see a picture to verify it matches what I am needing to replace. I clicked on eRplacementParts, entered my part number and there was the description and the picture. And they were the cheapest on the shipping by over $100. Installation was no problem, took less than 15 minutes. I would definitely recommend this as the place to go for parts.
I was unable to find any face shield replacements for my Wives face mask due to Corvid 19 concerns. After finding eReplacements i was able to order a sufficient amount.
Was looking for a replacement part for my chain saw and found what I was looking for and placed order and delivery was fast... thx
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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